19,855 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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3 answers

Unable to download and install Office.

I have purchased a subscription for Office 2024 - I am following the instructions from this page: https://support.microsoft.com/en-us/office/lifecycle/officeinstall/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac After I have…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T09:39:38.3533333+00:00
Tom M 0 Reputation points
answered 2026-07-03T11:35:19.6366667+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
2 answers

I purchased 365 Family through my employee benefits have been charged yet no emails to get started or download anything

I purchased Microsoft 365 Family using my Workplace Discount, I’ve been charged, but I’ve received no confirmation email, receipt or download details. I’ve spent days trying to contact Microsoft and keep getting passed around without anyone helping. My…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T05:46:45.01+00:00
Jade Tansley 0 Reputation points
commented 2026-07-03T09:08:20.9966667+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
3 answers

cannot access family subscription for MS 365

I have been offered an Ms365 family subscription. I wish to take advantage of it. I cannot. Please help me accept this offer, see invitation below My email address is ******@gmail.com   My phone number is +PII Removed, Please reply to my request.   kind…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-14T19:17:09.4533333+00:00
Dermott Bolger 0 Reputation points
answered 2026-07-03T07:40:28.45+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
1 answer

error code 49

Suddenly, an error appeared when I tried to launch Office; it is prompting me to enter a product key and preventing me from using the program. When I attempt to log in, I receive error code 49, stating that the license cannot be updated. Please take…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-03T04:58:38.6533333+00:00
young hwang 0 Reputation points
answered 2026-07-03T05:32:57.5066667+00:00
DaveM121 898K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Access to an additional user on my laptop for Microsoft 365 Personal

I subscribe to 365 Personal and access all the time. My partner is a c0-user on the same computer should she be able to access that under her profile or does it require another subscription?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T05:54:55.1033333+00:00
Andrew Williams 20 Reputation points
accepted 2026-07-03T04:52:50.3666667+00:00
Andrew Williams 20 Reputation points
1 answer

The setup controller has encountered a problem in my pc so how i can resole this

How to resolve this issue

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-03T02:53:33.9866667+00:00
Sultan Al Arab sharjah 0 Reputation points
answered 2026-07-03T03:33:12.49+00:00
Ivan B 116.1K Reputation points Independent Advisor
1 answer

uninstall and reinstall microsoft office professional plus 2010

I have HP Laptop windows 11. Now I can't use ms office at any cost. Can you help me to uninstall and reinstall the md office professional plus 2010?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T18:15:19.24+00:00
Arun M 0 Reputation points
answered 2026-07-03T00:51:35.1733333+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
1 answer

Unable to loate Microsoft Office Home & Student subscription/product key

Hi i am unable to locate my product key for Microsoft Office Home & Student. This was come along with the laptop i bought in Feb 2021. Please help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T23:52:04.22+00:00
Lim Hong Wai 0 Reputation points
answered 2026-07-03T00:28:51.5533333+00:00
Manoel Barros 19,630 Reputation points Independent Advisor
2 answers

Office Home & Student 2021

I have MS Office Home & Student 2021 on my laptop. But as soon as I open Excel or Word, It shows that you are using an Unlicenced Product. It also shows up for activation , and when I click on activate, everthing turns gray and freeze Moved from:…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T00:29:30.93+00:00
Shashwat Abhishek 0 Reputation points
commented 2026-07-02T23:56:59.4166667+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
1 answer

Download the MS office home 2024

I have recently purchased a lenovo laptop i7 together with MS office home 2024 3 years subscription. But I can't find the software. Is it pre-installed or there is a redemption link for me to download the MS office?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T18:39:24.9566667+00:00
hm yeung 0 Reputation points
answered 2026-07-02T19:15:19.86+00:00
John Jefferson Doyon 76,385 Reputation points Independent Advisor
1 answer

Trial version microsoft office - how to replace with purchased version of Microsoft 365

Originally I got the free trial version of office with an automatic roll over to the paid subscription Microsoft 365. I couldn't do what i needed with the free trial version of office so I went ahead and purchased the paid subscription. I'm trying to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T16:54:20.1966667+00:00
Aly Cassam 0 Reputation points
answered 2026-07-02T17:30:20.9833333+00:00
John Jefferson Doyon 76,385 Reputation points Independent Advisor
2 answers

Canjear recompensas microsoft reward

Hace más de 3 meses no puedo canjear nada en la tienda de microsoft reward porque dice fuera de stock y dudo mucho que sea cierto, porque otras personas del mismo país pueden hacerlo y he revisado y mi cuenta no infrige anda

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T01:02:21.6566667+00:00
Daniel 0 Reputation points
answered 2026-07-02T16:11:18.41+00:00
Darhyl Amizola 45,710 Reputation points Independent Advisor
1 answer

Unable to activate M365

Hi Team, I bought a notebook online with M365 included with the device but i am unable to activate as do not have the passkey of the same. How to get the passkey?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T12:12:58.1766667+00:00
KOMAL ARORA 0 Reputation points
commented 2026-07-02T14:42:06.87+00:00
DaveM121 898K Reputation points Independent Advisor
1 answer

pz my account activate and very big problems and no work

My account pz activate pz my account activate and very big problems and no work

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T13:38:43.29+00:00
dots advertising 0 Reputation points
answered 2026-07-02T14:12:53.67+00:00
DaveM121 898K Reputation points Independent Advisor
2 answers

CANT USE LIFE TIME SUBSCRIPTION ON MY ASUS LAPTOP

As I have purchased a new laptop with life time subscription of office home 2024 for some time I used that but some how my win 11 was corrupt and I reinstall the windows but now office is not working even I am signed with the same email id as…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T03:18:20.9+00:00
rohit dhama 0 Reputation points
answered 2026-07-02T08:24:55.6+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
1 answer

outlook reinstall?

Outlook quit working. I tried repair and nothing. I uninstalled but now I can't find how to reinstall.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-02T06:27:45.1233333+00:00
Kathy Gale 0 Reputation points
answered 2026-07-02T07:03:31.67+00:00
Gunasekar N 71,205 Reputation points Independent Advisor
2 answers

Cannot find MS365 product key

I already purchased MS365 through an employee discount program but cannot find my product key to install MS365. Ho do I find my product key?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-01T19:09:56.1866667+00:00
David Satola 0 Reputation points
edited an answer 2026-07-01T19:45:15.0166667+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
2 answers

Downloading MS Office Professional Plus

I have activation code for MS Office professional plus. How do I download the software

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-01T19:00:27.85+00:00
Sam Koslowsky 0 Reputation points
answered 2026-07-01T19:28:50.8733333+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
2 answers

trying to setup 365 and keep getting TokenStateInactive

new laptop - set up email first without doing setup of Word, Excel, PPT, etc.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-01T02:46:16.9333333+00:00
Ruben Gonzales 5 Reputation points
commented 2026-07-01T18:36:25.3866667+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
1 answer

need to upgrade product

I just purchased license that is for web and mobile but need to upgrade to include computer...HELP

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-01T17:53:03.0533333+00:00
Raymond Underwood 0 Reputation points
answered 2026-07-01T18:08:05.44+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator