COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS

Jeff Culla 0 Reputation points
2026-09-15T19:23:33.4666667+00:00

COMPLETE GUIDE ON HOW TO TROUBLESHOOT BLUETOOTH CONNECTIONS

How to fix the Bluetooth on my WINDOWS PC? Where to find the complete guide for hohw to fix this issue?

Windows for home | Other | Devices and drivers

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  1. Clary-N 16,010 Reputation points Microsoft External Staff Moderator
    2026-09-16T00:07:00.5+00:00

    Hi Jeff Culla,

    I can see that the AI Answer has already covered the basic troubleshooting steps. To help narrow down the cause, could you share the exact model of your PC and Bluetooth device, what happens when you try to connect, and whether Device Manager shows any errors?

    Please also press Windows key + R, type winver and share your Windows version and OS build. If possible, try connecting another Bluetooth device to the PC and test the affected device with another phone or computer. This will help identify which side may be causing the issue.

    If the connection keeps dropping, try temporarily turning off Energy Saver. You can also check the Bluetooth device’s Properties > Power Management tab in Device Manager and clear "Allow the computer to turn off this device to save power", if that option is available.

    Let me know what you find and I’ll be happy to help further.

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  2. AI answer

    2026-09-15T19:23:45.5833333+00:00

    Use the Windows Bluetooth troubleshooting guide here:

    • For Windows 11 and Windows 10, the main guide is Fix Bluetooth problems in Windows.
    • On Windows 11, start with the Bluetooth troubleshooter in the Get Help app.
    • Then follow the general checks in this order:
      1. Verify the PC supports Bluetooth.
      2. Make sure Bluetooth is turned on.
      3. Check the Bluetooth device is powered on, charged, and in range.
      4. Make the PC discoverable if the device does not appear.
      5. Make sure Airplane mode is off.
      6. Turn Bluetooth off and back on.
      7. Remove the device and pair it again.
      8. Run the Bluetooth troubleshooter.
      9. Update the Bluetooth driver in Device Manager.
      10. If needed, uninstall the Bluetooth adapter in Device Manager, shut down, turn the PC back on, and let Windows reinstall it. If Windows does not reinstall it automatically, use Action > Scan for hardware changes.

    Driver issues are one of the most common causes of Bluetooth problems. If Windows does not find a newer driver, get the latest Bluetooth driver from the PC manufacturer.

    If Bluetooth is completely missing on a new PC, check the device specifications first because some devices do not include Bluetooth hardware.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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    3 people found this answer helpful.

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