17,249 questions with Microsoft 365 and Office | Subscription, account, billing | For business | Other tags

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blocked outgoing email by exchange server

I set up a secondary email account to send out anniversary invitations and now the the exchange server is blocking them from going out

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-01T13:21:24.93+00:00
John Grogan 0 Reputation points
commented 2026-07-03T14:49:36.5266667+00:00
Demi-N 18,815 Reputation points Microsoft External Staff Moderator
1 answer

Cannot verify prioritytaxrelief.com in Entra ID — domain attached to another tenant (GoDaddy federated)

We are trying to verify the custom domain prioritytaxrelief.com in our Microsoft Entra tenant (tenant ID: [Moderator note: Personally Identifiable Information removed], primary domain: taxresolutionteam.com). Verification is failing because the domain is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-01T22:55:14.9133333+00:00
Nick Ibana 0 Reputation points
commented 2026-07-03T14:49:15.1466667+00:00
Helen Luu 1,095 Reputation points Independent Advisor
1 answer

Locked Out of Microsoft Account After Losing Access to Authenticator Device

I lost access to the authentication device associated with my Microsoft account and can no longer complete the MFA/Authenticator verification process. I am now locked out of the account and unable to access the admin portal or manage the account. What is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T13:45:07.31+00:00
Anthony 0 Reputation points
edited the question 2026-07-03T14:41:23.33+00:00
Daniel-Vo 6,175 Reputation points Microsoft External Staff Moderator
1 answer

account won't work

I have created a personal account and business account with the same email. This is creating problems. How do I talk to someone.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T08:19:05.21+00:00
Jake Sugg 0 Reputation points
commented 2026-07-03T14:27:55.1433333+00:00
Henry-N 15,145 Reputation points Microsoft External Staff Moderator
2 answers

Log in issues

I got a new phone and now I can’t get into my work email due to not receiving an area to enter the code on my Authenticator app. I checked all of my settings and they were the same as my old phone. How do I fix this?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T13:23:51.21+00:00
Holloman, Makayla 0 Reputation points
commented 2026-07-03T14:23:07.8333333+00:00
Liora D 17,645 Reputation points Microsoft External Staff Moderator
1 answer

How do I update my payment information!

My present payment account has change. I have a new bank account!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T13:28:58.65+00:00
William Hill 0 Reputation points
answered 2026-07-03T14:01:17.9066667+00:00
Tamara-Hu 17,180 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Close my Microsoft Account

I am unable to close my microsoft account as I no longer use the email. it is outlook.in domain. I am getting below error saying i is linked with organization. I've already contacted tech support and did troubleshooting, it is still not able to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-26T10:14:00.4766667+00:00
Somanath Kornepati 0 Reputation points
commented 2026-07-03T14:00:35.9566667+00:00
Julie Huynh 1,530 Reputation points Independent Advisor
1 answer

Microsoft Account for Power Apps

Trying to create an account for Microsoft Power Apps for free using my corporate email address

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T13:19:42.0933333+00:00
Daniel Rubinstein 0 Reputation points
commented 2026-07-03T13:10:49.2466667+00:00
Gabriel-N 19,610 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft needs to release my tenant for my email account

Microsoft needs to release my tenant from my email address. I was on the phone with a representative that gave me microsoft phone numbers because he said I need greater help to resolve this issue. None of them lead to being able to speak with a live…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T11:51:18.5866667+00:00
Joanne Miller 0 Reputation points
commented 2026-07-03T13:00:04.8+00:00
Gabriel-N 19,610 Reputation points Microsoft External Staff Moderator
2 answers

Urgent: Domain Ownership Recovery Request – decorifyhomecollections.com (Ticket Number: [Moderator note: Personally Identifiable Information removed] )

Dear Support Team, I am writing to request urgent assistance regarding a Microsoft 365 tenant ownership and domain recovery issue that is currently impacting our client’s business operations. Domain Details Domain Name: decorifyhomecollections.com …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T09:42:22.3466667+00:00
Munira ActiveServers 0 Reputation points
commented 2026-07-03T12:42:16.9366667+00:00
Rin-L 22,270 Reputation points Microsoft External Staff Moderator
2 answers

Data Protection team required: release a domain from an inaccessible, unused tenant

