4,387 questions with Outlook | Web | Outlook.com | Settings tags

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2 answers One of the answers was accepted by the question author.

Trying to save a safe sender results in "Couldn't save changes"

For the last few days, when I try to save a safe sender, I can hit the Ok button, but when I goto 'save' it gives me this. I have tried deleting my browsing history, making sure there are no ad blockers, and signing in on a different device. Same result…

Outlook | Web | Outlook.com | Settings
asked 2026-09-03T09:53:31.7666667+00:00
Erik Grant 20 Reputation points
answered 2026-09-18T06:32:26.38+00:00
Hornblower409 14,970 Reputation points
2 answers

Outlook has changed my language to the language on the attachment.

Outlook has changed my language to the language on the attachment.

Outlook | Web | Outlook.com | Settings
asked 2026-09-18T03:15:50.08+00:00
Jonathan G. Granato 0 Reputation points
answered 2026-09-18T03:52:45.5033333+00:00
EmilyS726 267.1K Reputation points Independent Advisor
2 answers

Log-in to Outlook account

How do I log-in to my Outlook account on this new computer?

Outlook | Web | Outlook.com | Settings
asked 2026-09-17T22:28:42.3166667+00:00
Ted Cohen 0 Reputation points
commented 2026-09-18T01:17:33.47+00:00
Ted Cohen 0 Reputation points
1 answer

How to fix my cursor

I can’t change it its a circle i want it to be a arrow i need help changing it back

Outlook | Web | Outlook.com | Settings
asked 2026-09-17T18:15:19.64+00:00
Giovani Vizcaino 0 Reputation points
answered 2026-09-17T18:53:20.81+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2 answers

Microsoft Outlook: Unable to change my e-mail account name

Outlook | Web | Outlook.com | Settings - Microsoft Outlook e-mail account name needs to be updated.

Outlook | Web | Outlook.com | Settings
asked 2026-09-17T13:20:49.72+00:00
James Wills 0 Reputation points
answered 2026-09-17T15:43:38.8033333+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

Outlook Email Images Not Loading Automatically – Domain Trust/Allowlisting Request

We are running email marketing campaigns that include images. When recipients open the emails in Microsoft Outlook, they are prompted to manually download or enable the images. We would like the images to load/download automatically when the recipient…

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T13:26:16.7266667+00:00
Anand Bahuleyan 0 Reputation points
commented 2026-09-17T08:26:40.0766667+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to unblock a sender (mail not receiving from ******@nseindia.co.in)

Refer to my case no. 7108713377, problem is i am not receiving emails from a sender. while i unblocking and saving changes, the error pop up window come "could'nt save changes". please fix this issue. I want to unblock a sender name…

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T05:30:56.9533333+00:00
Rajesh Bang 0 Reputation points
answered 2026-09-16T05:23:54.8066667+00:00
Hornblower409 14,970 Reputation points
1 answer

Need to change backup email

I'm trying to login Outlook. My backup Gmail address is no longer valid. How can I change backup email?

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T22:39:01.0266667+00:00
Bill Esbenshade 0 Reputation points
answered 2026-09-15T23:11:25.61+00:00
EmilyS726 267.1K Reputation points Independent Advisor
2 answers

Language changed during account compromised

My account was compromised and the language was changed. I went ahead and changed my password and downloaded the authenticator app for security, but how do I change my language settings back to my default preference?

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T20:12:39.9933333+00:00
Alex Saucedo 0 Reputation points
answered 2026-09-15T20:45:59.8833333+00:00
EmilyS726 267.1K Reputation points Independent Advisor
2 answers

How do I pin Outlook to my taskbar?

How do I pin Outlook to my taskbar? I've tried logging onto the Outlook site and right clicking, but that doesn't work.

Outlook | Web | Outlook.com | Settings
asked 2026-09-14T19:50:05.0066667+00:00
Charles Bright 0 Reputation points
answered 2026-09-14T20:27:19.32+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
3 answers

My outlook.com email account isn't using my 365 Family storage

My outlook.com email account isn't using my 365 Family storage

Outlook | Web | Outlook.com | Settings
asked 2026-08-25T10:21:16.8366667+00:00
Sarah Warr 0 Reputation points
commented 2026-09-14T13:32:27.4833333+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

I cannot make an email address not blocked. Help!!

