Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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When I want to open Microsoft Word or EXcel, it is asking for its Product Key. Microsoft Office Suite came as pre-installed with this laptop.
So, please get it started again..
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi! Let me help you.
Have you tried signing in using your Microsoft Account?
AI answer
If Office came pre-installed on the laptop, a product key is usually not needed to reinstall or reactivate it. Use the Microsoft account that was used when Office was first set up.
If Office keeps returning to the Let’s get started page after activation, reinstalling it from Services & subscriptions is the documented fix.
If the Office copy on the device was one of the preinstalled versions that can be activated without a product key and without a Microsoft account, reinstall it from the Microsoft Store app instead.
If a message says This product key has already been used, that means the key was already redeemed and added to the Microsoft account. In that case, do not enter the key again—install Office from Services & subscriptions and sign in to activate.
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