24,380 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

Sort by: Updated
Updated Created Answers
5 answers

remove a nickname that has appeared with my email address

A nickname has appeared with my email address which I didn't ask for and must remove.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T05:12:23.86+00:00
John McCormack 0 Reputation points
commented 2026-09-04T07:58:46+00:00
John McCormack 0 Reputation points
1 answer

How do I get deleted emails back after being hacked?

I was hacked yesterday, affecting both my outlook account and discord. My discord account itself if inaccessible as far as I can tell but I could get it back if the emails deleted by said hacker were brought back. I have no idea if they were deleted,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T07:56:44.4833333+00:00
Maddox Duncan 0 Reputation points
answered 2026-09-04T07:57:01.5866667+00:00

AI answer

1 answer

The Let's prove you're human screen does not work in Edge

When I get the Let's prove you're human screen it has an indecipherable graphic and a grey box below it that says above "Press and hold the button.". Mousing over the grey box changes the shade of grey and pressing and holding the left mouse…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T14:19:27.86+00:00
Chet Braun 0 Reputation points
answered 2026-09-04T07:47:56.9733333+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
1 answer

Outlook (web interface - private use, non commercial), no longer receiving NDR (Postmaster Failure) messages.

As a public use (non subscription) web interface may render several Outlook features out of reach or disabled, it only struck me as 'this should not be happening even if using the free plan of Outlook' today. My last NDR Postmaster Failure message from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-02T13:56:51.3466667+00:00
Martin 0 Reputation points
commented 2026-09-04T07:46:59.9166667+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
2 answers

Hotmail emails

I have been planning a travel route using Google maps. I am sending the routes to my iPhone via my hotmail email address. 6 out of 8 emails have arrived promptly but the others are not arriving at all.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T17:57:53.7833333+00:00
David Johnston 0 Reputation points
answered 2026-09-04T07:30:42.16+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
2 answers

Problem with Microsoft account login

Problem Cant log in to my Microsoft account since the email there is not longer working Need help to registrer mobile nr to retrive code for updating my profile

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T20:22:41.9333333+00:00
Kristjan Haraldsson 0 Reputation points
edited an answer 2026-09-04T07:16:59.5833333+00:00
Victor1-V 12,760 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My 15 years old account got hacked and hacker have changed its email to something different.

Is there any way to get my email back asap as it have all my notes and ids inside.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:41:05.8466667+00:00
karan vinayak 0 Reputation points
accepted 2026-09-04T05:19:16.94+00:00
karan vinayak 0 Reputation points
1 answer

Inability to Recover of 8 year-old Account due to lost password and phone number

I have been accessing my 8-year old account (created probably around 2014-2017) and the phone number linked to that account is not updated and already unused. I have clicked "I dont have any of these" and it prompts to answer many questions. I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:34:42.59+00:00
Jericho Lastimosa 0 Reputation points
answered 2026-09-04T04:35:02.1966667+00:00

AI answer

0 answers

Consumer Outlook.com: IMAP OAuth session bind fails with "User is authenticated but not connected" (reproduces across two independent clients)

(Log analysis and write-up done with Claude Opus 5. Mailbox, logs, and cross-client reproduction are mine.) IMAP against a consumer Outlook.com mailbox fails at session bind after the OAuth token is accepted. Reproduced 2026-09-03; unknown when it last…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-04T04:16:36.2266667+00:00
Alex Epelde 0 Reputation points
2 answers

Need help on spam calendar invites/being added to groups/too many blocked senders

HELP! I'm being added to 50+ unwanted groups (groups.outlook.com) DAILY - this is a personal account. Each of these groups are adding 2+ calendar invites and my Outlook calendar is a mess. I know this is a known issue and I've reported these messages,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-02T23:40:20.6233333+00:00
Heather Orsanic 0 Reputation points
commented 2026-09-04T00:30:33.2633333+00:00
Heather Orsanic 0 Reputation points
1 answer

