Outlook Web Outlook.com Account management, security, and privacy

1 answer

Account compromised 23 days ago - SIR23759945 open with no reply after submitting all validation - urgent escalation needed

Background My Microsoft account ([PII removed] @``gmail.com) was compromised on May 23, 2026. The attacker added ******@firsthidden.com as security info and removed my original email address. Current Status I have an open investigation SIR23759945…

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Algoramming Systems Ltd 0

edited the question

Diane Poremsky MVP 17,426 MVP Volunteer Moderator

1 answer

Recover an old email

I'm trying to recover an old email but my ex wife has locked me out of it and refuses to provide me with access information I would ideally like to get back in to this email due to work and payslips I can't remember any of the passwords I used in the…

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Jam green 0

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Diane Poremsky MVP 17,426 MVP Volunteer Moderator

1 answer

Account compromised

I was playing minecraft and got invited to discord. Then I was told to authenticate my Microsoft account with a code and so I did. Now the email changed. My phone number and password too. Everything. Even my windows pin and face recognition doesnt work.…

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Howard 0

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Howard 0

1 answer

Microsoft account hacked - security information changed and unable to recover

My Microsoft account was compromised and the security information was changed without my permission. Someone added a new security email, Authenticator app, and Passkey that I do not own. I still have access to my original recovery email and the phone…

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Enksar king 0

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John Jefferson Doyon 76,385 Independent Advisor

1 answer

my other account has been hacked and the email has been changed where do i contact microsoft support

yeah js tell me how to contact Microsoft support cuz im genuinely tweaking its so hard anyways some additional info if ya need it i cant login with my email because my account isnt recognized he changed the password so i cant do anything and i dont…

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arminla 0

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Gérard Oomens 125K Volunteer Moderator

1 answer

Unrecognized charge

I think someone has gotten into my account and made a charge. How do i change my password? thanks

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Stacie Williams 20

accepted

Stacie Williams 20

1 answer

My microsoft account got hacked and the hacker has activated 2FA, how do i access the account ??

I got hacked and because i bought minecraft even though the hacker changed the adress multiple times i still know what it is however this time the hacker activated 2FA and i dont know how to bypass it to access my account. When i answer the form to…

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Arthur Baranger 0

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Arthur Baranger 0

1 answer

Can't access

Did you hack my account? I cannot access it anymore. Microsoft! Give me back my account! I need it to access my Facebook

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Lyka Cerna 20

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Gérard Oomens 125K Volunteer Moderator

1 answer

Account Hacked.

My Microsoft account was hacked. It's telling me that someone removed my email and phone number from my account, I hadn't caught these emails until recently, so it's been quite a while. Please help me recover my account.

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Wolf Gang 0

edited the question

Gérard Oomens 125K Volunteer Moderator

1 answer

Recover hotmail

I few years ago, my mail domain changed from hotmail.com to outlook.com. Websites I have logged in with @hotmail.com tries to send mails to that domain and im not receiving them. Any way to recover or get redirection to my current domain? I cannot sign…

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daraem pppp 0

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Gunasekar N 71,205 Independent Advisor

1 answer

no synchronisation of emails

Hi, first of all, its disgusting how hard it is to get help from microsoft, especially for the amount of money you charge. That out of the way. My account storage was full and apparently was not able to receive emails. I was supposed to get some…

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Mats oostendorp 0

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Alice-N 11,190 Microsoft External Staff Moderator

1 answer

I got hacked and the email got changed and i cant get back into the account

This happened a few months ago and I forgot about it because of the stress of my account loss because it was the last thing I had of my cousin and friends we used to play so much but now I lost it and can't retrieve the account because the email was…

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Pablo 0

edited an answer

Ian-T 7,790 Microsoft External Staff Moderator

0 answers

How to better filter phishing emails

I am being inundated with inappropriate spam emails - dozens on a daily basis. I do not want to change my email address because it is a good email address, but it would also require me to update all my accounts, and it will probably happen again anyway.…

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Jill 0

0 answers

log information never changed and wont let him sign in

we when my son logs in to his xbox with the same login information he has always used and didn't change anything! error comes up and says to many attempts and incorrect information and nothing has changed ! it wont let him log in

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beth grossman 0

1 answer

i was playing minecraft and got hacked alias swap hack

dear microsoft agent/agents my name is elliot and [Removed to protect privacy] on my email i set it to 1987 1 june i had a microsoft account set up that i have connected to my gmail and while i was playing minecraft i joined a pvp server and started…

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Elliot birney 0

edited the question

MartMcd 2,675 Volunteer Moderator

2 answers

Login help

Help! after numerous attempts with the Microsoft recovery, it simply does not work. I have inputted all the info it asks for and nothing seems to work. i really need access to my email, I need help asap.

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Dustin Messenger 0

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Estrella721 41,630 Independent Advisor

1 answer

My account has been hacked and I can't contact Microsoft

My account got hacked, the recovery email changed, the actual email changed, everything. I'm still signed into outlook but I can't access account settings. Microsoft support haven't even been slow, just straight up unreachable, I can't figure out how to…

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Toby RH 0

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Darhyl Amizola 45,710 Independent Advisor

1 answer

need to change recovery e-mail

How can I change my recovery e-mail. I've had this Hotmail acct since 1992 and don't remember the security info I gave back then. The yahoo acct used for security is no longer working.. Every request for assistance asks to send a verification code to…

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B Cooper 0

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Kayece Jan Mae Amizola 15,445 Independent Advisor

1 answer

Accidentally deleted hotmail.com email alias

Hi, Recently, I have been receiving a lot of MS Authenticator notifications and I was getting worried that someone is trying to hack/access my account. After googling a little, I found that I can disable login using my hotmail.com address. I went into…

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Paul Phung 0

accepted

Paul Phung 0

1 answer

My email got deleted by scammer and I'm unable to change it back

Hello, my outlook account got compromised and scammers and remove my email address that I used in all of my accounts. I'm unable to get it back since all my accounts that is used before the incident are in grave danger and I need to revert it back to old…

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Obinna Edemuzor 0

commented

Estrella721 41,630 Independent Advisor

Outlook | Web | Outlook.com | Account management, security, and privacy

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23,122 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

Account compromised 23 days ago - SIR23759945 open with no reply after submitting all validation - urgent escalation needed

Recover an old email

Account compromised

Microsoft account hacked - security information changed and unable to recover

my other account has been hacked and the email has been changed where do i contact microsoft support

Unrecognized charge

My microsoft account got hacked and the hacker has activated 2FA, how do i access the account ??

Can't access

Account Hacked.

Recover hotmail

no synchronisation of emails

I got hacked and the email got changed and i cant get back into the account

How to better filter phishing emails

log information never changed and wont let him sign in

i was playing minecraft and got hacked alias swap hack

Login help

My account has been hacked and I can't contact Microsoft

need to change recovery e-mail

Accidentally deleted hotmail.com email alias

My email got deleted by scammer and I'm unable to change it back