2,797 questions
2,797 questions with Windows for home | Other | Security and privacy tags
1 answer
i want to talk or chat with Microsoft agent to solve my laptop problem?
i want to talk or chat with Microsoft agent to solve my laptop problem?
Windows for home | Other | Security and privacy
asked
2026-09-19T10:26:53.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 5%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Intezar Alam
0
Reputation points
answered
2026-09-19T10:27:07.1766667+00:00
AI answer
1 answer
Bitlocker identificaton
I dont no the recovery key for my bit locker on my computer.
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-18T22:31:24.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 79%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Grant Garrett
0
Reputation points
answered
2026-09-18T23:02:29.8933333+00:00
EmilyS726
267.4K
Reputation points
Independent Advisor
1 answer
How to add a phone number to my personal account?
I have been trying for weeks but it has not worked at all. Whenever I try redeeming points now, it gets me the option to use my phone number to verify and shows an option to ‘add phone number’ that just redirects me to my dang Bing app to again ask me to…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-18T14:45:22.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chinmay Narendra
0
Reputation points
answered
2026-09-18T15:29:14.64+00:00
GsN5034 - IA
76,995
Reputation points
Independent Advisor
2 answers
HELP I HAVE & VIRUSES
Please how do I delete 7 viruses from my Lenovo laptop [moved from Microsoft 365 and Office | Access | Other | Other]
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-17T03:27:50.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wayde Burkes
0
Reputation points
commented
2026-09-18T13:43:35.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,375
Reputation points Microsoft External Staff
Moderator
1 answer
What does enabling Periodic scanning by MS Defender do when a 3rd party Anti Virus is installed
I have a third party non-Microsoft Anti Virus, i.e. security suite like Norton or Mcafee, installed. Typically when a third party security provider is installed Microsoft's Defender gets disabled. However in Windows Security > Virus & threat…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-14T15:02:16.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Delta Theta
0
Reputation points
commented
2026-09-18T13:19:52.17+00:00
Delta Theta
0
Reputation points
2 answers
Hacked email address shown when verify code
My old email address was hacked so I change it in my profile but when I log in it shows up as the original email address when I first opened the account and I cannot find it anywhere in my profile to change does anyone know how to change the original…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-18T01:46:35.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 64%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Phillip Spark
0
Reputation points
answered
2026-09-18T04:03:26.96+00:00
GsN5034 - IA
76,995
Reputation points
Independent Advisor
3 answers
My computer was locked and I contacted the number on the pop up. I did not go any further as I want to verify the contact was microsoft support?
I tried to log on my PC today and I had an annoying pop up that would not go away informing me I had a serious threat. There was a number on the pop up but I tried first to search on my own for a microsoft contact. The numbers I tried were all not…
Windows for home | Other | Security and privacy
2,797 questions
asked
2025-12-08T21:16:25.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dolores Calicchio
0
Reputation points
commented
2026-09-18T03:22:50.2533333+00:00
EmilyS_726
29,115
Reputation points
Volunteer Moderator
2 answers
Two Accounts under the same email causing issues
My original account was hacked yesterday yet my user profile on my computer stayed the same. When i tried to sign into the website it said no account existed. I made another account with the same email. but when i try signing in, my password is always…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-16T03:18:01.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Aiden Loeza
0
Reputation points
commented
2026-09-18T03:02:50.45+00:00
Aiden Loeza
0
Reputation points
4 answers
Windows for home
My computer is locked up message I keep getting says to call microsoft. What is going on, I need help. Phone number of someone I can talk to
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-17T21:25:58.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
lynda palsgrove
0
Reputation points
edited an answer
2026-09-17T22:00:17.58+00:00
EmilyS726
267.4K
Reputation points
Independent Advisor
1 answer
I HAVE TO MANY VIRIOUSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I HAVE 100S OF VIRUSES AND KEEP GETTING BITCOIN MINERS!!!!!!!!!!!!!!!! PEASE HELP,,,, MY COMPUTER FROUM 2016 IS GOIGN TO DIEEEEEEEEEEEEEEEEEEE signed, your mom
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-17T20:59:54.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eaton, Calista
0
Reputation points
answered
2026-09-17T21:46:37.86+00:00
Bulldog
4,625
Reputation points
2 answers
One of the answers was accepted by the question author.