Email account locked and no response to the recovery account form after 3 days

One of my email account has been locked. I completed the recovery account form 6 days ago giving as much details as possible and providing an alternative contact email (that I have access to). I didn't get a response within 2 days (it said the response…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T08:59:24.6733333+00:00
Sophie L 0 Reputation points
commented 2026-09-03T22:50:02.8966667+00:00
Sophie L 0 Reputation points
2 answers

Account recovery issue

Hello, I am currently abroad and cannot receive the verification code on my phone number, even with roaming enabled or when using a VPN. Because of this, I am unable to recover access to my another Microsoft account. That account is very important to me…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-07T10:57:16.03+00:00
Mariia Kuznetsova 0 Reputation points
answered 2026-09-03T21:47:50.9166667+00:00
الــشــامــري الــعــجــمــي 0 Reputation points
1 answer

Account Recovery

I got a new phone and sold the other phone after factory resetting it without taking the gmail with me and i dont have access to the gmail or the phone number and those are the only 2 things it will let me sign in with i cant sign into my microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T18:59:45.1+00:00
Jonathan Freeman  0 Reputation points
answered 2026-09-03T19:00:02.97+00:00

AI answer

4 answers

Account hacked, how to contact agent to recover?

My Microsoft account was hacked, and I want to contact an agent to recover or delete it. Where can I go to contact someone?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-23T00:44:28.9933333+00:00
Mason Pickett 5 Reputation points
commented 2026-09-03T18:30:07.5+00:00
Hornblower409 14,260 Reputation points
1 answer

Microsoft Account been Hacked

I got 2 Microsoft Account been hacked recently, the email been changed and that is no way i can recover them forever [Moved from Microsoft Security | Microsoft Defender | Other]

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T12:47:53.9833333+00:00
Hew Jun Xen 0 Reputation points
edited the question 2026-09-03T18:07:26.75+00:00
Haytham-C 4,965 Reputation points Microsoft External Staff Moderator
1 answer

i lost my account

Hello, I bought Minecraft Java & Bedrock Edition, but I lost access to the Microsoft account that owns the game. I have the purchase receipt and order number. I don't remember the email address used for the account. Can you help me recover the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T13:50:38.4066667+00:00
Viktor Singer 0 Reputation points
edited an answer 2026-09-03T18:01:38.4166667+00:00
Haytham-C 4,965 Reputation points Microsoft External Staff Moderator
1 answer

"User is authenticated but not connected" problem with thunderbird

Hello, When I try to read/write mails from my personnal Outlook account on my laptop and my android phone, I use MS Authenticator to configure and approve connexion but I always have the message "User is authenticated but not connected". In…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T08:40:47.2266667+00:00
JMR 0 Reputation points
answered 2026-09-03T18:01:22.38+00:00
Lucus-V 11,765 Reputation points Microsoft External Staff Moderator
2 answers

Hotmail account

my personal account was hacked and taken over. How do i go about getting this account back.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T15:24:23.9266667+00:00
Fitterling, Travis 0 Reputation points
commented 2026-09-03T17:36:38.42+00:00
John Jefferson Doyon 85,610 Reputation points Independent Advisor
2 answers

Recovery account unsuccessful

Hello, someone tried to login to my account and blocked it. Unfortunately i lost access to the telephone number i had assigned email to and honestly a remember so faintly the details. But truth is everything important was attached to the email. What do i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T16:44:34.7033333+00:00
Michal Smital 0 Reputation points
answered 2026-09-03T17:22:38.4033333+00:00
Onyx Is here 4,605 Reputation points Independent Advisor
1 answer

my other hotmail account is saying it doesnt exsist but wont let me make a new one with the same email that i need

my old account is ******@hotmail.com its linked to an even older email for a shutdown website gloryblound.net, i need it reactivated its super old but i need it for an old gaming account to migrate it to my newer email account. its the backup email for…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T15:33:22.5633333+00:00
Jessica Mannon 0 Reputation points
answered 2026-09-03T16:29:07.5766667+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor