Hi SriC,
Welcome to Microsoft Q&A!
You've done a great job looking at what could go wrong in triggering the First Quest: “Love it live? Get tickets in time...” in Rewards. Normally, to complete it successfully, you would have to:
- Click the “Search on Bing” link directly from the punch card quest to activate tracking
- In the Bing search bar, type something related to an artist (e.g.
[Artist name] tour dates near me)
- Don’t close the tab immediately. Wait a few seconds, scroll a bit or click on a link.
Based on your description, it seems like you've done it correctly. However, the punch may not register instantly as the system is tracking a "daily" activity. You may need to wait and/or perform another search the next day before it shows as completed. This second one is what will usually trigger the system to check off the quest and grant you the punch.
However, if it still doesn’t work after the next day, here are what you should check:
- Use Microsoft Edge and InPrivate mode to avoid cache issues.
- Try clearing your cache and cookies for the Microsoft/Bing sites, then log back in and try the search again.
- Do the initial search on your PC, and the follow-up search 24 hours later on the Bing mobile app (or vice-versa)
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