Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
3 answers
It won't let me use Office Home 2024 unless I sign in.
I paid for Office Home 2024. It downloaded and installed but I can't use it unless I sign in which I don't want. My understanding was that Office Home 2024 was a standalone suite. I can't get past the signin screen to use Word. What do I need to do?…
Microsoft 365 and Office | Other
asked 2025-12-19T00:39:43.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 43%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Robditoo
10
Reputation points
commented 2026-09-04T08:31:56.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,015
Reputation points
Volunteer Moderator
2 answers
Suddenly can't open some documents, problems with others
Yesterday some documents said "can't upload" save as another document. Today some documents say "can't open this document" and other still say the can't upload and to save as another document. Why is this happening?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-02T21:46:37.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Naomi Hurley-Rayburg
0
Reputation points
commented 2026-09-04T08:31:49.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,945
Reputation points Microsoft External Staff
Moderator
1 answer
Automatic replies cannot be displayed because the server is currently unavailable
We are experiencing this pop-up when trying to add automatic replies: "Automatic replies cannot be displayed because the server is currently unavailable" This is when trying to apply to our own accounts. We have tried signing out of office and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 37%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
how do i get a receipt for my microsoft office renewal ?
how do i get a receipt for my microsoft office renewal ? i dont see billing and payements in manage
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-04T08:23:05.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kanti Premji Vekaria
0
Reputation points
asked 2026-09-04T08:23:05.6333333+00:00
Kanti Premji Vekaria
0
Reputation points
0 answers
Request for Microsoft Ireland Operations Limited Tax Residency Certificate for 2026
Hello, I need a valid Tax Residency Certificate for 2026 for the following Microsoft entity: Microsoft Ireland Operations Limited One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521 Ireland VAT number: IE 8256796 U The…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
I am unable to add my Gmail to the outlook app on my Iphone 15 pro max.
Since the apple soft updated to the latest one the Gmail stopped responding and I am unable to add the accout back to the outlook app on my Iphone 15 pro max. The error I am getting states the below : Unable to log in / Please contact support team for…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-04T07:52:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 93%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bogdan Balusi
0
Reputation points
1 answer
MICROSOFT DESIGNER NOT SAVING COPY TO FILE EXPLORER
MICROSOFT DESIGNER NOT SAVING TO FILE EXPLORER AFTER CROPING. MICROSOFT DESIGNER IS SAVING THE SAVED COPY TO ICLOUD.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-02T16:30:13.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
H Michael Sims
0
Reputation points
commented 2026-09-04T07:46:29.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,225
Reputation points Microsoft External Staff
Moderator
2 answers
Incorrrect password
I cannot sign in and keep getting incorrect password. I have changed it several times and keep getting incorrect password. How can I sign in?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T01:16:21.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Susan Peterson
0
Reputation points
answered 2026-09-04T06:29:56.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,485
Reputation points Microsoft External Staff
Moderator
1 answer
Trouble with work account email when using microsoft learn as it is coming up as a personal email account and not work email
Trouble with work account email when using Microsoft learn as it is coming up as a personal email account and not work email. Once that is done, I can use my work email and associate with my personal email account, so all learn credits from Microsoft…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-04T02:12:47.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 43%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jayasree Deekonda
0
Reputation points
answered 2026-09-04T02:13:04.3566667+00:00
AI answer
2 answers
Do I need 2 passwords, one for hotmail and one for Microsoft account?
Do I need 2 separate passwords, one for my hotmail, and one for microsoft account? Thanks
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-04T01:16:17.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Donna Spencer
0
Reputation points
answered 2026-09-04T01:53:24.18+00:00
GsN5034 - IA
75,865
Reputation points
Independent Advisor
2 answers
Update password fails dude to no code sent, been a problem for months and still not fixed! How dozy and unsecure has Microsoft become
Your update password does not work as it fails to send the code to the alternative registered email address! The is has caused me so many problems as I was locked out of my Windows 11 installation, no code was sent each time to gain access to the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T17:48:18.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Andy Lloyd
0
Reputation points
edited the question 2026-09-04T01:47:25.3766667+00:00
Xavier-D
12,485
Reputation points Microsoft External Staff
Moderator
1 answer
Problem saving my account
I am trying to save my account following the necessary steps. There is a section about giving the last 4 digits and expiration date of the card used to buy things from Microsoft Store etc. However, the latest expiration date seems to be 2025. The card…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T16:03:01.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Can Ali Çetin
0
Reputation points
edited the question 2026-09-04T01:47:05.86+00:00
Xavier-D
12,485
Reputation points Microsoft External Staff
Moderator
1 answer
We need a billing address for this order. When you are done, come back and refresh the page.
I'm trying to pay for a past due payment because my card wasn't sufficient funds when they charged it. I've tried several times as well as Paypal and everything in between from entering a fake billing address to double and triple checking that the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 23%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
automatic renewal
I would like to close my current charge card for which my automatic renewal is billed W hen the automatic renewal comes up in the spring, will I have the option to provide a different charge card?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T19:34:10.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
sharon cunha
0
Reputation points
accepted 2026-09-03T19:49:30.0966667+00:00
sharon cunha
0
Reputation points
1 answer
How do I move my 365 account to a macOS
I have not used my PC since you quit supporting Windows 10. I bought a Mac OS and would like to use my 365 account on it. I have tried to follow your instructions on doing this but I keep going around in circles or loops. I have been working on this for…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T17:12:12.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mary Manuel
0
Reputation points
answered 2026-09-03T17:19:31.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
15,745
Reputation points
Volunteer Moderator
1 answer
Outlook contacts not syncing with Iphone contacts
Updates in outlook contacts on my laptop not updating on my Iphone gmail calendar. Mail & Calendar are syncing in both directions, Contacts updated on Iphone are syncing with Outlook.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T15:47:09.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joseph Brownfield
0
Reputation points
answered 2026-09-03T15:47:29.15+00:00
AI answer
1 answer
email problem
I cannot receive emails in outlook and this is the 3rd day in a row. we are able to send emails
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T14:33:15.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Schumert
0
Reputation points
edited an answer 2026-09-03T15:16:59.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
85,610
Reputation points
Independent Advisor
2 answers
gmail sync issue
gmail account on classic outlook is no longer syncing. It is stuck synchronizing folders and cannot send mail.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T14:18:41.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James Wells
0
Reputation points
answered 2026-09-03T15:06:09.8566667+00:00
John Jefferson Doyon
85,610
Reputation points
Independent Advisor
1 answer
Unexpected Gaming Transaction Fee Charged with Microsoft 365 Renewal
Unexpected Gaming Transaction Fee Charged with Microsoft 365 Renewal My Microsoft 365 subscription is renewed annually in August. This year, along with the regular renewal fee, I noticed an additional charge of ₹97.98, which has been described as a…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T13:11:27.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
vijay shakya
0
Reputation points
answered 2026-09-03T13:50:33.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 53%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nathan R
915
Reputation points
Independent Advisor
0 answers
Installtion
I am trying to download microsoft 365 and keep getting the error code 0-2015 (2250)
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,019 questions
asked 2026-09-03T11:35:53.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Keifer
0
Reputation points
commented 2026-09-03T12:24:31.83+00:00
John Jefferson Doyon
85,610
Reputation points
Independent Advisor