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Windows family loss of control of user

I am the Family Safety administrator for my son's computer. He is set as standard user on his PC (Windows 11, Microsoft 365 Family account). Since some time I have lost the connection to my son's computer via Family Safety. The time limit settings no…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-16T17:42:43.4866667+00:00
Susanne SVENSDOTTER 40 Reputation points
answered 2026-09-04T09:13:13.6166667+00:00
Susanne SVENSDOTTER 40 Reputation points
2 answers

Microsoft Graph DriveItem permissions no longer returning `link.webUrl`

I’m working on a personal project that integrates with Microsoft Graph to inspect sharing permissions for OneDrive/SharePoint DriveItems. Previously, when retrieving permissions for a DriveItem using: GET…

Microsoft Security | Microsoft Graph
asked 2026-09-03T09:46:43.4733333+00:00
Pranil Shrestha 0 Reputation points
answered 2026-09-04T09:13:06.01+00:00
Pranil Shrestha 0 Reputation points
2 answers

Profile for Outlook Classic 2016

I have Outlook Classic 2016 installed on my Windows 11 desktop pc. I think multiple e-mail accounts are allowed per each profile but are multiple profiles allowed per each e-mail account? I have a situation where the e-mail server from my internet…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-29T14:30:22.5233333+00:00
Bill S 40 Reputation points
commented 2026-09-04T09:11:36.6866667+00:00
Bill S 40 Reputation points
2 answers

How to fix not saving settings in undoing block senders in outlook?

Hallo, I my outlook / hotmail I am trying to un-block the below domains. The problem is when I go to press the icon. To delete the block from junk mails. I get an error that I can't save the changes, try again later. I am going to settings ->…

Outlook | Web | Outlook.com | Settings
asked 2026-09-03T07:18:35.68+00:00
Markus Jonsson 5 Reputation points
answered 2026-09-04T09:10:49.28+00:00
Markus Jonsson 5 Reputation points
2 answers

Excel Macros

I am unable to utilize a function on an excel sheet that I downloaded from a website because it says it's blocked due to disabled macros. I have tried multiple ways of enabling macros with no success. I need to the function in order to generate a summary…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-03T19:17:16.26+00:00
A. Carter 0 Reputation points
answered 2026-09-04T09:10:25.6066667+00:00
Kai-H 25,945 Reputation points Microsoft External Staff Moderator
1 answer

How Do I Change Admin Password?

I was hacked last year and I quit using my laptop, now I had someone remove the background app that was stealing all of my info, and I am trying to use my laptop again. The problem is that I have a new outlook email and I do not know how to change my…

Windows for home | Other | Email and communications
asked 2026-09-04T00:58:57.43+00:00
Terri Burnside 0 Reputation points
edited the question 2026-09-04T09:09:40.29+00:00
Carl-L 21,075 Reputation points Microsoft External Staff Moderator
1 answer

Part of my Win 11 Pro license key is unreadable

I am unable to read part of my Windows 11 Pro license key. It is unreadable.i have the majority of the license key but need help to be told the missing part of my key. i have the following <PII removed>. THERE IS ALSO A GROUP BELOW QPFC2. The…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-04T08:44:26.15+00:00
Finlay McKeracher 0 Reputation points
answered 2026-09-04T09:08:49.8633333+00:00
Spigolo 136.1K Reputation points Volunteer Moderator
2 answers

Laptop keeps restarting

My laptop keeps restarting on its own when it is in sleep mode and when it is on. This started after I reinstalled windows 11 with an installation usb. I've already tried installing a bunch of drivers. I reinstalled my graphics driver two days ago. The…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-09-04T08:09:00.7366667+00:00
Charlie Bosman 0 Reputation points
commented 2026-09-04T09:08:42.1533333+00:00
DaveM121 926K Reputation points Independent Advisor
1 answer

Balancing storage after drive upgrade in S2D

Hey We recently replaced several 2TB capacity HDDs with larger 8TB drives in our Storage Spaces Direct (S2D) cluster. After the upgrade, the new storage space remained unallocated, which has led to capacity starvation across the cluster. Even though the…

Windows for business | Windows 365 Business
asked 2026-09-04T09:08:04.1133333+00:00
Micheal Brown 45 Reputation points
answered 2026-09-04T09:08:21.5466667+00:00

AI answer

2 answers

I change my motherboard and now my windows 11 pro license showing invalid

My motherboard was faulty, so i needed to change but after doing so, my license got invalid, i try troubleshooting then choose hardware change still nothing helped Can you please help me in this case? I dont wanna spend another 5000 INR for another…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-04T08:59:40.66+00:00
Yash Mathur 0 Reputation points
answered 2026-09-04T09:07:52.4933333+00:00
Neil D 34,190 Reputation points Volunteer Moderator
0 answers

