Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
25,193 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Windows tags
2 answers
Request to be refunded for my purchase of Word for a computer that I discovered was falling apart the day after I had installed Word.
Hello, about a week ago I received a Dell computer I had purchased, and I had assumed it came with Word because every other Microsoft computer I had purchased came with one year of Word. The merchant agreed to give me a refund for the laptop, so I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-03T07:32:55.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
pattianne kennedy
0
Reputation points
answered 2026-07-03T14:44:02.5533333+00:00
pattianne kennedy
0
Reputation points
1 answer
is the company store down till when
I need to grab purchased software keys and now since 6/29 site access has been down. It states it was only till 7/1 but yet I cannot get on the company store because it still says it's down from 6/29 to 7/1. Any help would be awesome.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T00:49:19.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
number1son
0
Reputation points
commented 2026-07-03T14:28:47.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Juha Jääskeläinen
0
Reputation points
1 answer
Renewed of subscription
Keep on receiving payment update request even though I have renewed my subscription Please do the needful, ASAP.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T13:54:38.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sujit Ghosh
0
Reputation points
answered 2026-07-03T14:28:41.75+00:00
DaveM121
898K
Reputation points
Independent Advisor
0 answers
Microsoft office will not accept credit card when reedeming prepaid subscription
Sometimes it will accept my credit card details but then it will not save to activate. Sometimes it says I have made an error with my details but I have not.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T13:58:45.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENE%3C/text%3E%3C/svg%3E)
Nicole Edwards
0
Reputation points
commented 2026-07-03T14:03:28.3066667+00:00
Nicole Edwards
0
Reputation points
2 answers
Microsoft 365 subscription not found after purchase.
Purchased Microsoft 365 for home use. Payment made and received receipt in personal email (not outlook.com). Neither of my .outlook.com accounts show order history. Have links to download the product, but every time I click, the dashboard says no order…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T12:01:06.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 42%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kristen Nishimura
0
Reputation points
commented 2026-07-03T13:51:43.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 32%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Aleathea Hoskins
0
Reputation points
0 answers
Have two emails. need to combine or delete.
I need to reclaim an email on an unused microsoft account and move it to my main account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T13:42:22.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 99%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jeffrey A Evans
0
Reputation points
asked 2026-07-03T13:42:22.02+00:00
Jeffrey A Evans
0
Reputation points
1 answer
I can not use this progame , everytime I try to sign in a page says " something went wrong " . please cancel.
Every time I try to sign in A page pops up saying " something went wrong " an error has occurred. please cancel my Microsoft 365 subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T12:46:40.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 1%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rick Cochrane
0
Reputation points
answered 2026-07-03T13:21:58.6966667+00:00
DaveM121
898K
Reputation points
Independent Advisor
2 answers
Product key not working
Product key takes me through to back details and then it wont accept the credit card.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T08:33:28.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jade Kruger
0
Reputation points
answered 2026-07-03T10:00:02.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
172K
Reputation points
Independent Advisor
1 answer
Microsoft Account: Conservator unable to access account for father who has advanced Alzheimer's
I need help with a Microsoft account that belongs to my father. My father has advanced Alzheimer's disease and has not used this Microsoft account for years. I am his recently court-appointed conservator and am responsible for managing his finances and…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
3 answers
After making online Microsoft 365 subscription payment still receive past-due MS subscription notice
I have made my Microsoft 365 subscription renewal payment and my account currently shows next payment is due on 2/3/2027. Every time I start my PC I receive a Microsoft 365 message stating I need to pay for a past-due Microsoft subscription. Why is this…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-02-19T20:52:50.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carol Glotzbier
0
Reputation points
commented 2026-07-03T08:50:35.43+00:00
Stefan Blom
344.1K
Reputation points MVP
Volunteer Moderator
3 answers
My gmail got hacked and because of that My microsoft account also got hacked
Hello, My Microsoft account was compromised after my Gmail account was hacked. The attacker gained access to my Microsoft account and changed the password, recovery information, and the primary email address on the account to ******@bientotmail.com, so I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-01T08:43:43.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tampered Sin