I am requesting escalation to the Data Protection team to release a domain from an inaccessible tenant. Summary: My organisation owns the domain. This domain is verified in a Microsoft Entra / Microsoft 365 tenant that was originally created by a former…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T07:32:13.42+00:00
Rachel Kidwell 0 Reputation points
commented 2026-07-03T10:53:11.54+00:00
Rin-L 22,270 Reputation points Microsoft External Staff Moderator
1 answer

Tax residency certificate for the year 2026 for Serbia

Hi, I would like to request a Tax Residency Certificate for Microsoft Ireland Operations Limited for the year 2026. The certificate is required for Serbian withholding tax purposes. Thank you for your assistance. Best regards, [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T09:53:57.9366667+00:00
Nikola Pavlović 0 Reputation points
edited the question 2026-07-03T10:39:06.84+00:00
Henry-N 15,145 Reputation points Microsoft External Staff Moderator
1 answer

Locked Out of Microsoft 365 Tenant. Only Global Administrator Lost Microsoft Authenticator After iPhone Reset. Need Escalation**

Hello everyone, I am looking for guidance on a Microsoft 365 tenant lockout issue that I have been unable to resolve through the standard support channels. Here is my situation: I am the only Global Administrator for my Microsoft 365 tenant. My iPhone…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T06:40:52.1366667+00:00
Interskala Medika Solusindo 0 Reputation points
edited a comment 2026-07-03T09:09:36.4533333+00:00
Gabriel-N 19,610 Reputation points Microsoft External Staff Moderator
1 answer

Licence stuck half-assigned on one user — mailbox shows OwaUserHasNoMailboxAndNoLicenseAssignedException, licence silently reverts to Unlicensed, month of data at risk

Here you go — formatted for the Microsoft Community / Microsoft Q&A forum, where MVPs and Microsoft engineers monitor and often reply within hours. Title: Licence stuck half-assigned on one user — mailbox shows…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T07:17:20.98+00:00
WCC Sales 0 Reputation points
answered 2026-07-03T08:51:07.8033333+00:00
Demi-N 18,815 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to sign into the account of our Foundation to add new users

Microsoft authenticator doesn't work for the domaine twigagirls.onmicrosoft.com I do not get the code. Our primary Tenant ID is: [Moderator note: Personally Identifiable Information removed] Yours Marc

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T06:46:39.49+00:00
Marc Bloch 0 Reputation points
edited the question 2026-07-03T08:36:44.3433333+00:00
Nam-D 3,870 Reputation points Microsoft External Staff Moderator
1 answer

Admin access for OMPORTAL

Hi I required admin access for the OMPORTAL parking to allow me to update people details.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T12:52:06.61+00:00
Lisa rice 0 Reputation points
commented 2026-07-03T07:19:45.5966667+00:00
Rin-L 22,270 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Certyfikat rezydencji podatkowej 2026

Dzień dobry , proszę o przesłanie certyfiaktu rezydencji podatkowej za 2026 rok.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T05:57:21.2+00:00
Katarzyna Magda 0 Reputation points
accepted 2026-07-03T06:54:59.8433333+00:00
Katarzyna Magda 0 Reputation points
1 answer

I would like to trial Microsoft 365 E5 trial but the button is grayed out

Trynow button is grayed out , Also can't see the subscription in "product' I have never trial this in the past not sure what to do

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T02:55:09.4533333+00:00
HM 0 Reputation points
commented 2026-07-03T06:00:37.91+00:00
Darren-Ng 11,775 Reputation points Microsoft External Staff Moderator
2 answers

Can't remove an account in the Authenticator

I am trying to remove an account from a company I dont work for anymore. I obviously don't have access to the account but it is in my Authenticator. How do I remove it without removing any other accounts.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T03:06:15.56+00:00
Ed Braiter 1 Reputation point
edited the question 2026-07-03T03:42:47.07+00:00
Dora-T 14,950 Reputation points Microsoft External Staff Moderator
1 answer

Need Tenant Ownership Verification and Global Admin Recovery

Dear Microsoft Support, Our organization has lost access to the only Global Administrator account due to MFA authentication issues. We currently have no alternative Global Administrator available to perform recovery actions. We are requesting assistance…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-03T00:53:18.99+00:00
Le Thanh Hung 0 Reputation points
answered 2026-07-03T01:23:34.5933333+00:00
Vivian-HT 17,695 Reputation points Microsoft External Staff Moderator