Onedrive photo index trunkated to 2024

Hi, Thoros

This sounds like the OneDrive web Photos view has a bad or stale photo index, especially since the Android app and normal file/folder view can still reach the older photos. In that case, the files may be fine, but the web gallery timeline is not reading the photo index correctly.

Here are some suggestions you can try:

First, open OneDrive on the web, go to Settings > Options > Photos, turn Photos view off, then turn it back on. After that, upload one small test photo. It is suggested that this can sometimes force the Photos view to refresh its index on the web side.

Also test in an InPrivate/Incognito window or another browser, just to rule out a cached web view. If the same cutoff appears there too, it is almost certainly not your browser.

As a temporary workaround, create an album from the older photos through Files view, or pin key folders/photos if that option appears. This does not fix the index, but it gives you a quicker way back to older content.

If none of that changes anything, I would contact Microsoft Support and describe it specifically as: “OneDrive web Photos view is truncated at December 2024, while the files are accessible in Android and Files view. Please escalate for a server-side Photos index refresh/rebuild.” I would avoid moving large photo folders around unless support asks, since that can create more confusion.

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Thank you for your patience in reading, I hope this information has been helpful to you. 

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