Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,583 questions
1 answer
Downloading Office 2016 with existing license
I have a perpetual license for Office 2016 that previously I was able to download from my account whenever I got a new laptop. It has gotten increasingly difficult to find over the years, but this time I cannot find the option at all. FAQ pages say to go…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Email IMAP migration to on-premises Exchange server
How can i migrate emails from an IMAP server to Exchange on-premises mailboxes without using a third party tool.
Exchange | Exchange Server | Other
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
1,651 questions
asked
2026-01-13T10:10:33.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
John Adegbite
0
Reputation points
commented
2026-09-17T23:53:56.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 6%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Claus Christensen, Servolutions
5
Reputation points
2 answers
Windows security nagware
It seems if I disable notifications I still get nagged by the widows security app.
Windows for home | Windows 11 | Security and privacy
8,748 questions
asked
2026-09-17T20:58:33.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
HARDCORE GAMES™
355
Reputation points
answered
2026-09-17T23:53:33.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
72,650
Reputation points
Independent Advisor
4 answers
One of the answers was accepted by the question author.
How to retrieve a lost Word document
I downloaded a document, gave it a new name and proceeded edit it. I left the word document up/open overnight and in the morning, it was gone. I've looked in every location, used partial document names, used "*.doc", looked in Trash, looked…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,828 questions
asked
2026-02-04T14:48:14.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Spooner
20
Reputation points
commented
2026-09-17T23:53:01.7366667+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft 365 installation problems
I installed Microsoft 365 but it doesn't allow me to use word, nor excel Please help Thanks.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,972 questions
asked
2026-09-17T23:15:37.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 23%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Virginia Guzman
0
Reputation points
answered
2026-09-17T23:48:01.07+00:00
EmilyS726
269.3K
Reputation points
Independent Advisor
1 answer
No response after submitting Microsoft account recovery form
I submitted the Microsoft account recovery form for the first time more than a week ago, but I have not received any response or recovery decision. I have since submitted the form again, and the latest submission was successfully confirmed. Microsoft…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,966 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
Received: "Product Notice - Most of the features of Word have been disabled because it hasn't been activated." Ticket [Moderator Note: Personal Info Removed]
Word suddenly stopped functioning correctly. Cannot open new word documents in appropriate format. Document cannot be saved; my information vanished after I close new document.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,583 questions
asked
2026-09-16T20:29:41.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 15%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gary Gentile
0
Reputation points
commented
2026-09-17T23:43:28.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
login issues
“I created a new Microsoft 365 Business tenant today. The tenant exists and I received the confirmation email with admin username [Moderator note: Personally Identifiable Information removed]@GuardienovaSystems.onmicrosoft.com, but Microsoft sign-in says…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,232 questions
asked
2026-09-17T21:08:00.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOL%3C/text%3E%3C/svg%3E)
Ondien Lindeman
20
Reputation points
accepted
2026-09-17T23:40:30.5433333+00:00
Ondien Lindeman
20
Reputation points
1 answer
Has my laptop been taken over by a scammer?
While I was playing Wordle, the screen blanked and a message came on screen saying an update was taking place and told not to shut off the computer. A cursor appeared on the screen. It took so long that I logged off and started again. I contacted…
Windows for home | Windows 11 | Windows update
15,594 questions
asked
2026-09-17T23:00:19.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Joyce Erickson
0
Reputation points
answered
2026-09-17T23:38:08.33+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
2 answers
Need to enter keycode
Lost access to my computer and my keyboard won't let me put in keycode
Windows for home | Windows 11 | Recovery and backup
5,796 questions
asked
2026-09-17T22:39:15.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
DORIS ROOD
0
Reputation points
answered
2026-09-17T23:32:32.7433333+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
1 answer
My problem concerning Microsoft account being hacked
I personally don't really care about the account itself, just about having Minecraft back, you think there'd be any way Microsoft could remove the Minecraft from the hacked account and put it on a new one? I DO have the payment info.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,900 questions
asked
2026-09-17T22:41:02.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 98%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Connor Hesse
0
Reputation points
answered
2026-09-17T23:27:50.6566667+00:00
Jeronimo Fuerte
46,305
Reputation points
Independent Advisor
2 answers
New Outlook Connection to gmail/wix email.
I can't get my outlook to connect with my gmail/wix. It just says wait. My email will connect with old outlook though. Moved from Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,766 questions
asked
2026-09-16T18:55:00.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 76%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Schneider
0
Reputation points
commented
2026-09-17T23:26:20.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook account not recieving emails
Hi, I have a problem with my Outlook account (technically a hotmail) not receiving emails This isn't an "Junk" or "Other" folder issue or a "blacklist" issue. But some emails are just lost. I recently encounter this issue…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,966 questions
asked
2026-09-16T18:39:19.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tristanishappy
0
Reputation points
commented
2026-09-17T23:25:54.5066667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
2 answers
I'm willing to pay for support
It seems that MSN has blocked a number of my contacts. And I have played around with the system for hours & hours & hours at this point. The system shows me a brief list of senders that got blocked, probably spammers from the past,…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,136 questions
asked
2026-09-15T02:17:31.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Henry Waxman
0
Reputation points
commented
2026-09-17T23:24:54.4566667+00:00
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Export to outlook Data file, “an unknown error occurred”
I need to export the emails into PST. However, when i create file, it keep appear "an unknown error occurred". I tried to uninstall and intall the latest version from microsoft store, the same problem still there.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,355 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
2 answers
SharePoint Shared Link Discovery, Site Access Review Scalability, and DAG Remediation Approach
I would like to understand: How to identify all shared links within a large SharePoint site, including creation date, expiration date, link type, permission level, and recipients. How Site Access Reviews can be effectively leveraged for large sites…
Microsoft 365 and Office | SharePoint | Other | Other
Microsoft 365 and Office | SharePoint | Other | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
362 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E9%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
What happened to my copilot?
Hello, So today I found out there was another Copilot in the app store… after a little digging I figured it was the Microsoft 365 just renamed to Copilot. After installing the app, it turned out it had limits after 5 questions and stopped my previous…
Microsoft Copilot | Other
2,203 questions
asked
2026-09-09T12:34:20.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 52%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
ToyotaGR86
20
Reputation points
commented
2026-09-17T23:18:12.9033333+00:00
ToyotaGR86
20
Reputation points
2 answers
how do I check to see if I'm receiving emails
I am not receiving emails, what do I do. I haven't received emails at all today
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,966 questions
asked
2026-09-17T22:35:15.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tiwanna Connolly
0
Reputation points
answered
2026-09-17T23:14:33.11+00:00
Ferdinand Nanalig
33,305
Reputation points
Independent Advisor
1 answer
Communication Services: Email Quota Increase Request — Limit Exceeded During Peak Hours
Problem description I am experiencing issues with sending emails through Azure Communication Services Email, as my messages are being blocked due to exceeding the per-subscription per-hour limit (PerSubscriptionPerHourLimitExceeded). This problem…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,813 questions
asked
2026-09-17T20:28:05.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 72%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV4%3C/text%3E%3C/svg%3E)
Victor-4156
0
Reputation points
answered
2026-09-17T23:11:29.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhinaba Das
115
Reputation points Microsoft External Staff
Moderator
2 answers
Color of outlook messages are blue
The Color of outlook messages are blue and black. I want the color to be white and black. Not sure how to change features
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,766 questions
asked
2026-09-17T22:09:41.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeff Haveson
0
Reputation points
answered
2026-09-17T23:07:41.87+00:00
Ferdinand Nanalig
33,305
Reputation points
Independent Advisor