Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,614 questions
2 answers
One of the answers was accepted by the question author.
My Account was Hacked
, I tried to contact Microsoft numerous times i filled in the Account Recovery from, i cant use my XBOX i Cant use My Email i cant even Update My windows Or Sync My one Drive and my outlook email. i called the Microsoft Support Line , i spoke to the…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 83%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Office Home 2024 included with ASUS ExpertBook P3 is not activating. Word shows Unlicensed Product. Microsoft account only shows Microsoft 365 Basic. OSPP.VBS activation returns error 0xC004F017 License is not installed
I purchased an ASUS laptop that was advertised with Office Home 2024 and Microsoft 365 Basic. Windows 11 is activated with a digital license. However, Word shows “View Only (Unlicensed)” and says Microsoft 365 Basic does not include desktop Word. My…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
572 questions
asked
2026-09-13T12:16:06.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
B.V. Tanvi
0
Reputation points
answered
2026-09-13T12:37:49.9333333+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
1 answer
deleting some searches
from some searches cannot delete them tried autofil did not help
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
580 questions
asked
2026-09-13T12:05:44.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
kevin fields
0
Reputation points
answered
2026-09-13T12:37:14.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
107.7K
Reputation points MVP
Volunteer Moderator
3 answers
Get off one account and make my own.
I want to get off my daughters account and get on my own. What do I need to do?
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
asked
2026-09-13T11:52:00.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Worley
0
Reputation points
answered
2026-09-13T12:29:11.31+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Footnote bug
I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,732 questions
asked
2026-09-10T17:44:14.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Herb Schaffner
40
Reputation points
accepted
2026-09-13T12:25:53.6866667+00:00
Herb Schaffner
40
Reputation points
5 answers
How do i get back my main compromised account
I try to log in and it sends a code to a email address I dont have also the password i changed.Please help im trying for a few days now and I cant get it back
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,614 questions
asked
2026-09-12T18:32:27.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gheeorghe Cristian
0
Reputation points
answered
2026-09-13T12:25:14.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Multiple subscriptions
Are there 2 windows 365 subscriptions associated with [personal info removed] Moderator note: personal information (e-mail address) removed
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,045 questions
asked
2026-09-13T11:57:36.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 79%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Schneider
20
Reputation points
accepted
2026-09-13T12:24:01.15+00:00
James Schneider
20
Reputation points
3 answers
I purchased Office 2024 but can't access software download
I purchased Office 2024 today and I have the product key but I don't have the software. Can you help me?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,112 questions
asked
2026-02-20T18:08:34.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 63%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rex Butler
0
Reputation points
commented
2026-09-13T12:23:43.52+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
2 answers
Unknown charge
Why am I being charged $8.66 a month? It does not appear on my monthly statement. s
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,762 questions
asked
2026-09-12T21:58:19.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 15%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Robert T. Williams
0
Reputation points
answered
2026-09-13T12:22:51.01+00:00
Bence Weiszmann
1,720
Reputation points
2 answers
Paid game license missing from Microsoft Account despite valid proof of purchase
Hi Microsoft Community, I am having an issue where a game license I previously purchased has vanished from my Microsoft account. I contacted the game's support team, and they stated that my primary email address currently shows no active license attached…
Windows for home | Windows 11 | Licensing and activation
5,283 questions
asked
2026-09-10T21:11:50.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
Yogesh Velladurai
0
Reputation points
commented
2026-09-13T12:21:19.1733333+00:00
Jeronimo Fuerte
45,845
Reputation points
Independent Advisor
1 answer
Hardware upgrade - unlinked account
Hi all, I've just upgraded my PC. I've managed to link this new PC to my account and its even reflected on my Microsoft devices list. Despite this i am not able to activate it. I've tried everything, including the 'I changed hardware' in the activate…
Windows for home | Windows 11 | Licensing and activation
5,283 questions
asked
2026-09-10T22:42:53.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rob D
0
Reputation points
commented
2026-09-13T12:18:12.19+00:00
Jeronimo Fuerte
45,845
Reputation points
Independent Advisor
2 answers
Want to Cancel my Microsoft subscription
My subscription expires in a few weeks. How do I cancel it?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,968 questions
asked
2026-09-13T00:34:22.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 89%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
toni johnson
0
Reputation points
answered
2026-09-13T12:16:46.5166667+00:00
Bence Weiszmann
1,720
Reputation points
3 answers
I cannot download Microsoft 365 on to my Apple MacBook Air
When I attempt to download Microsoft 365 I get an error message Error 0x0
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,762 questions
asked
2026-09-13T10:53:30.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tom Murray
0
Reputation points
answered
2026-09-13T12:12:11.8733333+00:00
Bence Weiszmann
1,720
Reputation points
2 answers
i can't receive the code from the authenticator app
everytime i want to sign in i cant receive any message from the authenthicator app so i can sign in. so i always stuck at the number verify while sign in
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,434 questions
asked
2026-09-13T04:57:18.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Melvine Octolevino Hutapea
5
Reputation points
answered
2026-09-13T12:11:34.5366667+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator
1 answer
I keep getting overdue reminders for a 365 payment I have already made 1/09/2026
I keep getting overdue reminders for a 365 payment I have already made 1/09/2026
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,095 questions
asked
2026-09-13T11:31:39.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Anita Young
0
Reputation points
answered
2026-09-13T12:11:22.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
1 answer
How to fix error of , world has ran into an error , on windows 10 .
i have to use word on my laptop, windows 10 . But whenever i open it , it shows an error meassage of, we are sorry but world has ran into an error which is preventing it from working correctly . World would need to be closed as a result . would you…
Windows for home | Other | Performance and system failures
2,854 questions
asked
2026-09-13T11:32:14.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Eman fatima
0
Reputation points
answered
2026-09-13T12:06:53.0466667+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
3 answers
Cannot Use My Product Key on a New Laptop
I went to setup.office.com, I redeemed my key and then chose 64bit. It then says Service Unavailable, try again later
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,469 questions
asked
2026-09-07T23:12:22.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jana Gordon
0
Reputation points
answered
2026-09-13T11:58:33.85+00:00
Stefan Blom
352K
Reputation points MVP
Volunteer Moderator
2 answers
Can't Find My Schduled Exam
I"ve registered for an exam but i'm not able to see the exam details here. Due to that i missed my exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,804 questions
asked
2026-09-13T10:01:47.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sheikh, Mohammad Abid (Cognizant)
0
Reputation points
commented
2026-09-13T11:56:49.8266667+00:00
Julian Sharp
43,066
Reputation points
2 answers
I can't redeem my points
I can't redeem a digital gift card and the qr code is broken. I only have one device and I installed Bing.
Bing | Bing Apps | Search from Apps
Bing | Bing Apps | Search from Apps
Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Search from Apps - The ability to create a query for information directly within applications, enhancing productivity and efficiency.
59 questions
asked
2026-08-02T19:06:43.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 69%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
ayden Bernal Gonzalez
0
Reputation points
commented
2026-09-13T11:54:51.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NorthSideBub
0
Reputation points
1 answer
How do I remove the TotalAV sales pop ups? I've uninstalled the program and still get the pop ups.
I have uninstalled TotalAV and continually get pop ups. How do I get rid of them?
Windows for home | Other | Apps
6,610 questions
asked
2026-02-08T01:29:47.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ryc Lyden
5
Reputation points
commented
2026-09-13T11:52:08.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charles Harrison
0
Reputation points