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MFA reset required for 365 business account

I require an MFA reset to verify my sign-in for my 365 business account. The account is locked out due to several sign-in attempts. My MFA no longer receives codes for this account through the app or the mobile number listed. I have also reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T20:40:00.8666667+00:00
Larisa Thathiah 0 Reputation points
answered 2026-09-14T23:29:47.93+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

problème de compte

bonjour, j'ai acheté une licence prémium mais me suis trompé de compte, je l'ai fait sur le compte personnel au lieu de le faire sur le compte entreprise. est-il possible de transférer ou alors rembourser et acheter de nouveau une licence ? cordialement,

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T13:44:38.85+00:00
Stéphane RSL 0 Reputation points
answered 2026-09-14T23:29:43.8633333+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

Where is my downloaded Microsoft downloaded on Nov 23, 2019

I have spent hours the last few days trying to get help. The first person took over my computer and deleted Microsoft 365 which I did not even know that I had. Then she disconnected with me. I got a case # 7108779785 in my email. I then chatted with a…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-14T23:23:58.4666667+00:00
Vicki Fulmer 0 Reputation points
answered 2026-09-14T23:29:22.35+00:00
BryceSor 5,500 Reputation points Volunteer Moderator
3 answers

my outlook unable to insert polls

my outlook unable to insert polls, i ned to do so as need sent out email with polls

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-14T06:41:02.1266667+00:00
Wong Suet Ling 0 Reputation points
commented 2026-09-14T23:27:35.3533333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

“Add note" section covered by SwiftKey keyboard

When you are typing in the Add Note section, if the note goes past a certain number of characters it disappears under the SwiftKey keyboard on screen. You then cannot see what you're typing and cannot scroll down as the scroll distance is locked at the…

Microsoft 365 and Office | OneNote | For business | Android
asked 2026-09-14T01:15:35.8766667+00:00
Matt Kleu 0 Reputation points
commented 2026-09-14T23:24:44.7133333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

Contact Microsoft 365 to cancel or retrieve my admis

I have my own business until 3 years ago my brother ran the office , he has left we do not talk. He has the admin for my Microsoft 365 family i am trying to remove him and be able to sign in , i cannot get in touch with Microsoft , please can someone…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T18:11:03.7633333+00:00
Mikey tanks 0 Reputation points
commented 2026-09-14T23:24:42.3333333+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
2 answers

The Advanced Find window of Outlook classic doesn't show on a monitor.

I'm referring to https://learn.microsoft.com/en-us/answers/questions/4754411/outlook-365-advanced-find-dialog-box-does-not-size. I also have 3 monitors including the laptop monitor, but in my case the Advanced Find window only appears as an icon in the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-09T13:44:37.7133333+00:00
Milan Hribal 5 Reputation points
commented 2026-09-14T23:23:47.0433333+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
2 answers

outlook for Mac fixing sync messages

The new outlook for Mac is a complete mess. When a get a new e-mail with an attachment and try to opened I get a message that says: "Need redownload attachments from the server. Please try later". How can a fix that? Also all the e-mails sent…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-14T01:09:49.12+00:00
Jorge D. Guzman 0 Reputation points
commented 2026-09-14T23:23:29.72+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Manage access to Power BI report with edit rights to my team members who will also be updating and editing the same report?

Need help in managing access to Power BI report with team members who will be assisting in editing/updating the same report on Power BI desktop. One of my team members created a Power BI report and shared access to the report with editing permissions.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-05T18:02:43.51+00:00
Patel, Ami:(Exelon) 20 Reputation points
answered 2026-09-14T23:19:21.4166667+00:00
Glenda Piñero Muñoz 0 Reputation points
1 answer

Error message between user name and password logging into Hotmail

For the last 48+ hours, while trying to get into my Hotmail account, I get stuck on a page between user name and password. The page says: Face, fingerprint, PIN or security key Your device will open a security window. Follow the instructions there to…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T19:38:15.7733333+00:00
Private Name 0 Reputation points
commented 2026-09-14T23:17:31.0833333+00:00
EmilyS726 266.9K Reputation points Independent Advisor
1 answer

Azure Sponsorship GPU quota request for NCASv3_T4 fails with QuotaNotAvailableForResource

