Microsoft 365 download

If you installed Office successfully, you should see the individual Office apps on the Windows Start menu.

Open the Start menu and begin typing Word. Do you see the app in the list of search results? Try clicking it to start the app.

Hello Renee,

I understand that you downloaded Microsoft 365, but the apps do not appear on your computer. Downloading the installer does not always mean the installation completed successfully.

Open Settings > Apps > Installed apps and check whether Microsoft 365 is listed. If it appears, select the three dots beside it, choose Modify, and run Online Repair.

If Microsoft 365 is not listed, run the Microsoft 365 setup troubleshooter. It can detect and correct an incomplete installation.

Please let me know how it goes after trying these steps, and I'll be glad to continue looking into it with you.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Hi,

Did you download it, but the installation didn't start?

Have you tried downloading the Office setup from the link below

https://www.microsoft.com/en-us/microsoft-365/download-office

Check the Start menu to see if there is an Office or Microsoft 365 app.

Thanks.