Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,506 questions
2 answers
my account i can't sign in with it in edge and copilot or xbox account i think i have been hacked
my Microsoft account i have the email and the password but when i try to sign in with it on edge or Copilot or Xbox account to play minecraft it can't sign in and redirected me to another page to send a code to a hacker email
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-10T00:46:32.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mohamed saeed
0
Reputation points
answered
2026-09-11T00:34:05.4233333+00:00
Hornblower409
14,600
Reputation points
1 answer
Powerpoint slide design
I used to be able to access a wide variety of slide design options, now I only have basic ones readily available. How do I find the others?
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,078 questions
asked
2026-09-11T00:33:37.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 34%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
robert russell
0
Reputation points
answered
2026-09-11T00:33:49.3733333+00:00
AI answer
2 answers
Outlook reloading old messages as unread
Outlook is suddenly repeatedly loading in the same old messages I have read, moved, or even deleted as unread and new.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,988 questions
asked
2026-09-09T23:29:21.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 30%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sheila Hart
0
Reputation points
edited a comment
2026-09-11T00:32:39.4366667+00:00
Sheila Hart
0
Reputation points
1 answer
Black screen on boot, System32 repair error (SrtTrail.txt), and BitLocker prompt on Surface Laptop 3
am experiencing severe booting and system stability issues with my Surface Laptop 3. Below is a detailed breakdown of the problem: 1. Primary Boot & Display Issue (Standalone Laptop) Upon turning on the laptop, the Surface logo appears normally,…
Surface | Surface Laptop | Display and screen
1,226 questions
asked
2026-09-11T00:31:21.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Fadwa
0
Reputation points
answered
2026-09-11T00:31:54.5066667+00:00
AI answer
1 answer
Changing my 365 email on a Mac
My current account is with an email that is being discontinued. My ongoing PERSONAL email is being rejected as "organizational". The fixes I see are all Windows-based.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,042 questions
asked
2026-09-09T23:19:06.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jane Garthson
0
Reputation points
commented
2026-09-11T00:28:27.11+00:00
EmilyS_726
27,470
Reputation points
Volunteer Moderator
1 answer
Quickbooks will not load after recent updates on 9/8/26 and 9/10/26.
Quickbooks desktop will not load after updates on 9/8/26 and 9//10/26. Blue circle just keeps spinning.
Windows for home | Windows 11 | Apps
2,359 questions
asked
2026-09-10T18:33:51.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 36%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carla Coonradt
0
Reputation points
answered
2026-09-11T00:28:07.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
15,730
Reputation points Microsoft External Staff
Moderator
2 answers
Sent emails not received
I send an email to a correct address and it appears in the SENT box but does not arrive at the recipient Please help me fix this problem
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,666 questions
asked
2026-09-10T22:45:39.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
jean jordan
0
Reputation points
answered
2026-09-11T00:27:26.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,535
Reputation points
Independent Advisor
1 answer
after login to my microsoft account the microsoft 365 office I paid $99.99 plus tax does not work. i can open my account but the program does not work. I want to cancel my account with microsoft and return the microsoft 365 office program for a full refun
I want to cancel my microsoft account and I want a complete refund. I paid $99.99 plus tax for microsoft 365 office program. It does not work.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,026 questions
asked
2026-09-09T20:16:03.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Donald Robertson
0
Reputation points
commented
2026-09-11T00:27:21.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,595
Reputation points Microsoft External Staff
Moderator
1 answer
Excel on MAC, Date Formats to US and not UK
Hello, My dates are messed up and format to US. So I type "7-9" and should get 7 SEP, but I get 9 JUL I have checked regional settings and they are correct and set to UK I have used Terminal as someone recommended and it came back with ENG_GB I…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,700 questions
asked
2026-09-10T15:48:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonah
0
Reputation points
commented
2026-09-11T00:27:20.71+00:00
Jeronimo Fuerte
45,750
Reputation points
Independent Advisor
1 answer
Copilot icon missing from Outlook on Mac
Troubleshooting recommendations don't work. I'm paying for a service that I can't use. When will this be fixed and will Microsoft credit those of us that are affected?