5
Reputation points
commented 2026-07-03T08:27:03.0933333+00:00
Stefan Blom
344.1K
Reputation points MVP
Volunteer Moderator
1 answer
UNAUTHORISED RECURRRING BILLING OF MS WORD, OFFICE, ETC. AS OF 2ND JULY 2026
I had a a subscription of MS Office, Word, etc. since October 2025. I cancelled it 3 months ago as I didn't need it any longer. I was given an extra 3 months use for free. I got an email this morning informing me that recurring billing started today 2nd…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T12:00:16.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 11%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYO%3C/text%3E%3C/svg%3E)
Yasmin Omar
0
Reputation points
answered 2026-07-03T08:09:20.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
20,935
Reputation points Microsoft External Staff
Moderator
1 answer
I would like know how to add GST Number to my account
Hello, I am from India, How do I add my GST number to my Microsoft 365 Personal account so that I get tax-compliant invoice for my renewal billing? My account username is : [Moderator Note: Personal Info Removed]@outlook.com Thanks [Moderator Note:…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T14:45:04.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 36%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Radhakrishna Jagannath - Business Studio
0
Reputation points
edited the question 2026-07-03T07:39:19.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
9,545
Reputation points Microsoft External Staff
Moderator
1 answer
A pending charge on my credit card that I am disputing, and I need help to get rid of the false charge
On 3/3/2025 I spoke to Microsoft on the phone regarding a Microsoft 365 subscription that I wanted to cancel. It was for a Microsoft 365 subscription of $99.99, which I had stopped but was being still being billed. The Case Reference Number is [Moderator…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T17:20:12.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naomi Pope
0
Reputation points
edited the question 2026-07-03T07:37:50.88+00:00
Xavier-D
9,545
Reputation points Microsoft External Staff
Moderator
1 answer
constant prompt to sign in
I have constant prompts to sign in everytime I use a 365 product. It won't accept any email addresses for me even though they are registered. what do I do? Move from Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T06:58:05.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 57.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
naomi adams
0
Reputation points
commented 2026-07-03T06:53:30.8433333+00:00
Kai-H
20,935
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot Change Payment Method for MS 365 after moving Country
I subscribe to the MS 365 classic version. I took out the subscription in the UK, but I have now moved to New Zealand. I need to change my payment method from my UK Amex account, which I am about to close, to either my UK bank account or my New Zealand…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-03T02:12:31.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Terry Cleeve
0
Reputation points
commented 2026-07-03T05:21:08.4033333+00:00
EmilyS726
245.2K
Reputation points
Independent Advisor
2 answers
Dual Microsoft 365 account and charge
I seem to have been charged for 2 Microsoft 365 accounts. 1 in July and 1 in February - different amounts. I own the July charged account which I use and have done for years. The account that is charged in February, I do not know what the login details…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T02:15:07.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sharanne Turnbull
0
Reputation points
answered 2026-07-03T04:43:59.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
45,710
Reputation points
Independent Advisor
2 answers
i cant remember which email im using for my microsoft
i have microsft office home & student 2019, and i cant remember which email im using for my microsoft. i've tried all my email but it says that my account isnt activated. could you please help me with it? i have my product key
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-01T14:00:22.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 93%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nadya Rosa
0
Reputation points
commented 2026-07-02T23:59:40.7566667+00:00
Xavier-D
9,545
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365 subscription restore without paying again
"Accidentally cancelled Microsoft 365 subscription. Paid until November 18, 2026. Need to restore without paying again
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T22:07:52.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Effat Daftarchi
0
Reputation points
answered 2026-07-02T22:40:07.5633333+00:00
EmilyS726
245.2K
Reputation points
Independent Advisor
1 answer
requesting a refund due to death
Please guide me to request a refund due to passing of subscriber. My husband Gary Estess passed exactly one month after charge took place on credit card. I am unable to clearly see a refund process to upload document.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,193 questions
asked 2026-07-02T21:58:36.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 73%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
Gary Estess
0
Reputation points
answered 2026-07-02T22:36:48.8266667+00:00
Darhyl Amizola
45,710
Reputation points
Independent Advisor