5,912 questions
1 answer
One of the answers was accepted by the question author.
Is it possible to configure the video & audio codecs of screen recording with the Snipping Tool?
My work laptop has Windows 11 on it, and there was an instance where I was unable to record a Microsoft Teams meeting for some reason, so I used the Snipping Tool screen recording instead. Typically, when recording a ~1-hour meeting, Microsoft Teams has…
Windows for home | Other | Music, photos, and video
asked
2026-07-22T05:35:32.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Eric Oulashin
20
Reputation points
accepted
2026-07-22T06:41:49.52+00:00
Eric Oulashin
20
Reputation points
1 answer
One of the answers was accepted by the question author.
All of my emails - unread and read - just disappeared!
ALL of my emails in my inbox just disappeared! I didn't delete them. Nearly 60 unread and 3,000 read emails just disappeared! They are just gone! I tried to "retrieve" them using the "help" instructions to no avail.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,724 questions
asked
2026-07-17T21:11:01.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 87%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Diane Serratore
20
Reputation points
commented
2026-07-22T06:35:44.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
13,375
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Copilot "New design" (as of 2026-05-28) - "Work mode" and "Web mode" covered by "Work IQ"?
In Copilot "Old design", "Work mode" and "Web mode" exist, allows the user to set scope to include work resources (i.e. the "Work mode") or not (i.e. the "Web mode"). "Web mode" is useful when…
Microsoft Copilot | Other
2,159 questions
asked
2026-07-22T06:12:16.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer
2026-07-22T06:34:23.7533333+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Associated SNDS email address
Hello, I can't send the SNDS confirmation link to the following address of mine : [PII: Removed]@domain.com and I only see the provider addresses when I request access, why is that and how can I retrieve my [PII: Removed]@domain.com knowing that the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,724 questions
asked
2026-07-16T20:55:53.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Edward Mckenzy
20
Reputation points
commented
2026-07-22T06:29:15.7166667+00:00
Alice-N
13,375
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Different types of Section Breaks
I am putting a book together. I need to have section breaks between each chapter. However, when I insert a section break (Next Page) it pushes my endnotes from that chapter to the next page. I noticed that there are two types of section breaks: Next Page…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,775 questions
asked
2026-07-20T21:54:28.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 98%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alan Cassady
40
Reputation points
commented
2026-07-22T06:19:17.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,840
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Is Office21ProPlusMSDNR_Retail valid for business use?
Hello Microsoft, I purchased Microsoft Office Professional Plus 2021 1pc from an authorized Microsoft Partner in Vietnam. After installation, running OSPP.VBS /dstatus shows: LICENSE NAME: Office 21, Office21ProPlus2021MSDNR_Retail edition LICENSE…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,184 questions
asked
2026-07-17T11:59:56.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQT%3C/text%3E%3C/svg%3E)
QUANG TRUONG THANH
20
Reputation points
commented
2026-07-22T05:19:26.1633333+00:00
Vincent Choy
11,260
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Passed AZ-400 exam but certification/credential is not showing in Microsoft Learn profile
Hi Team, I successfully passed the AZ-400: Designing and Implementing Microsoft DevOps Solutions exam and have received my score report confirming that I passed the exam. However, I have not yet received the certification/credential, and it is not…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,899 questions
asked
2026-07-21T11:31:55.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
ABHIJITH S RAJ
20
Reputation points
commented
2026-07-22T05:11:37.2566667+00:00
ABHIJITH S RAJ
20
Reputation points
3 answers
One of the answers was accepted by the question author.
MCT Enrollment
Hi, I'm looking to become MCT- I want to know about 3 day onboarding experience- Can you please explain the 3 day onboarding experience: Will there be training provided- how many days Will there be Evaluation/Demo need to present for the training:…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,899 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Updating Office 365 Licence
Greetings We are a small volunteer-based charity. We obtained a free Office 365 Primum licence through https://www.techsoup.ca/ My Office application keeps notifying me that my subscription expires in a few days. I checked the https://www.techsoup.ca/…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,119 questions
asked
2026-07-20T20:17:09.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 93%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Baha Habashy
80
Reputation points
commented
2026-07-22T05:01:38+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
How to type in the answer to trigger the Spotify Punchcard in the 1st quest?
There is a new Spotify punchcard in Bing, after I activated it, there is a quest that says Love it live? Get tickets in time... Do a quick search of your favorite artists and see if they're playing live shows near you. To get your next punch, wait 24…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,372 questions
asked
2025-10-03T11:44:57.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SriC
25
Reputation points
commented
2026-07-22T04:45:54.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 26%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
rayan a m m a
0
Reputation points
2 answers
How to fix outlook problem with receiving emails
On the 15th I ran windows updates, which downloaded with files missing. After this I experienced screen freezing in outlook as well as other programs and my computer would not automatically power off. The next day on starting up my computer, I ran the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,712 questions
asked
2026-07-20T12:24:55.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anthony Miles
0
Reputation points
recommended
2026-07-22T04:15:27.6233333+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Changing email of certification exam
I recently participated in the AI Skills Fest using my company email address and subsequently received a Microsoft Certification voucher on the same email account. Thank you for providing this opportunity. I would like to seek clarification regarding the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,899 questions
asked
2026-07-21T18:32:39.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ankit Singh
20
Reputation points
accepted
2026-07-22T03:50:36.26+00:00
Ankit Singh
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Outlook Classic Formatting Changed for no reason
New Windows 11 laptop. Transferred Outlook Classic from Surface Pro to new laptop. Outlook transferred everything fine, as far as I know, and the formatting I've used for years was the same. Used the new pc for a week or so, and one day unplugged it,…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,712 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
The limitations of cluster sets at large scale deployments .
We’ve been testing cluster sets to manage multiple Hyper‑V clusters as one unified fabric, but we’re running into some concerns at scale: with over 3000 endpoints, we noticed that metadata synchronization across clusters sometimes lags, which makes…
Windows for business | Windows 365 Enterprise
1,396 questions
asked
2026-07-21T07:19:25.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 57.99999999999999%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Patel Krishna
40
Reputation points
accepted
2026-07-22T02:22:11.0466667+00:00
Patel Krishna
40
Reputation points
1 answer
One of the answers was accepted by the question author.
Robux Gift Card Failed 4 times in a row
I was redeeming my points for a Robux Gift Card until this happened. I waited like 9-14h and it says " Order Failed". I try aigan and again, but it still said "Order Failed. I'm waiting for the fifth one. Do you guys know the reasons? (…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,372 questions
asked
2026-07-21T13:28:46.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 65%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
No nick224o3rg
40
Reputation points
accepted
2026-07-22T01:16:15.4133333+00:00
No nick224o3rg
40
Reputation points
5 answers
One of the answers was accepted by the question author.
Volume of the Type C earphone is extremely loud when resume from hibernate
My laptop has a Type C port. When using an inserted Type C earphone and playing music, let the system enter hibernate mode; then wake it up from hibernate, only to find that the volume of the Type C earphone is extremely loud, and at this time the volume…
Windows for home | Windows 11 | Sleep and Power on, off
2,186 questions
asked
2025-07-21T04:00:33.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPZ%3C/text%3E%3C/svg%3E)
Ping Zhang
21
Reputation points
commented
2026-07-22T00:23:22.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
KHOO JOE VEY
0
Reputation points
1 answer
One of the answers was accepted by the question author.
WIN11 - NO SOUND
For some reason this started happened a few days ago. Ok so I use laptop as normal ok good and all. BUT! The moment I closed to do other stuff and afterward open back up it doesnt play any sounds anymore Not on the laptop's own speakers or through my…
Windows for home | Windows 11 | Performance and system failures
32,464 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
My problem with the microsoft Authenticator App
I go to school at KV Basel and we have an email address (my email is [Moderator note: personal info removed] ) If we ever wish to access our account (school website,outlook or even teams) outside of the school, we need to use the microsoft authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,462 questions
asked
2026-07-21T06:04:30.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 45%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Ethan Da Silva
20
Reputation points
edited an answer
2026-07-22T00:17:39.0866667+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
Ctrl+z not working in Windows 11 Home
In Windows 10, you could undo the last action by pressing Ctrl+z in Word, Excel, Notepad etc. In Windows 11, this does not work. Can it be turned on, or does it no longer exist?
Windows for home | Windows 11 | Apps
2,384 questions
asked
2025-12-28T00:41:23.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alan Clarke
45
Reputation points
commented
2026-07-21T23:48:26.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DR
50
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows 11 control z short cut stopped suddenly
My control z function has stopped working. This happened two days ago and I did not install any new software during this time. My other control shortcuts (f, c, v, etc) all work and have no issues. I am unsure what has caused this and would love any…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2025-04-08T17:09:51.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alice Farrer
20
Reputation points
commented
2026-07-21T23:44:52.4733333+00:00
DR
50
Reputation points