24,246 questions
24,246 questions with Windows for home | Windows 11 | Devices and drivers tags
2 answers
Using printer to scan
Can i use the printer I have installed here to scan documents?
Windows for home | Windows 11 | Devices and drivers
asked 2026-09-04T07:50:26.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 14.000000000000002%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Maria Tereza Labajo
0
Reputation points
answered 2026-09-04T08:24:14.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
4,215
Reputation points
Independent Advisor
1 answer
How to safely disconnect devices attached to a Windows 11 PC via USB cable?
Hi, back in Windows 7, there was a "Safely Remove Hardware" feature to safely disconnect phones, USB sticks, or external drives attached to a Windows PC via a USB cable. But I don't see a similar feature in Windows 11. So, how can I safely…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
1 answer
Bluetooth stack fails to restart after driver-store cleanup — Windows 11 25H2
This has affected 8+ users across our fleet so far, all on Windows 11 25H2 with Intel AX211 radios (Dell and HP hardware). It's a full loss of Bluetooth — not a minor glitch. Users lose headsets mid-call and can't re-pair them, and mice/keyboards drop…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-02T07:25:12.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pyush Basnet
0
Reputation points
commented 2026-09-04T07:46:04.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,225
Reputation points Microsoft External Staff
Moderator
2 answers
Camera flashing purple
My camera keep flashing purple whilst on zoom or team. Tips on how to fix?
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-01T19:28:10.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Siobhan Allen
0
Reputation points
answered 2026-09-04T07:43:46.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
11,450
Reputation points Microsoft External Staff
Moderator
1 answer
Windows 11 Home Hypervisor Remains On Error & Cannot Be Closed
Windows 11 Home Hypervisor Remains On Error & Cannot Be Closed Operating System Name: Windows 11 Home Version: 26200.9278 How did it start? Windows 11 was installed with virtualization enabled on an AMD processor.** What's the problem? Boot time is…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-08-30T17:10:47.7333333+00:00
NPLGlitcherPatcher
350
Reputation points
commented 2026-09-04T06:29:42.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,945
Reputation points Microsoft External Staff
Moderator
1 answer
My wifi is not showing
Yesterday I deleted the storage space along with it some device components gone that is wifi , fingerprint,sound ,camera I don't know what to do how can I recover this components
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-04T02:57:17.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
RAHUL BORRA
0
Reputation points
commented 2026-09-04T05:42:47.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQH%3C/text%3E%3C/svg%3E)
Quinn.HP
9,645
Reputation points
Independent Advisor
2 answers
mic is not working
The input device built-in mic is not working , in sound recorder what ever i spook it can't capture anything so how to fix this issue , the output device is working normally.
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-04T03:43:41.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 38%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nantha Kumaran
0
Reputation points
answered 2026-09-04T05:28:21.7233333+00:00
GsN5034 - IA
75,865
Reputation points
Independent Advisor
1 answer
Bluetooth connections prevent media from being played
Hello, I am experiencing an issue I have never ran into with my new Acer Windows 11 laptop and I cannot find anything that helps me. Anytime I have a Bluetooth (audio) device connected such as my headphones or speakers, any media will not play. Whether…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-08-28T10:16:16.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 44%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Maxence Caillat
0
Reputation points
commented 2026-09-04T04:50:42.7766667+00:00
Emma1-N
11,450
Reputation points Microsoft External Staff
Moderator
1 answer
How do I fix a driver, pcdsrvc_x64.pks that cannot load on my Inspirion 5570 laptop?