Microsoft Copilot | Other
2,110 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 3%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
how to log back in my outlook bbut i forgot my username
when i go to the account recovery wehn it says "use the account u want to recover" i cant do that cause i forgot my email adn when i use an email accosited my hint is s.*@outlo
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,666 questions
asked
2026-09-11T00:26:27.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sahil
0
Reputation points
answered
2026-09-11T00:26:41.16+00:00
AI answer
1 answer
Perdi acesso aos códigos de verificação de 2 etapas do Roblox no aplicativo "authenticator", como posso recuperar?
Quando formatei meu celular e coloquei a conta no autenticador da Microsoft, notei que não se encontrava mais lá, a parte onde apareciam os códigos de verificação da Roblox. O que posso fazer pra recuperar?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,401 questions
asked
2026-02-04T16:59:39.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 82%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Keven Gabriel
5
Reputation points
commented
2026-09-11T00:26:40.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
joaolukas ferreira
0
Reputation points
1 answer
What do you guys do all day? Stop breaking products we are REQUIRED TO USE FOR WORK.
It's utterly shocking how bad Microsoft has become. Nothing works. Nothing makes sense. Nothing is intuitive. Every product takes more effort to work with than it's worth. You see these community forum msgs with 100s of users telling them they broke…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,065 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
speak with agent
outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,988 questions
asked
2026-09-11T00:26:04.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 25%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
andreas juon
0
Reputation points
asked
2026-09-11T00:26:04.03+00:00
andreas juon
0
Reputation points
0 answers
Sole admin locked out due to lost MFA (no backup method) - tenant 3netcomunicacionescomco.onmicrosoft.com
Hello. I'm the IT lead for a small business and lost access to Microsoft Authenticator after replacing my phone. I have the correct password for the affected accounts, but the only registered MFA method is Microsoft Authenticator (no backup phone or…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,162 questions
asked
2026-09-11T00:24:27.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andres Jimenez
0
Reputation points
asked
2026-09-11T00:24:27.93+00:00
Andres Jimenez
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to give access to only a specific Teams channel or chat ?
Dear Community, i am trying to setup an api access to the graph api in teams. For that i understood that giving ChannelMessage.Send.Group is only possible as a RSC permission…
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Controlling settings, permissions, and membership within Teams and channels
1,385 questions
asked
2026-08-31T15:38:59.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Clemens Ernstberger
20
Reputation points
edited a comment
2026-09-11T00:24:26.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
990
Reputation points
Independent Advisor
1 answer
Microsoft Support destroyed my device.
I have contacted Microsoft "support" about problems with my Windows 11 laptop, and "Greg" from the Escalation team asked me to share my computer with him and he absolutely destroyed my laptop. All my files gone. I will never contact…
Windows for home | Windows 11 | Performance and system failures
32,376 questions
asked
2026-09-10T23:58:32.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Terrance Aho
0
Reputation points
edited an answer
2026-09-11T00:21:37.8866667+00:00
Bulldog
4,315
Reputation points
1 answer
Polls App in MS Teams
How do I setup the backend of Entra/Azure to allow staff only not students to add applications to a teams meeting like MS Polls?
Microsoft Teams | Microsoft Teams for education | Settings | Other
Microsoft Teams | Microsoft Teams for education | Settings | Other
Additional settings-related features and issues within Microsoft Teams for Education
184 questions
asked
2026-08-31T17:13:44.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michelle Everhart
0
Reputation points
edited an answer
2026-09-11T00:20:45.38+00:00
Hendrix
990
Reputation points
Independent Advisor
2 answers
Win11 built-in Administrator account issue
I've enabled the Administrator acct. on my PC. It's not displayed on WIN login screen along with other account on PC. I am able to log into account remotely from another PC in my home but unable to personalize the display (see screenshot). Edge browser…
Windows for home | Windows 11 | Accounts, profiles, and login
10,008 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 16%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
Error: 550 5.6.200 STOREDRV.Deliver; message is treated as poison
Hi, A user has issues receiving email, i checked the Message Trace and this is what i did found - could someone explain what this should mean ? ( We are using Exchange Online - not on prem ) Reason: [{LED=550 5.6.200 STOREDRV.Deliver; message is treated…
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,399 questions
asked
2026-08-31T16:34:47.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 81%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Marton, Norbert
0
Reputation points
edited an answer
2026-09-11T00:20:13.4833333+00:00
Hendrix
990
Reputation points
Independent Advisor