how do I check to see if I'm receiving emails

Tiwanna Connolly 0 Reputation points
2026-09-17T22:35:15.67+00:00

I am not receiving emails, what do I do. I haven't received emails at all today

Outlook | Web | Outlook.com | Email
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ferdinand Nanalig 33,305 Reputation points Independent Advisor
    2026-09-17T23:14:33.11+00:00

    Hi, let me help you.

    If you didn't make any changes to your Outlook webmail settings, please check if your system clock is correct.

    Also, try another browser.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-09-17T22:35:29.36+00:00

    For Outlook.com, check these in order:

    1. Check mailbox storage first. If Microsoft cloud storage is full, Outlook.com cannot send or receive email, and messages sent during that time are bounced back to the sender and are unrecoverable.
    2. Check the Junk Email folder. If a message is there by mistake, select it and mark it as Not junk.
    3. Check the Other tab if Focused Inbox is enabled. Messages may be landing there instead of the main inbox.
    4. Check the Archive folder in case messages were archived.
    5. Check whether inbox sorting is hiding newer mail. Set Filter > Sort > Date.
    6. Check whether email forwarding is enabled.
    7. Check whether any email rules are moving or hiding messages.
    8. If only certain senders are affected, ask them whether they received a bounce-back or delivery error.
    9. If one device is not syncing but Outlook.com on the web works, removing the partnership between the mobile device and the mailbox can fix sync issues.
    10. If the account was recently changed or flagged for unusual sign-in activity, update the password or unblock the account if needed.

    If messages are still not arriving, use the Outlook.com interactive troubleshooter.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.