I am getting the following message on my laptop Inspiron 5570 A driver cannot load on this device. Driver pcdsrvc_x64.pks A security setting is detecting this as a vulnerable driver and blocking it from loading. You are receiving this message because…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-04T03:46:01.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Karen Murphy
5
Reputation points
answered 2026-09-04T04:41:40.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
86,010
Reputation points
Independent Advisor
0 answers
Headphones connected but no audio output
When I connect my Soundcore space Q45 bluetooth headphones to my laptop, I am unable to hear any sound. Not even the sounds that they are supposed to make when you press the "test" button. They do however work on my phone. I have tried the…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-04T03:56:39.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
banthab0mb
0
Reputation points
edited the question 2026-09-04T03:57:22.1966667+00:00
banthab0mb
0
Reputation points
1 answer
Problema con teclado
Hola, tengo una duda sobre como arreglar mi teclado Yo suelo usar mi portátil para jugar como hacen muchas personas... Pero últimamente e notado que cuando mantengo pulsado la tecla "W" un tiempo, y luego quito el dedo la tecla vuelve a su…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-04T02:50:43.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nicolás Sierra
0
Reputation points
answered 2026-09-04T03:25:34.8766667+00:00
EmilyS726
261.8K
Reputation points
Independent Advisor
1 answer
win11, and the device recognized as dvdram is not able to handle any disc media
Recently have bought a brand new PC, with win11-professional installed, for listening to my cds i've also added a HL-DT-ST DVDRAM GH24NSD6, a Sata-DVDBurner. But Win11 only recognizes it as a cdrom, without burning capabilities. Also It denies to…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-02T23:47:25.74+00:00
blowfishfugu -
0
Reputation points
commented 2026-09-04T02:25:50.1133333+00:00
Hendrix-V
18,225
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Sculpt Comfort Keyboard connectivity difficulty
My Microsoft Sculpt Comfort Keyboard is NOT showing up as a bluetooth device on my new HP Elitebook laptop, though when I go back to utilize my 16 year old HP Elitebook it comes up automatically. How do I fix this ??
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-03T20:01:32.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bob Labrador
0
Reputation points
answered 2026-09-04T01:02:03.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,375
Reputation points Microsoft External Staff
Moderator
1 answer
Keys on keybord do not work, exmple the letter Q & A The shift key & the Control key do not work
My laptop keyboard is not fully functional. Keys like the letter A – Q- 8 – Control do not work. I am currently typing by using the screen keyboard. How do I fix this. [Moderator Note: Personal Info Removed] <moderator: PII removed>
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-03T20:09:43.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 20%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mark Richardson
0
Reputation points
answered 2026-09-04T00:41:52.78+00:00
Clary-N
15,375
Reputation points Microsoft External Staff
Moderator
2 answers
How to remove/disable the Lenovo virtual camera? It stops me from giving online exams as the proctored sites say that I have two cameras?
I havent found any way to disable it. I need to otherwise i am unable to give any exam and it is hampering me significantly.
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-03T20:44:36.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anwesha
0
Reputation points
answered 2026-09-03T22:34:04.1566667+00:00
Ferdinand Nanalig
32,705
Reputation points
Independent Advisor
1 answer
Printing from outlook hijacked by one note
Been trying to solve an issue from my mum. Essentially since one of the updates was installed onenote seems to be the default printer for outlook, I have tried the usual fixes setting actual printer as default, unticking one note etc but nothing works…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
2 answers
I HAVE A PROBLEM WITH CONNECTING MY HP LAPTOP TO MY HP ENVY4524 PRINTER VIA BLUE TOOTH
DETAILS /PROBLEM IN TITLE BOX, CAN I USE MY CABLE FROM MY OLD HP PRINTER WITH LAPTOP USB END ?
Windows for home | Windows 11 | Devices and drivers
24,246 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 59%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
5 answers
Trouble with bluetooth in Windows 11
New Laptop . Cant get bluetooth to work . It sees my devices ,printer and headphones .and shows connected, then immediately shows "not connected " I,ve tried all the troubleshoots , countless times , restarted everything ,many times etc etc .…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-02T15:56:25.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eddie Corbett
0
Reputation points
commented 2026-09-03T18:02:57.3833333+00:00
Eddie Corbett
0
Reputation points
2 answers
how to connect bluetooth ear buds
My bluetooth ear buds do not show up when I search for bluetooth devices to connect
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-03T17:16:24.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Watson, Sarah
0
Reputation points
answered 2026-09-03T17:53:49.2533333+00:00
David-M
124.9K
Reputation points
Independent Advisor
1 answer
How to fix an unresponsive question mark?
Hi, I'm not normally one to ask questions as I prefer using the internet for help, but the answers that have been given aren't working for me. As the title says, my question mark key doesn't work. I know this isn't a problem with the forward slash key…
Windows for home | Windows 11 | Devices and drivers
24,246 questions
asked 2026-09-03T14:48:48.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 52%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
Vivienne Evans
0
Reputation points
commented 2026-09-03T16:39:21.23+00:00
DaveM121
926K
Reputation points
Independent Advisor