I accidently blocked an email address in my junk folder.And I followed the instructions on another thread to unblock it, I followed the instructions exactly, and every time I try and do, it says unable to complete it, it says unable to. Try again. ive…

Outlook | Web | Outlook.com | Settings
asked 2026-09-10T22:34:50.0266667+00:00
David Brady 25 Reputation points
commented 2026-09-14T09:55:40.4133333+00:00
David Brady 25 Reputation points
2 answers

I am having trouble finding my profile to change my phone #

I am not seeing the described page for my profile or editing ability

Outlook | Web | Outlook.com | Settings
asked 2026-09-13T01:18:46.2333333+00:00
Cera Lynn 0 Reputation points
answered 2026-09-13T01:53:17.7333333+00:00
EmilyS726 267.1K Reputation points Independent Advisor
2 answers

sending from aliases

Hi, Im trying to send emails from an alias, however I can't find the "Addresses to send from" setting in the "Compose and Reply" setting in outlook. I have several email aliases added to the account and enabled "send from…

Outlook | Web | Outlook.com | Settings
asked 2026-05-14T23:11:46.57+00:00
commented 2026-09-12T04:59:24.3833333+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
2 answers

Foreign language issue

My outlook language (email) has been changed to a foreign language. How do I correct it?

Outlook | Web | Outlook.com | Settings
asked 2026-09-09T11:44:19.0566667+00:00
Betty Davis 0 Reputation points
answered 2026-09-10T03:53:01.38+00:00
Hornblower409 14,970 Reputation points
2 answers

someone chaged the language on my wife's email to vienamese rather than englih

Someone changed the language on my wife's email form English to Vietnamese. How do we correct this

Outlook | Web | Outlook.com | Settings
asked 2026-09-09T11:43:07.07+00:00
Richard Davis 0 Reputation points
answered 2026-09-09T12:20:36.1366667+00:00
SD - IA 179.3K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

I cannot edit blocked senders list

I am not able not change blocked senders list, I want to remove one of email adress from blocked list, but it always say that "Couldn't save changes Something went wrong. Please try again later" I tried it with incognito window and with…

Outlook | Web | Outlook.com | Settings
asked 2026-09-08T10:56:26.15+00:00
Şafak 20 Reputation points
commented 2026-09-09T08:48:15.3433333+00:00
Şafak 20 Reputation points
4 answers

"Couldn't save changes" when unblocking an email.

Hi there! I was recently bulk selecting emails to report for phishing and to be blocked when I accidentally selected an email I did not wish to be included. I can see the email I blocked in Settings >Mail > Junk email > Blocked senders and…

Outlook | Web | Outlook.com | Settings
asked 2026-08-31T03:01:00.8733333+00:00
Aaron 5 Reputation points
commented 2026-09-07T03:10:40.5966667+00:00
Helen Huang 15 Reputation points
2 answers

Not receiving emails from important senders

I use outlook online (previously hotmail) for my email. Last year I suddenly stopped receiving group emails from my kids school and choir. I receive individuals emails but not the group ones. They don't appear in my junk folder and they are not from a…

Outlook | Web | Outlook.com | Settings
asked 2026-09-04T15:01:49.13+00:00
Kirsty 0 Reputation points
commented 2026-09-06T06:59:04.1+00:00
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator
3 answers

Cannot save changes to junk email safe or blocked senders lists

I think my safe and blocked senders lists have grown too big or are corrupt. I cannot save any changes, deletes or adds. I tried contact outlook help through outlook.live.com, I pick help, enter my problem, scroll to the bottom and pick Still Need Help,…

Outlook | Web | Outlook.com | Settings
asked 2026-08-29T06:59:32.94+00:00
Ed 5 Reputation points
answered 2026-09-05T16:39:26.5933333+00:00
Ed 5 Reputation points