How do I change the admin for Family Safety?
My child is set as an Administrator on DESKTOP so certain Family Safety features won’t work. I am unable to see where he is set as an Admin nor change his status. I also can't see my status as an Admin anywhere on my profile. How do I change his…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-01-24T22:11:36.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Russell Cox
25
Reputation points
commented
2026-09-16T22:55:24.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Phillip Cobb
0
Reputation points
2 answers
how to change device setup region?
i cant change Device setup region how i can change it?
Windows for home | Other | Security and privacy
2,797 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 97%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJU%3C/text%3E%3C/svg%3E)
1 answer
Account hacked and password changed | Need Help ASAP
My microsoft account was hacked, and password was changed. When I try the official recovery in link https://account.live.com/acsr it says account doesn't exist but when I try to create a new acc with the same email it says it already exists. How can I…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-15T19:33:11.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 12%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Soyuz Kadel
0
Reputation points
answered
2026-09-15T20:17:45.48+00:00
CrazyKats
19,595
Reputation points
Volunteer Moderator
1 answer
Qué hago con una amenaza bloqueada?
entré a una pagina y me decia 3 pasos para verificar, los pasos eran: press and hold the Windows Key+R in the verification window, press Ctrl+V press Enter on your keyboard to finish Al hacer esos 3 pasos se me cambio la palabra que tenia antes por…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-13T23:17:00.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
agustina lopez ronco
0
Reputation points
commented
2026-09-15T12:50:59.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,385
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
My account got hacked
My account got hacked when I tried to complete verification on a discord server, then I entered the single-use code, I thought it was safe until I see that my security info was changed. Then I tried logging in but I am too late, they deleted my account…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-12T02:05:40.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Davy Chiang
20
Reputation points
commented
2026-09-15T11:37:07.1333333+00:00
Vikki-T
10,375
Reputation points Microsoft External Staff
Moderator
1 answer
My privacy buttons are greyed out and it wants me to age verify, Im already verified.
Today I was having trouble with a game that required xbox/microsoft age verification to access parts of the game. Which is weird since <PII removed> and I've already verified my account. I go to check microsofts age verification and it says to age…
Windows for home | Other | Security and privacy
2,797 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 46%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
windoes security does not open at all
I want to check windows security, when i type in windows security and click open, it doesnt do anything at all, even if i tried from settings, its like the app doesnt even exist
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-14T19:34:38.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 51%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zaid Ahmed
0
Reputation points
answered
2026-09-14T20:19:51.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
2 answers
stop McAfee popup ads
I need help stopping unwanted McAfee popups. I am unable to go to settings in Chrome as recommended. Apparently it has to do with being on a managed account which is not true.
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-11T04:31:24.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Linda Okeson
0
Reputation points
commented
2026-09-14T00:35:39.1333333+00:00
Linda Okeson
0
Reputation points
1 answer
how do i get a new serial number to put my HP laptop cuz it says the old one isn't good
i have been getting mad as hell, about to give up!
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-09-13T15:18:36.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 37%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gregory Conrad
0
Reputation points
edited an answer
2026-09-13T15:43:05.2166667+00:00
Spigolo
136.1K
Reputation points
Volunteer Moderator
5 answers
Something happened and your PIN isn't available error logging on to PC.
Something happened and your PIN isn't available error logging on to PC. NO Alternate ways of logging in are showing and it refuses to send codes to email or phone How do I force the Windows 11 PC to let me log in with my Microsoft Username and password.…
Windows for home | Other | Security and privacy
2,797 questions
asked
2026-03-11T22:23:31.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Maureen Powell
0
Reputation points
commented
2026-09-12T18:14:44.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 51%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kevin James
0
Reputation points