1,887 questions with Outlook | MacOS | New Outlook for Mac | For business tags

Sort by: Updated
1 answer

Outlook not syncing on Mac desktop app or Android app

I have tried uninstalling and reinstalling both Mac desktop and my Android Outlook apps. Both are not syncing. Outlook web works fine, so I still have my emails, but there seems to be an issue with the native apps. I can also receive emails through the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T19:44:17.4966667+00:00
Jacob Butko 0 Reputation points
edited the question 2026-09-10T19:46:24.1533333+00:00
Jacob Butko 0 Reputation points
1 answer

Search results disappear one-by-one when clicking a message in New Outlook for Mac — how can this be escalated?

This is the same issue already reported in this thread from March 2023: https://learn.microsoft.com/en-us/answers/questions/4584290/outlook-messages-using-search-disappear-when-click — three years old now, with 40+ people confirming the same bug via…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T11:27:04.0333333+00:00
Ramesh Menon 0 Reputation points
answered 2026-09-10T13:33:35.6733333+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
1 answer

Korean Attachment Filenames Decomposed in Outlook for Mac — Fix Timeline Request

Hello, When I send attachments with Korean filenames using the Outlook for Mac app, recipients see the Korean characters separated into individual consonants and vowels. The issue persists even after I normalize the filenames to Unicode NFC before…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T06:24:44.28+00:00
edited an answer 2026-09-10T07:17:49.4866667+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
2 answers

PLEASE tell me how to turn off grammar checking in Outlook (Outlook for Mac)!

I was recently obliged to upgrade Outlook at work. Since then, it has taken to offering me advice I neither want nor need. I have managed to turn off the exasperating Show Text Predictions, but cannot find any way of stopping it underlining words and…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-08-06T21:39:24.0333333+00:00
Andrew 180 Reputation points
commented 2026-09-09T04:29:45.2533333+00:00
Đạt Phạm Thành 0 Reputation points
1 answer

Title: FIX: New Outlook for Mac Custom Work Week (Sunday) Empty / No Meetings Bug

The Problem: If you change your work week in New Outlook for Mac to a custom schedule (e.g., adding Sunday as a working day and removing Friday) on the Monthly Enterprise Channel (MEC), a critical grid-rendering bug can occur. Sunday appears in the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-08T12:38:34.2+00:00
AmitBarr-8770 0 Reputation points
answered 2026-09-08T12:39:13.19+00:00
AmitBarr-8770 0 Reputation points
1 answer

Cannot log into outlook on my ipad

The message I am getting is: (even after deleting the app and downloading it again, then rebooting the iPad) AADSTS50020: User account “[Moderator note: Personally Identifiable Information removed]@myfreshskin.com”from identity provider ‘live.com’ does…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-07T17:29:13.2633333+00:00
Dr. Josie Tenore 0 Reputation points
edited the question 2026-09-07T21:40:11.66+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

Sorry, something went wrong. Copilot is working on it.

When try to run "Auto rewrite" or any other options in the copilot menu in Outlook for MacBook, receive that error. It keeps happening from this morning and am currently running the Sept 01 release version of office.

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-04T11:46:12.1466667+00:00
Mahesh Sridharan 5 Reputation points
commented 2026-09-04T12:34:59.5533333+00:00
Mahesh Sridharan 5 Reputation points
1 answer

I need permissions to access resources for mail app eM Client

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-02T00:38:30.4266667+00:00
Adrian D 0 Reputation points
commented 2026-09-04T02:21:31.2066667+00:00
Jade Ng 15,310 Reputation points Microsoft External Staff Moderator
2 answers

outlook account deactivated on iMac

I have an outlook account from th company I work, but for some reason my outlook account has no dectivaatd an offline on my home iMac?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-02T23:19:57.94+00:00
David Roderick 0 Reputation points
edited an answer 2026-09-03T00:01:41.4266667+00:00
Dora-T 635 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I turn off the badge showing unread message count on the icon for Outlook in my MacOS dock?

