10,070 questions
10,069 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
0 answers
unable to login on minecraft ps5 or nintendo switch
hi, i am trying to login on minecraft on PS5, whenever i do login, it just flashes the screen and goes back to the link and the code this was also happening on my switch
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-09-18T15:21:39.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arshjot Sanger
0
Reputation points
asked
2026-09-18T15:21:39.52+00:00
Arshjot Sanger
0
Reputation points
1 answer
Admin Password Problems
My Mother gave me this laptop but Windows still says she is the administrator on the account. I am trying to download an app for school and it needs her password. Problem is, she doesn't remember her password. I have tried to guess and now it's locked me…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-18T14:38:31.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Phylicia Hubbard
0
Reputation points
answered
2026-09-18T15:18:00.3366667+00:00
DaveM121
931.9K
Reputation points
Independent Advisor
2 answers
The last 2 times I have updated my laptop, Windows hello and pin have broken
A few weeks ago a routine Windows update required a restart. I did this, and then both Windows Hello and my pin were unavailable to me on login. I was able to log in using my pw, and was asked to set up hello again. But when I tried, after entering…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-08-29T12:22:16.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 84%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kev Wiltshire
15
Reputation points
commented
2026-09-18T14:48:17.91+00:00
Kev Wiltshire
15
Reputation points
1 answer
Incorrect region error while purchasing game pass ultimate
I have purchased a laptop recently from Dubai in 2026. While setting up my laptop i selected India as set up country i used my outlook account which i used to use on my Xbox in India. I moved back to India now and i trying to purchase game pass ultimate.…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-17T02:45:03.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Aman Dhaka
0
Reputation points
commented
2026-09-18T13:51:06.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,285
Reputation points Microsoft External Staff
Moderator
1 answer
User access control - admin password
i have a windows account that does not have admin rights. Apparently there's two admin accounts on my pc. The windows built in admin and a local account i have created. I am unsure on the password so i am unable to get past User Access Control to make…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-18T09:04:08.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 26%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Ethan Thomas
0
Reputation points
commented
2026-09-18T11:34:23.8066667+00:00
DaveM121
931.9K
Reputation points
Independent Advisor
1 answer
NgcCtnrSvc crashes 3 times in ucrtbase.dll (0xc0000005), then Windows 11 25H2 lock screen has no credential UI
Summary On Windows 11 Pro 25H2, the Microsoft Passport Container service (NgcCtnrSvc) repeatedly crashes inside ucrtbase.dll with exception 0xc0000005. After the third crash, Service Control Manager stops restarting it. A later lock/unlock attempt can…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 85%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 91%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Pin login disabled for 2 hours, same problem after 3 hours, no option to forget pin
Unable to logon, pin login disabled, no option for forgot pin. Retried after 3 hours or even next day same problem. No option to change login method
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-16T19:30:22.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alan Bulmer
0
Reputation points
commented
2026-09-18T10:04:29.12+00:00
Alan Bulmer
0
Reputation points
2 answers
Facial Login
when i turn my laptop on the facial recognition box to take the picture doesn't come up is there a special way to turn it on ?
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-17T20:39:02.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
mike linza
0
Reputation points
answered
2026-09-18T08:14:37.88+00:00
Kapil Arya
38,466
Reputation points
Volunteer Moderator
2 answers
Can someone help me get my microsoft account back?
I created this Microsoft account about one and a half weeks ago using an existing Gmail address and purchased Minecraft on it. I have the purchase receipt, but Microsoft now says the Gmail address isn't a Microsoft account. The recovery form also says it…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
2 answers
Someone hacked into my microsoft account, and put their email onto the account and deleted my microsoft accounts! please help!
Hello, My Microsoft accounts got hacked into and they changed to someone else's email that I have no idea who they are. please help me or send this to the right people to help me out please!
