Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,057 questions
2 answers
Billing error
Incorrect amount charged for my Friend's and Family Microsoft 365 annual subscription account. Should be $26.00. I was charged $143.62 ($129.99 plus tax). Can you assist me with getting a credit or rebill.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-15T20:12:10.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mary Gaskin
0
Reputation points
answered
2026-09-15T21:33:46.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
85,325
Reputation points
Independent Advisor
0 answers
Windows compliance policy error for Password complexity 2016281112
Hi all, Been bashing my head around this one device for the past seven days. We currently have a BYOD program for Windows 11 laptops. The way we do this is we sign them in through Company Portal, device shows up in Intune and then we assign a separate…
Microsoft Security | Intune | Compliance
Microsoft Security | Intune | Compliance
Ensuring devices meet organizational security and compliance policies
236 questions
asked
2026-09-15T20:05:47.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vojislav Dolas
0
Reputation points
3 answers
One of the answers was accepted by the question author.
IMMEDIATE! Access error 2004 There isn't enough memory to perform this operation
It appears that the same issue from June 2023 is happening again. At that time I posted the following to the MS Community the issue being experienced by numerous clients. KB5026446 seems to cause Access error 2004 There isn't enough memory to perform…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,035 questions
asked
2026-09-15T20:04:12.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
COW Farmer
40
Reputation points
recommended
2026-09-18T17:02:31.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,815
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
When will Time Zone Labels be updated in Outlook Calendars with AB and BC changes?
My calendar will not update (I'm in SK). Going forward, BC will always be 1 hour behind SK, and AB will always be the same time as SK. You will see here that those updates do not show (despite me removing and reinstalling). Do you know when those…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,095 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
I need to speak with a live agent regarding excel
I just did 2 hours of work on excel and for some reason it did not save. Need to find the file updated. I need to speak with a live agent
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,713 questions
asked
2026-09-15T20:02:48.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 56.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sal Battaglia
0
Reputation points
commented
2026-09-16T23:46:48.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,210
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to add Google Workspace to MS Outlook
I am unable to add my Google Workspace email to Outlook. After adding my credentials (for the "Add Account" process), it says "Sign in failed. Please try again in a few minutes.". It looks like the redirect page when validating my…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,053 questions
asked
2026-09-15T19:58:42.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Spencer Chan
0
Reputation points
commented
2026-09-17T09:25:47.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,580
Reputation points Microsoft External Staff
Moderator
2 answers
Request to Recover Outlook Account ******@outlook.com
Hello Microsoft Support, I am trying to recover my old Microsoft Outlook account, ******@outlook.com. I no longer have access to the account and would like help restoring access to it. I am the original owner of this account and can provide information…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,778 questions
asked
2026-09-15T19:57:52.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hunter Gill
0
Reputation points
answered
2026-09-16T07:37:52.9833333+00:00
Hornblower409
15,510
Reputation points
2 answers
Bookings Customized Hours not working
Hello, I set up a bookings page with custom hours. Not needing to book appointments with Outlook availibiility. My time zone is set to central. All other settings are confirmed and work, my cache is cleared. Yet sending out the link to book shows there…
Outlook | Web | Outlook on the web for business | Calendar
Outlook | Web | Outlook on the web for business | Calendar
Managing meetings and events using Outlook on the web for business
1,015 questions
asked
2026-09-15T19:57:04.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Angela Scott
0
Reputation points
commented
2026-09-16T21:08:33.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,500
Reputation points
Independent Advisor
2 answers
Microsoft Fabric Warehouse Stored Procedure
Hello, I have a question about how a Fabric Warehouse accesses Lakehouse data. We have a stored procedure running in a Warehouse that references Lakehouse tables using syntax similar to the example below: SELECT DISTINCT end_reason_test FROM…
SQL Server | SQL Server Transact-SQL
SQL Server | SQL Server Transact-SQL
Programming language used to interact with SQL Server databases
292 questions
asked
2026-09-15T19:53:36.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Scott M
5
Reputation points
answered
2026-09-15T20:47:01.5433333+00:00
Erland Sommarskog
137.4K
Reputation points MVP
Volunteer Moderator
1 answer
Copiloto diz: "Não foi possivel gerar uma resposta. Envie um novo prompt ou comece um novo chat."
Prezados, boa tarde. Copiloto diz: "Não foi possivel gerar uma resposta. Envie um novo prompt ou comece um novo chat." Vi que já tem um tempo que ja teve uma solução, porém no cliente continua apresentando a mensagem. Usuario com licença Pemium…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
279 questions
asked
2026-09-15T19:52:06.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Eduardo Henrique dos Santos
0
Reputation points
edited an answer
2026-09-18T08:10:04.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,815
Reputation points Microsoft External Staff
Moderator
2 answers
Wont let me add email to profile- says already use, wont let me delete current alias
I have been trying to change my email and add a new one, it wont let me remove the current one and wont let me add a new one. i have tried everything that I know and have also chatted with support to no avail
Windows for home | Windows 11 | Accounts, profiles, and login
10,122 questions
asked
2026-09-15T19:47:09.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nikki carlson
0
Reputation points
answered
2026-09-15T20:21:25.8+00:00
EmilyS726
267.9K
Reputation points
Independent Advisor
2 answers
ESU KB5126256 results in error 0x80240017 -- daily
Every day since the last Patch Tuesday (effectively a Wednesday for me), which has now been a week, Reliability Monitor has been listing the following error: "Installation Failure: Windows failed to install the following update with error…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-09-15T19:42:37.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
e.c. marm
35
Reputation points
answered
2026-09-16T17:28:18.9133333+00:00
Lester Bernard Reyes
85,325
Reputation points
Independent Advisor
2 answers
downloading office to flash drive
I run a volunteer health clinic. I bought an Office 2019, I think it was that year) and have alternated beween Microsoft 365 and Office 2019 for years. I would like to download this program to a flash drive to be used at the Pottawatomie Volunteer…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,336 questions
asked
2026-09-15T19:41:00.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 50%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Our sgerards
0
Reputation points
commented
2026-09-17T01:18:15.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,565
Reputation points Microsoft External Staff
Moderator
1 answer
Error Code 0x803FABC3 after updating BIOS
I recently updated the UEFI (BIOS) on a ASRock Taichi motherboard. Now I get this error: 0x803FABC3. I've tried the troubleshooter and clicked on the "I've recently updated hardware" tab. I've tried the product key from the copy of Windows 7 I…
Windows for home | Windows 11 | Licensing and activation
5,315 questions
asked
2026-09-15T19:40:57.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK8%3C/text%3E%3C/svg%3E)
KEVIN-8612
0
Reputation points
commented
2026-09-16T02:58:42.7533333+00:00
EmilyS726
267.9K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
got an email that i will be deactivated
got an email that i will be deactivated need revalidation
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,170 questions
asked
2026-09-15T19:40:43.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 97%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Suncoast Certified Home Inspections
20
Reputation points
commented
2026-09-16T23:45:51.8566667+00:00
Suncoast Certified Home Inspections
20
Reputation points
1 answer
Account hacked and password changed | Need Help ASAP
My microsoft account was hacked, and password was changed. When I try the official recovery in link https://account.live.com/acsr it says account doesn't exist but when I try to create a new acc with the same email it says it already exists. How can I…
Windows for home | Other | Security and privacy
2,801 questions
asked
2026-09-15T19:33:11.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 12%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Soyuz Kadel
0
Reputation points
answered
2026-09-15T20:17:45.48+00:00
CrazyKats
19,680
Reputation points
Volunteer Moderator
1 answer
how to unsubscribe to MS Xbox for subscription not appearing on my account
I keep getting charged $24.77 for an xbox subscription that does not appear under my user name: ******@hotmail.com How do I unsubscribe to it?
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,060 questions
asked
2026-09-15T19:31:39.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
Yvonne Kenyon
0
Reputation points
answered
2026-09-15T19:31:55.5333333+00:00
AI answer
2 answers
How to change Plans?
My current Windows 365 Office subscription is set to expire soon, and I want to downgrade to Windows 365 Family subscription. I have looked, but cannot find out how to do that. Please help me.365
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,174 questions
asked
2026-09-15T19:30:44.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
G. A. Peck
0
Reputation points
answered
2026-09-15T20:09:05.91+00:00
EmilyS726
267.9K
Reputation points
Independent Advisor
2 answers
COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS
COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS How to fix the Bluetooth on my WINDOWS PC? Where to find the complete guide for hohw to fix this issue?
Windows for home | Other | Devices and drivers
6,834 questions
asked
2026-09-15T19:23:33.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 66%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeff Culla
0
Reputation points
commented
2026-09-17T08:11:50.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,125
Reputation points Microsoft External Staff
Moderator
1 answer
Only Global Administrator locked out – Microsoft Authenticator MFA – Tenant Recovery needed
am the only Global Administrator for my Microsoft 365 tenant. I know my password, but I cannot complete MFA because Microsoft Authenticator is tied to my previous phone/registration. There is no other Global Administrator who can reset my authentication…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,177 questions
asked
2026-09-15T19:23:25.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 0%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Geno Alexander
0
Reputation points
answered
2026-09-15T21:30:32.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,400
Reputation points Microsoft External Staff
Moderator