12,303 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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when i open document, it says activate micrsosoft and yet my account is active

when i open document, it says activate micrsosoft and yet my account is active

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-07T18:18:39.6833333+00:00
Mmusi Moraka 0 Reputation points
edited an answer 2026-09-10T09:35:13.92+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
2 answers

Cannot activate Word on my iMac home pc

Try to sign in, sends authenticator pass number and tells me to tap it in the app, the app says I have no passkeys. endless loop, cannot access my account.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T19:06:03.33+00:00
bruce garretson 0 Reputation points
commented 2026-09-10T08:38:57.31+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
1 answer

Need to transfer Office license to correct MS account

My Office Home & Business product key was redeemed on a personal Microsoft account that I am closing. I need the license reassigned to my main personal account: ******@gmail.com.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-10T06:08:15.5633333+00:00
Wendy McLaughlin 0 Reputation points
answered 2026-09-10T06:47:33.4533333+00:00
GsN5034 - IA 76,465 Reputation points Independent Advisor
2 answers

Trying to reopen personal Microsoft account and isn't working

I am trying to reopen a microsoft account and everytime I get to the 'reopen' there is an email address that comes up and says it is sending a code but the code never arrives. I have completed 2 Microsoft recovery account forms and it has been past 24…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-09T12:15:23.8466667+00:00
MACRAE, ABIGAIL (UG) 0 Reputation points
answered 2026-09-09T13:01:13.1333333+00:00
paulr0511 48,205 Reputation points Independent Advisor
1 answer

I purchased Microsoft 365. It says it was installed, but it does not activate. It comes in with an unknown error message.

the error code is: 0x0 This is what I see when I try to activate one of the Products Microsoft Word

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-09T01:58:27.3333333+00:00
Mazin Farraj 0 Reputation points
answered 2026-09-09T02:32:51.29+00:00
EmilyS726 264.5K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Problem getting access to Microsoft 365 from web browser

I am trying to open Microsoft 365 from Google Chrome browser on my laptop. I get an error message ‘server error(/): GetSection returned no conversation history.’ my files are visible from my phone and I have cleared the cache from my laptop browser…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-08T14:49:42.0433333+00:00
a chatterjee 20 Reputation points
accepted 2026-09-08T15:51:17.94+00:00
a chatterjee 20 Reputation points
1 answer One of the answers was accepted by the question author.

Any way to use a .name domain as an alias email address for your Microsoft account?

I am trying to use a .name domain name as an alias for my Microsoft account. When I try to add the email address, Microsoft blocks the addition with the explanation: "This email belongs to an organization, so you could lose access if you leave.…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T18:06:16.8633333+00:00
Glenn 20 Reputation points
commented 2026-09-07T21:08:41.03+00:00
Glenn 20 Reputation points
1 answer

“I bought Office 2024, but when I try to redeem my product key, I get: Sorry, we can't set up your account right now. Please come back later to redeem your product key.”

I bought this product from best buy (Digital download). Cannot redeem the code. I need help to install the Office 2024.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-07T00:18:31.5133333+00:00
Navid Fatehi Rad 0 Reputation points
commented 2026-09-07T20:50:42.6733333+00:00
EmilyS726 264.5K Reputation points Independent Advisor
2 answers

Poblem getting in to M365

I purchased M365 on 11-DEc-25. I activated it quite a few months later. And it worked. Now it says I need to activate it Either under @gmail.com or @gmail.com Moderator note: personal information (e-mail addresses) removed

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-07T19:58:50.2866667+00:00
Hilda DeRoner 0 Reputation points
answered 2026-09-07T20:28:52.8733333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
3 answers

Unable to download office 365

I have a subscription. Have a problem downloading apps

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-07T19:07:17.0766667+00:00
Eileen Sperling 0 Reputation points
answered 2026-09-07T19:52:51.9933333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to uninstall 365 Personal and install Office 2024

I have a 365 Personal subscription costing A$160 per annum. Last month I bought from an online retailer, Office 2024 for US$20 but cannot install it. Every aspect of the process allows only for Microsoft account dealings. I have tried uninstalling etc…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T19:30:09.76+00:00
shane short 20 Reputation points
accepted 2026-09-07T09:26:22.6233333+00:00
shane short 20 Reputation points
2 answers

activate 365 personnel

I still have access to Microsoft 365 personnel although i prolonged for 1 year

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-07T07:58:35.99+00:00
Nico Schmit-Bamberg 0 Reputation points
answered 2026-09-07T08:36:26.8866667+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

Accidentally activated pre-installed Office Home & Student on a university email that will be deactivated soon. Can I transfer it?

I am looking for advice regarding the Microsoft Office Home & Student lifetime license that came pre-installed with my personal laptop, which I purchased last year.When I first set up the laptop, I was not informed that the pre-installed Office…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T08:49:20.6866667+00:00
Aulia Salsabilla Setiawan 0 Reputation points
answered 2026-09-06T16:15:52.87+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
1 answer

Pre-installed Office Home & Student 2024 license missing after clean Windows reinstall and account change due to hacked device

I recently bought a new Lenovo IdeaPad Slim 5 which came with a pre-installed lifetime Office Home & Student 2024 bundle. Before I could secure it properly, the device was compromised by an attacker who made themselves the local administrator. To…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T07:05:26.8033333+00:00
Satyam Kunwar 0 Reputation points
commented 2026-09-06T15:32:19.3266667+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
1 answer

How to install MS Home 2024 for Mac

My product code has been redeemed with my account however I cannot see the product listed as I do not have a subscriptions page. The Home version is for my personal device, but the account I entered for redemption is my work account. Can the redemption…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T05:21:12.95+00:00
Catherine Toben 0 Reputation points
answered 2026-09-06T05:52:40.24+00:00
DaveM121 928.6K Reputation points Independent Advisor
2 answers

Activating MS apps

when i open MS document I get a notice that says, "This copy of Microsoft Office is not activated."

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T04:43:03.26+00:00
Ignitious Chilembo 0 Reputation points
answered 2026-09-06T05:17:35.5466667+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

Is S2V Infotech a scam?

S2V Infotech was contacted by a Microsoft chat when I tried to install office. Are they a good company to work with?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T00:22:52.21+00:00
Thomas Calhoun 0 Reputation points
commented 2026-09-06T02:07:51.7433333+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

accepting invite to 365 family

how do I accept my wifes invitation and be added to our family plan of 365 family. she has invited me, and I accepted, but somehow it was cancelled.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-05T14:58:25.5533333+00:00
Keith Roberts 0 Reputation points
answered 2026-09-05T14:58:44.95+00:00

AI answer

0 answers

I keep getting Error 0x0

First of all, I am SO frustrated that there is no way to talk to an actual PERSON about customer service related issues. I reactivated my Office 365, however when I try to sign into my apps, it gives me "error 0x0". Is there anyone who can…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-04T15:25:41.2233333+00:00
Meryl Katims 0 Reputation points
commented 2026-09-04T15:58:35.2466667+00:00
EmilyS726 264.5K Reputation points Independent Advisor
2 answers

Word not working

Word is telling me to activate but when I click on it, nothing happens

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-04T14:28:21.08+00:00
Susan Hayes 0 Reputation points
answered 2026-09-04T15:02:58.3+00:00
Ferdinand Nanalig 32,825 Reputation points Independent Advisor