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-18T06:26:32.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 53%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
izzy Harrington
0
Reputation points
answered
2026-09-18T07:05:31.81+00:00
GsN5034 - IA
76,990
Reputation points
Independent Advisor
1 answer
sign in and co pilot
i cant sign in because another email address of mine is there and i cant remove it and i cant sign in to co pilot but bought subscription
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-18T03:38:09.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SHARP SPEAR
0
Reputation points
answered
2026-09-18T05:11:23.2033333+00:00
GsN5034 - IA
76,990
Reputation points
Independent Advisor
2 answers
cant change Password window
Please help me. I forgot my Windows password because I haven't used it for a year. Normally, I only use a PIN or Face ID to sign in. When I tried to change the password, I couldn't do it. I also tried resetting it through my Microsoft account, but it was…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-18T00:45:20.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 90%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
อเล็กซ์ซานเดอร์ ทรีอันดาฟิลิดิส
0
Reputation points
answered
2026-09-18T01:28:50.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,680
Reputation points
Independent Advisor
2 answers
Incorrect PIN in Windows Hello, Windows Security
I am trying to connect to the Windows apps on a new device, but whenever I try to enter my Cloud or Word, it asks me for the Windows Hello verification. And this is done via a PIN code. So I went on my previous computer and set up a PIN code for the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-15T00:38:19.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 10%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Orestes Alexander
0
Reputation points
commented
2026-09-17T15:57:17.5833333+00:00
Manoel Barros
21,815
Reputation points
Independent Advisor
1 answer
How do I unblock sign in
How do I unblock sign in One of my pc will not allow access to desktop
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-16T17:09:11.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 74%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
John Grimley
0
Reputation points
commented
2026-09-17T13:23:01.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,535
Reputation points
Independent Advisor
2 answers
How to login to new laptop without the old login info from the old laptop
Old laptop cpu died so had to buy new laptop. Where I bought it, they were able to transfer all the data to the new laptop. But when I try to login, the new computer wants login codes from the old laptop that I do not know and never used after it was…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-15T21:01:07.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Diane Griffin
0
Reputation points
commented
2026-09-17T08:11:42.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,010
Reputation points Microsoft External Staff
Moderator
2 answers
Hacked and Verification Email Changed
I really need help. My original account was compromised, with the login verification email being changed to something I did not set it as. Please pleaase help me this account means so much to me I need this account back. Furthermore, I have the email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
1 answer
Why is there no visible "Connected apps" page in the Microsoft Account portal?
I noticed that third-party applications connected to a personal Microsoft account can be managed at: https://account.live.com/consent/Manage However, I cannot find any obvious link to this page from the main Microsoft Account portal…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
1 answer
How can I change Password for Local Account without having Security Qns - Microsoft doesn't show Reset Password option!
As I do have Surface Pro 7 model, with Win11 & latest security updates. Still I couldn't change the forgotten password, while I didn't setup Security Qns or took usb flashdrive backup. However, I hv been logging into system using PIN or Facial…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-17T03:19:54.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 72%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KayG
0
Reputation points
answered
2026-09-17T04:17:19.6833333+00:00
GsN5034 - IA
76,990
Reputation points
Independent Advisor
2 answers
Scan to computer from Toshiba eStudio409AS
I am trying to set up my Toshiba eStudio 409AS to scan to my Lenovo ThinkPad and whan I enter \computer name\user account it then tells me that the usernale requires a password so I enter my password and it tells me that my username and/or password is…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 19%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
Will a hacked microsoft account log you out of your computer?
My account got hacked and Microsoft recovery is <> so I have no hope in getting it back. I have it signed in on my laptop and now I'm wondering if it'll sign me out and I'll have to redo it. Again, I have no faith in any sort of recovery I just…
Windows for home | Windows 11 | Accounts, profiles, and login
10,070 questions
asked
2026-09-17T00:54:34.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 30%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
J K
0
Reputation points
answered
2026-09-17T03:24:38.9633333+00:00
GsN5034 - IA
76,990
Reputation points
Independent Advisor