15,642 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

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One Drive disappearing

Hi, One Drive disappearing while it synchronized. ıt could not update some fıle that ıt created old date.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-03T10:46:04.72+00:00
Ibrahim KURT 0 Reputation points
answered 2026-07-03T12:25:48.57+00:00
Sumit D - IA 172K Reputation points Independent Advisor
0 answers

Onedrive photo index trunkated to 2024

So this problem has persisted for about a year now, and has shown no sign of improving. Photo gallery index in Onedrive web view gets truncated to december 2024, so there is no reliable method of walking back past this date in the gallery. To visit…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-03T11:14:30.4233333+00:00
Thoros 0 Reputation points
1 answer

Saving issues

How to change saving to local drive instead of one drive. Need the files to be saved locally instead of online. All the files of word and excel are getting saved online (one Drive)

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-03T07:39:07.24+00:00
Truffles Chef 0 Reputation points
answered 2026-07-03T08:14:39.1066667+00:00
DaveM121 898K Reputation points Independent Advisor
1 answer

Can I merge pdfs with my Copilot subscription?

I'm following instructions given and am not able to click the Next button when attempting to merge files.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-02T19:04:51.8+00:00
Melissa Brown 0 Reputation points
edited an answer 2026-07-03T06:24:42.0766667+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
3 answers

My files have disappeared in OneDrive

I rue the day I installed OneDrive. Before OneDrive life was easy. I created folders on my PC in Windows Explorer and put my files in them. My pictures went into the Pictures folder in folders of their own. Once I had OneDrive, it robbed me of all my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-19T15:22:09.5566667+00:00
Stella Jones 0 Reputation points
commented 2026-07-03T06:23:48.05+00:00
Kai-H 20,935 Reputation points Microsoft External Staff Moderator
1 answer

Google Photos Backup

How do I automatically back up Google Photos to Onedrive, on my desktop, please?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-03T00:47:26.34+00:00
Brooke Zara 0 Reputation points
answered 2026-07-03T01:24:40.8966667+00:00
EmilyS726 245.4K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why the onedrive showing you dont have permission to view this file.

Hello Team I own a Microsoft account. I have some important file in the onedrive logged in with that account. But when i tried to open those file for editing, i received a page saying "You don't have permission to view this file." And this…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-02T17:17:35.01+00:00
Tanjim Hossen 0 Reputation points
accepted 2026-07-02T18:04:29.3933333+00:00
Tanjim Hossen 0 Reputation points
1 answer

unresolved case

i have an outstanding case #7105149069 and the aGENT HAS YET TO GET BACK TO ME AS WAS PROMISED

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-02T16:35:00.0166667+00:00
Frank Rubin 0 Reputation points
answered 2026-07-02T18:01:02.7866667+00:00
Stefan Blom 344.1K Reputation points MVP Volunteer Moderator
0 answers

Storage "management" only has option to buy more storage...

Isn't that a logical loop to force people buy more storage? My account has reached its 1TB limit. I doubt I actually reached this limit in the sense that the files I actually want to track/keep backups for are certainly a lot smaller in size, what…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-02T11:02:27.6+00:00
John 0 Reputation points
2 answers

Issue started in April 2025 where Dell Desktop and Dell Laptop OneDrive syncing is Off

Last April I started noticing my Dell desktop is not properly synching with OneDrive. My Dell laptop seems to be syncing fine. I cannot tell you how frustrating this has been where I open a document on my desktop and it is not the latest version. I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-29T16:05:00.9433333+00:00
Patty Cidone-Williamson 25 Reputation points
commented 2026-07-02T08:44:02.6066667+00:00
Norah-L 7,325 Reputation points Microsoft External Staff Moderator
2 answers

Error in One Drive for Microsoft Office

My one drive shows an error on computer program and when I drill down on it, it ends up at Microsoft Office, root, Office 16. Can I delete this program with no affect on my Microsoft Office 365 Subscription? Thank You

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T23:13:49.9833333+00:00
Vicki Cotton 0 Reputation points
answered 2026-07-02T00:57:46.9133333+00:00
Manoel Barros 19,630 Reputation points Independent Advisor
2 answers

One Drive says limit exceeded, still have 41.5GB available

I've only used 9.5GB of 50GB available however it says that I've exceeded my storage limit

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-07-22T08:22:16.02+00:00
Lucy Burgess 0 Reputation points
commented 2026-07-01T22:01:12.4533333+00:00
virginia goldie 0 Reputation points
1 answer

How do i restore onedrive after complete deletion

I have deleted my onedrive by accident even the second stage recycle bin how can I retrieve all my files?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T19:42:20.4533333+00:00
john heaney 0 Reputation points
answered 2026-07-01T20:16:46.01+00:00
EmilyS726 245.4K Reputation points Independent Advisor
1 answer

Word document from file - Upload Failed?

Microsoft Word 365 - seeing "upload failed" message. Instructs me to "save a copy". Been using this program for years. Never saw this message before. I have always just retrieved a file from a folder, edited, and then saved.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T19:27:56.25+00:00
Rick Kerr 0 Reputation points
answered 2026-07-01T20:00:12.58+00:00
John Jefferson Doyon 76,385 Reputation points Independent Advisor
1 answer

My OneDrive storage is not updating on multiple devices despite having renewed by M365 Family subscription some time ago.

My OneDrive storage is stuck on the free level, where it should have 1TB, so everything is blocked for me. This is on multiple devices, so not a local cache problem. Yes, they are all signed in to my M365 account ****@hotmail.com as they have been for…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T09:12:12.7733333+00:00
Mark Jeffrey 0 Reputation points
edited the question 2026-07-01T19:54:17.54+00:00
CrazyKats 16,445 Reputation points Volunteer Moderator
1 answer

I cant find my onedrive files after downloading 365 to my new system and logging in

I cant find or locate my files on onedrive. Its liek they are gone

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T18:40:21.65+00:00
Mary Maiwald 0 Reputation points
answered 2026-07-01T19:16:59.5233333+00:00
John Jefferson Doyon 76,385 Reputation points Independent Advisor
1 answer

How do I transfer images from one OneDrive account to another

I'm trying to download images from one personal OneDrive account and upload it to another. But it doesnt want to select the images when going to the first and then last one. In total there are approx 8000 images. If I go row by row and select them, I get…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T15:36:11.25+00:00
Quentin Koorts 0 Reputation points
answered 2026-07-01T16:14:38.2666667+00:00
Manoel Barros 19,630 Reputation points Independent Advisor
2 answers

Issue with printing with One Drive

Been having trouble printing through One Drive and they told me that the problem may be with Microsoft Office. My case # is7098891494. Thank you very much.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-09T20:56:30.6633333+00:00
JEFFREY STONE 0 Reputation points
commented 2026-07-01T14:18:45.9466667+00:00
N F 0 Reputation points
1 answer

my blue cloud icon isnt showing on the task bar, and no documents are saving to the cloud on my laptop

when i type a document and click auto save i type in the document name, it turns on as if its saving it, when i go to look for the document it isnt there as it hasnt saved it, wasted a whole day working, also i then checked my task bar and the cloud…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T11:32:12.7233333+00:00
Gina Morton 0 Reputation points
answered 2026-07-01T12:09:27.94+00:00
Sumit D - IA 172K Reputation points Independent Advisor
1 answer

one drive - my personal vault

i can't find my personal vault on my personal one drive libraries. nor when logging on to the cloud. please advise.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-01T09:59:26.72+00:00
Itzhak Barry 0 Reputation points
edited the question 2026-07-01T11:08:11.74+00:00
simo-k 86,675 Reputation points Volunteer Moderator