1,871,137 questions

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2 answers

Emails not mine

Why am I getting over 300 emails last night in different languages, and they are not for me.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-20T19:26:59.0433333+00:00
Eleanor Newbigging 0 Reputation points
answered 2026-09-20T20:15:28.9133333+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer

Dispute Payments- Net Speed Meter Plus.

Hello, I purchased Net Speed Meter Plus on September 17, 2026 but the upgrade was not completed. I tried upgrading again today, September 20, 2026 and the same results. I got two charges of $14.99, totaling $29.98, but I still do not have access to the…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-20T18:56:09.69+00:00
Miguel Ramirez 0 Reputation points
answered 2026-09-20T20:13:45.6433333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

Micrososft 365 added to wrong account

I have purchased a new microsoft 365 package from amazon but believe I have linked it to the wrong email/account.I am unable to download and open word documents and that email address is showing on my one drive,how do I correct this ?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-20T19:33:23.3133333+00:00
Corrine Cobb 0 Reputation points
commented 2026-09-20T20:08:22.3166667+00:00
John Jefferson Doyon 88,720 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I have an New outlook account that doesn't show the Teams icon .

I have an New outlook account that doesn't show the Teams icon to schedule meetings in the calendar. I have bought the Teams license recently and am not sure why it doesn't show up. So, I want to create a calendar event and when I open it both in the new…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-09-19T11:10:47.2866667+00:00
Maggie Joao 20 Reputation points
accepted 2026-09-20T20:06:04.48+00:00
Maggie Joao 20 Reputation points
4 answers

I cannot select slideshow for my desktop

When I select personalize to change the desktop to a slideshow it reverts back to picture. I cannot select slideshow for my desktop.When I select personalize to change the desktop to a slideshow it reverts back to picture. I cannot select slideshow for…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2025-10-06T22:50:30.75+00:00
Phillip Lewis 40 Reputation points
commented 2026-09-20T20:04:58.6933333+00:00
kris o'hare 0 Reputation points
2 answers

Authenticator App not working and needs an Authenticator App code to fix

I changed my password on Teams and now I can't get back in because it asks for an authenticator code but my Authenticator App isn't giving me one.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-09-20T00:13:47.91+00:00
Jim Mahoney 0 Reputation points
commented 2026-09-20T20:02:08.29+00:00
Ivory 1,825 Reputation points Independent Advisor
2 answers

i need help unisntalling what ever was put into my phone

how do i delete all the malware that was put into my pixel phone

Community Center | Not monitored
asked 2026-09-20T16:51:21.17+00:00
Geovani Giron 0 Reputation points
edited the question 2026-09-20T20:01:40.07+00:00
Gérard Oomens 132.4K Reputation points Volunteer Moderator
2 answers

Backing up Android S22+ to OneDrive

I have my android S22+ backing up pictures to OneDrive. If I delete a picture on my phone, will it delete it on OneDrive?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-20T19:20:27.3533333+00:00
KFrey 0 Reputation points
answered 2026-09-20T19:59:56.08+00:00
Ferdinand Nanalig 33,305 Reputation points Independent Advisor
1 answer

Installed 365 office not working right after uninstalling 2019 totally

I have a shared family version of Office 365. A family member who excels in IT has uninstalled the 2019 Professional Plus version multiple times even using Claude as a guide. I have the upgraded space in Once Drive but everytime he removed all pieces…

Microsoft 365 and Office | Other
asked 2026-09-20T19:24:19.7266667+00:00
Dee R 0 Reputation points
answered 2026-09-20T19:59:54.2666667+00:00
EmilyS726 269.5K Reputation points Independent Advisor
4 answers

pc protection

What can I do to make sure my computer hasn't been hacked?