The two places I looked: Outlook settings: only options under Notifications and Sounds are: Unread count: include only Focused inbox messages Unread count: include all unread messages There is no option to remove the badge. MacOS settings:…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-31T21:35:19.5633333+00:00
Christopher Keady 20 Reputation points
accepted 2026-09-02T14:17:24.27+00:00
Christopher Keady 20 Reputation points
2 answers

outlook will not open on Mac book pro

I am not able to open Outlook on my Mac book pro. I have a code 9hehw and it tells me to refresh the app but doesn't open every time I try

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-01T00:27:48.72+00:00
Carolyn Buck 0 Reputation points
edited an answer 2026-09-01T00:43:18.79+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
1 answer

Mac Outlook not receiving cal invites to inbox

My Outlook is not receiving calendar invites to my Inbox they are just appearing on my calendar -- on Outlook for Mac

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-30T22:47:43.4533333+00:00
Catherine Festa 0 Reputation points
commented 2026-08-31T17:52:42.7733333+00:00
Ivory 1,155 Reputation points Independent Advisor
4 answers

how to set up a signature with images in outlook on mac

Hello, I have noticed that my signatures are all out of proportion and if I try and set it up again I get this small width window to work in - this is new and is there a way to stop that happening? I have created signatures for clients and this is…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-26T04:56:49.32+00:00
G Ward 0 Reputation points
commented 2026-08-27T04:28:04.4066667+00:00
Darren Bruce 1,315 Reputation points Independent Advisor
1 answer

Outlook for iOS/iPadOS Sign-In Failure (Username Not Found / Authentication Loop) for Single User

We are requesting assistance with an Outlook Mobile sign-in issue affecting a single Microsoft 365 user. The user is unable to sign into the Outlook application on an iPad. During the sign-in process, Outlook enters an authentication loop several times…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-23T12:34:49.0733333+00:00
e78 support 0 Reputation points
commented 2026-08-27T02:47:42.7433333+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
8 answers

Outlook signature has changed spacing

My Mac updated last night and now my signature in outlook has spacing that was not previously there. When I go into the signature tabs to fix this, it appears as normal. How can I change this without changing it every time I create an email?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-02-22T21:32:11.6966667+00:00
Brandi Naquin 55 Reputation points
commented 2026-08-26T14:56:32.43+00:00
Hornblower409 14,600 Reputation points
1 answer

Has Microsoft added back the ability to turn off notifications for a shared inbox in Outlook for Mac?

I know there was a lot of discussion on this topic a couple years ago. I am disappointed that Microsoft still hasn't addressed this or put in a fix. Has anyone had any luck getting a response from Microsoft about this? It is soooo frustrating. I am in…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-25T20:17:30.95+00:00
Hannah Owen 0 Reputation points
commented 2026-08-26T03:32:32.72+00:00
Dora-T 635 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Outlook for Mac - turning off reading pane

All the answers to turn off the reading (preview) pane result in it being hidden - does this mean it is still active in the background i.e. when selecting an email does the hidden reading window thingy load the email including all the little javascript…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-25T14:01:46.67+00:00
Chris Allison 20 Reputation points
commented 2026-08-25T15:04:06.3766667+00:00
Helen Luu 2,785 Reputation points Independent Advisor
1 answer

"9hehw" ?11

I tried to log in to my business email in Outlook, but I am receiving this error message: Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-08-18T11:26:55.000Z DPTI: [Moderator note: Personally Identifiable…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-18T11:29:27.4866667+00:00
Ahmed youssef 0 Reputation points
edited a comment 2026-08-19T14:28:46.9066667+00:00
Roebe Ta 1,025 Reputation points Independent Advisor
2 answers

Why do scheduled events that repeat annually show up one month late on Outlook calendar?

When using Outlook and scheduling an event that repeats annually, for example, occurring on the 31st of January every year, I saw the events showing up the month after the one it's scheduled in. Example event I tried to schedule: Nothing on Jan 31,…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-12-31T00:49:02.61+00:00
Yunzi Shi 15 Reputation points
commented 2026-08-18T12:17:02.85+00:00
Anett Mikus 0 Reputation points
2 answers

Outlook 2024 for macOS can't connect to IMAP mail server, but 2021 will

I've been using the various versions of Outlook for macOS for a couple of decades now and have never had a situation where I could not connect to my ISP's mail server until I recently installed Office 2024 to my new MacBook Pro. With that said, I have…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-13T00:03:26.2733333+00:00
W. Lee 40 Reputation points
commented 2026-08-18T07:03:17.8666667+00:00
Darren Bruce 1,315 Reputation points Independent Advisor