Details I am using a Microsoft Azure Sponsorship subscription and need access to one NVIDIA T4 GPU VM for a bounded AI compute validation workload. Target configuration: VM size: Standard_NC4as_T4_v3 VM family: Standard NCASv3_T4 Family Requested…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,672 questions
asked 2026-09-14T14:33:56.6833333+00:00
Maurice Witten 0 Reputation points
answered 2026-09-14T23:16:58.5366667+00:00
Divyesh Govaerdhanan 11,805 Reputation points MVP Volunteer Moderator
2 answers

auto payment denied as fraud by my bank

my microsoft office 365 auto payment was declined by my bank, I need to talk on phone to someone

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-14T22:38:38.8566667+00:00
JoAnne Williams 0 Reputation points
answered 2026-09-14T23:14:23.1333333+00:00
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2 answers

Obsolete account on my live account causing problems

I cannot log into my school site due to live.com having an obsolete email account associated with my name. How can I get this resolved? . It left me update email in billing and shipping info but not in my basic profile.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-11T22:36:52.7566667+00:00
Carrie Hogue 0 Reputation points
commented 2026-09-14T23:14:08.91+00:00
Jay1 Tran 615 Reputation points Independent Advisor
2 answers

Spoofed Emails

I am receiving emails from addresses with a letter or number off asking to receive payments by ACH and vice versa. I have had customers call me saying have received emails from "me" asking to be paid by ACH. I have changed passwords several…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T17:28:20.31+00:00
angel ready-contractors.com 0 Reputation points
commented 2026-09-14T23:12:14.0233333+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

I just want an answer for Microsoft rewards

when are you restocking Microsoft rewards I have been grinding since 2025 and it's been months and they still did not restocked it

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,339 questions
asked 2026-09-14T22:34:34.6033333+00:00
Doma 0 Reputation points
answered 2026-09-14T23:10:55.2666667+00:00
Jonathan Deives 81,355 Reputation points Independent Advisor
1 answer

Não solicitei cancelamento da conta Microsoft 365

Prezados, Fiz um comentário que não estava conseguindo acessar o Microsoft 365 e o aplicativos do Word, Excel e outros do grupo, e a Microsoft entendeu que eu estava cancelando minha assinatura e pedindo o reembolso. Assim, solicito desconsiderar e…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-14T22:31:22.7133333+00:00
Miguel Alcantara 0 Reputation points
edited an answer 2026-09-14T23:05:33.71+00:00
Jonathan Deives 81,355 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Credit card charged $6.30 2x a month but I have no active subscriptions, orders or transactions in my Microsoft account

I got charged $6.30 3x in November 2025 on my amex and have been charged 2x monthly since. I have no payments stored in my Microsoft account, no subscriptions, no orders, and no transactions, so I have no idea what this is for and can't investigate a…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T21:48:08.7933333+00:00
Krista 20 Reputation points
accepted 2026-09-14T23:02:57.2466667+00:00
Krista 20 Reputation points
2 answers

need help with memory and disk usage

ive recently started to reuse my 2 year old laptop again (acer aspire) and it is very slow and when i checked, my memory and disk usage was at 100% and ive tried some stuff however i do not understand laptop and computers and dont want to try anything…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-14T22:25:49.7266667+00:00
olivetree122 0 Reputation points
answered 2026-09-14T23:02:06.26+00:00
Ivan B 123.5K Reputation points Independent Advisor
1 answer

Azure $50 monthly credit

when I tried to active this credit ,I choose China and which is forbidden to use this credit but now I cannot find a way to reset and choose another country how should I reset the activation process ?

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,837 questions
asked 2026-09-11T08:58:53.28+00:00
Stephen Xu 0 Reputation points
answered 2026-09-14T22:53:20.57+00:00
Gidado Mukhtar Balangoggo 90 Reputation points
1 answer

Windows defender scans

As a side comment, on this website, the "ask a question" button is not available in the mobile site. Please pass that complaint on to the right department. My primary concern is that I feel like the daily Windows defender scans are excessive.…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-14T22:37:43.38+00:00
Everett Phoenix 0 Reputation points
answered 2026-09-14T22:46:54.48+00:00
CrazyKats 19,585 Reputation points Volunteer Moderator