Windows for home | Other | Security and privacy
asked 2026-09-20T19:03:15.9066667+00:00
John Restivo 0 Reputation points
answered 2026-09-20T19:56:41.0033333+00:00
Bulldog 4,740 Reputation points
2 answers

subscription refund

I have cancelled my Subscription and have not received a refund or notice of same

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-20T19:12:09.0766667+00:00
Desiree Clark 0 Reputation points
answered 2026-09-20T19:52:41.8633333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

Domain already added to another Microsoft 365 tenant - no access to old tenant

We are trying to add our domain bolamel.com.br to our current Microsoft 365 tenant, but we get this message: "We confirmed that you own bolamel.com.br, but we cannot add it to your account because the domain has already been added to another…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-20T18:09:53.9233333+00:00
TI Bolamel 0 Reputation points
answered 2026-09-20T19:48:17.5433333+00:00
Ivory 1,825 Reputation points Independent Advisor
4 answers

Windows 11 File Explorer crash every time I click on a ZIP file

Windows 11 File Explorer crash every time I click on a ZIP file. How to I fix/further trouble shoot this issue

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-04T14:14:36.46+00:00
JK 0 Reputation points
answered 2026-09-20T19:47:35.54+00:00
Alexey Kl 0 Reputation points
2 answers

Issue with night light not functioning properly

I use an HP Pavillion Laptop 16, GTx 1660 TI and i5-10300h Hello, I recently updated my graphics card drivers as of 9/18/2026. I haven't updated my Nvidia drivers in 3-4 months at this point. There have been serious complaints about the bugginess and…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-19T16:21:10.3366667+00:00
danny 0 Reputation points
commented 2026-09-20T19:44:24.55+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer

how to fix the error - Error code: AADSTS5000224 Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available.

Unable to login to azure portal. learning purposes.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-08T06:08:33.2033333+00:00
Aparna B 15 Reputation points
commented 2026-09-20T19:42:17.3866667+00:00
Mario Lozano 0 Reputation points
2 answers

Surface Laptop Studio 1 - Z X C V Esc Enter dont work - keyboard issues

Hello, here we go again. I have another, already third issue with Surface Laptop Studio in 3 years <3 I was lucky enough that the first one was after one year of use and the laptop was replaced within a warranty. Second problem came like 2 months…

Surface | Surface Laptop | Performance and maintenance
asked 2025-10-30T20:45:22.1366667+00:00
Jan Šefl 5 Reputation points
commented 2026-09-20T19:34:18.96+00:00
Dan Lowe 0 Reputation points
3 answers One of the answers was accepted by the question author.

Why can't I redeem my bing points for an amazon gift card

I just tried to redeem my bing points for an amazon gift card, but it says it's not available in my region. I live in Missouri in the United States, so what's up?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,434 questions
asked 2026-09-20T16:46:07.8533333+00:00
David Brune 20 Reputation points
accepted 2026-09-20T19:34:04.16+00:00
David Brune 20 Reputation points
9 answers

How can activate my windows when it deactivated itself.

Hi, I ordered a prebuilt pc and after using it for about a year my windows have been deactivated for some reason. I have the product key, I got it from ShowKeyPlus, but I just don't know what to do because even when I typed it in the change thing under…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-19T22:12:08.3733333+00:00
Radmehr Nourmohammadi 0 Reputation points
commented 2026-09-20T19:32:02.7866667+00:00
Alexandr S 106.5K Reputation points Independent Advisor
0 answers

Windows Store app stuck "In certification" - runFullTrust restricted capability review, no response after promised callback

I submitted an app to the Microsoft Store that requires the runFullTrust restricted capability. The submission has been stuck in "In certification" status for an extended manual security review. I opened a support case (#2609200040000739)…

Microsoft Partner Center | Other
asked 2026-09-20T19:22:12.7566667+00:00
Stephen Hagans 0 Reputation points
2 answers

Bluetooth hearing Aids

Bluetooth hearing aids will not connect to a laptop?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-20T18:45:59.9266667+00:00
Alan Beltz 0 Reputation points
answered 2026-09-20T19:20:24.77+00:00
EmilyS726 269.5K Reputation points Independent Advisor