Locked out of Azure Portal - personal MSA succeeds on 1st MFA factor, fails on hidden tenant's 2nd factor (8-digit vs 6-digit code)

Hi all, I'm locked out of the Azure Portal with a personal Microsoft account and haven't been able to resolve it through phone support or a ticket submitted from another account (no engineer reachable so far). Posting here in case a moderator/MVP can…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-04T09:04:06.5233333+00:00
Alexey Shcheglov 0 Reputation points
edited the question 2026-09-04T09:07:32.16+00:00
Alexey Shcheglov 0 Reputation points
0 answers

Hotmail email

I an access my hotmail on my iphone but not my laptop

Outlook | Web | Outlook.com | Email
asked 2026-09-04T09:07:11.85+00:00
Jerry Quinn 0 Reputation points
1 answer

Copilot app transcribing

Hi - When I am transcribing audio using co pilot it sometimes stops out of the blue, I'm not sure what is causing it. Could it be notifications? Is there a setting I can turn on/off to ensure the app remains transcribing. Thanks

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-04T01:22:46.0733333+00:00
Harriet 0 Reputation points
answered 2026-09-04T09:04:33.9766667+00:00
Carl-L 21,075 Reputation points Microsoft External Staff Moderator
2 answers

Trouble with work account email when using microsoft learn as it is coming up as a personal email account and not work email

Trouble with work account email when using Microsoft learn as it is coming up as a personal email account and not work email. Once that is done, I can use my work email and associate with my personal email account, so all learn credits from Microsoft…

Microsoft 365 and Office | Other
asked 2026-09-04T02:12:47.85+00:00
Jayasree Deekonda 0 Reputation points
answered 2026-09-04T09:02:19.05+00:00
Kai-H 25,945 Reputation points Microsoft External Staff Moderator
2 answers

I got this option: save your secret key to Azure AD

when i wanna enable bitlocker on disk D,After i set unlock password, the next step shows: How do you want to save your secret key ? There are some options below. save your key on Azure AD(A) save your key on U disk(U) save your key in File(F) print…

Windows for business | Windows Client for IT Pros | Directory services | Active Directory
asked 2026-09-04T08:13:32.7766667+00:00
jacky lau 0 Reputation points
edited an answer 2026-09-04T09:01:57.8666667+00:00
Jason Nguyen Tran 24,550 Reputation points Independent Advisor
6 answers

How to Manage Outlook Rules to actually work??

Hi,For years, I have had frustration beyond frustration with Outlook Rules not working. Here is a good example: I receive spam emails from the SumUp Team. These are not genuine and the senders email address often changes so blocking the sender achieves…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-03T06:52:47.26+00:00
Robert Mallett 0 Reputation points
answered 2026-09-04T09:01:36.5333333+00:00
Robert Mallett 0 Reputation points
1 answer

Comment créer une clé bootable pour Windows 10

Bonjour, mon ordinateur m’affiche un écran bleu avec un message d’erreur et il n’arrive pas à redémarrer. Il ne me permet plus d’entrer sur mon écran d’accueil. J’ai été contacté par un agent de chez Microsoft à ma demande et celui-ci m’a dit qu’il…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-04T08:27:20.4966667+00:00
Wells Wells 0 Reputation points
answered 2026-09-04T09:00:08.7466667+00:00
DaveM121 926K Reputation points Independent Advisor
1 answer

how do i get a receipt for my microsoft office renewal ?

how do i get a receipt for my microsoft office renewal ? i dont see billing and payements in manage

Microsoft 365 and Office | Other
asked 2026-09-04T08:23:05.6333333+00:00
Kanti Premji Vekaria 0 Reputation points
answered 2026-09-04T08:59:31.5933333+00:00
John Jefferson Doyon 85,610 Reputation points Independent Advisor
1 answer

Only Global Admin locked out – MFA SMS Error 399287

Hello, I am the only Global Administrator of my Microsoft 365 tenant nuritechsk.onmicrosoft.com. I can sign in to my account, but I cannot access the Microsoft 365 Admin Center because MFA verification by SMS fails with Error Code 399287. The phone…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-04T08:36:12.33+00:00
Robert Mucha 0 Reputation points
answered 2026-09-04T08:58:37.4266667+00:00
Kristen Tran 1,510 Reputation points Independent Advisor
3 answers

How to fix error 0xc0000142 which is stopping me running Sailwave program.

I was advised to start this new thread. My pc is Windows 11 home build 25H2 and is up to date. I have used Sailwave version 2.38.2-1 and earlier versions for many years up to last week OK. But now I get error 0xc0000142. Yet the same program works on…

Windows for home | Other | Performance and system failures
asked 2026-08-29T10:50:50.4066667+00:00
Brian Fisher 60 Reputation points
commented 2026-09-04T08:58:23.63+00:00
Brian Fisher 60 Reputation points