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Help Needed: Unauthorized Azure Charges & Suspected Account Compromise

Hi everyone, I am reaching out for help regarding unrecognized charges on my Azure account. Without my knowledge or any direct use of Azure APIs, my $200 free credit was completely drained, and additional fees are now being charged directly to my credit…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-09-16T16:15:27.8966667+00:00
Victoria Park 0 Reputation points
answered 2026-09-16T16:15:46.3233333+00:00

AI answer

2 answers

Renewing student subscription

My GitHub student subscription ended, and so did my Azure subscription at the same time. but when i renewed my GitHub student subscription, my Azure subscription is still off

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,607 questions
asked 2026-09-16T16:13:39.41+00:00
Binyam Abegaz 0 Reputation points
answered 2026-09-16T17:25:31.2233333+00:00
Saksham Kumar 0 Reputation points Student Ambassador
2 answers

my samsung phone no longer has outlook icon

i have been able to access my email account on my android by clicking an icon via outlook. It disappeared. I reinstalled outlook and now it does not look th same nor does it have all my emails and subsequent files. Please help, Hermine

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-16T16:13:01.8433333+00:00
Hermi Niesz 0 Reputation points
commented 2026-09-16T17:33:09.63+00:00
John Jefferson Doyon 88,610 Reputation points Independent Advisor
2 answers

How do I retrieve my past certifications going back to 1990?

I have several Microsoft Certifications going back to 1990 - 2018 I need to validate with potential employer. How do I locate these being so old? I cannot seem to find anything on learn.

Community Center | Not monitored
asked 2026-09-16T16:11:15.8133333+00:00
DAVID COOK 0 Reputation points
answered 2026-09-16T18:01:03.65+00:00
Julian Sharp 43,861 Reputation points
2 answers

Windows 11 25H2 freezing

For some reason following the installation of the latest out of band updates, Windows 11 has been freeing forcing a power off reboot.Lenovo P15 gen 1, 32GG RAM, T1000 graphics

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-16T16:07:55.1633333+00:00
HARDCORE GAMES™ 355 Reputation points
commented 2026-09-19T18:01:34.0333333+00:00
HARDCORE GAMES™ 355 Reputation points
1 answer

I cannot get into my account as the email for verification doesn't arrive at my gmail address

I have been trying to reset the pin on my surface pro as I have forgotten it. To do that they need verification - even when i use my password. So I put in my email address - the one linked to the account which is a gmail address - and click send and…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T16:07:14.3766667+00:00
Jude Stratton 0 Reputation points
answered 2026-09-16T16:59:13.3133333+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor
1 answer

Help needed for Business + Copilot subscription licence assignment

I am having issues assigning my Copilot licence to my user profile. I have the M365 Business Standard + Copilot Business package. It is an absolute nightmare to navigate and I need help to reconfigure the licence assignment. I have gone through the help…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T16:06:12.3566667+00:00
Flick Caldwell 0 Reputation points
commented 2026-09-17T22:38:54.48+00:00
Hendrix 1,505 Reputation points Independent Advisor
0 answers

authenticator app

lost my phone. have a new one how on earth make the authenticator app to work?

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T16:05:29.2833333+00:00
SYLWIA 0 Reputation points
2 answers

OneDrive on IPhone

OneDrive on iPhone does not give complete list of files

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-09-16T16:01:51.4933333+00:00
Susan Lanka 0 Reputation points
commented 2026-09-17T13:45:12.4266667+00:00
BabybooHN 3,210 Reputation points Independent Advisor
2 answers

Microsoft started mandating the configuration of SPF, DKIM and DMARC

I saw this issue on the issue, which applies to me, on self help forum. Does it still apply? Is this why I'm not receiving some emails? Sep 4, 2025, 5:58 PM Hello, Starting May this year, Microsoft started mandating the configuration of SPF, DKIM and…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T16:00:42.6466667+00:00
Henry Waxman 0 Reputation points
commented 2026-09-17T20:03:26.47+00:00
EmilyS726 269.1K Reputation points Independent Advisor
2 answers

unable to view my transcript or certificate on my profile

unable to view my transcript or certificate on my profile, how do I find a dedicated support that can take a look at this issue

Community Center | Not monitored
asked 2026-09-16T15:56:42.94+00:00
Aliyu Abdulkareem 0 Reputation points
answered 2026-09-16T18:01:18.39+00:00
Julian Sharp 43,861 Reputation points
2 answers

how do i link teams and outlook calendars?

teams and outlook calendars are not synchronized XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX this reaches 50 characters?!?

Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars
asked 2026-09-16T15:52:46.5866667+00:00
iain case 0 Reputation points
commented 2026-09-22T10:54:51.69+00:00
tue neumann 0 Reputation points
1 answer

Trying to diagnose of crashing to see if it’s software or hardware

I’m looking for some help diagnosing a recurring issue with my PC. Below are the specifications and a summary of the problem and troubleshooting I’ve carried out so far. PC specifications: - CPU: AMD Ryzen 7 9800X3D - GPU: ASUS PRIME Radeon RX 9070 XT OC…

Windows for home | Windows 11 | Gaming
asked 2026-09-16T15:52:40.9333333+00:00
Hamish Irvine 0 Reputation points
commented 2026-09-18T12:25:13.2066667+00:00
David-M 126.8K Reputation points Independent Advisor
2 answers

Complaint Regarding Bluetooth Connectivity Issue in My Computer

Why is Bluetooth not showing on my Windows PC, and how can I fix the Code 45 “hardware device is not connected” error?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-16T15:51:08.7133333+00:00
Rudra Raghuwanshi 0 Reputation points
answered 2026-09-16T16:24:25.71+00:00
DaveM121 935.1K Reputation points Independent Advisor
1 answer

Problem signing into business email account (linked to my personal O365) due to Microsoft Authenticator Issue

I have an O365 account (which I have used to sign in for this Q&A) with a personal email. All works fine with the Microsoft Authenticator App. I am having issues with my business email account. In the Authenticator app it is called "Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T15:50:09.65+00:00
Katie O'Connor 0 Reputation points
commented 2026-09-18T16:10:35.5133333+00:00
Ivory 1,665 Reputation points Independent Advisor
2 answers

My account recover gets send in a loop.

So I have 2 outlook accounts. Both of these accounts got the "You need to log into your hotmail account." notif at the same time. Now both of my accounts are blocked and I need to fill in a code that gets send to the other account. This…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T15:46:37.14+00:00
Tibor O 0 Reputation points
answered 2026-09-16T17:13:37.2433333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

developer support

Microsoft is charging my account $29 for developer support. I am on basic support

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,014 questions
asked 2026-09-16T15:45:23.7066667+00:00
Michael Kayhan 0 Reputation points
answered 2026-09-17T01:41:11.46+00:00
SHOUMIK CHAKRAVARTY 910 Reputation points
2 answers One of the answers was accepted by the question author.

Classic Outlook deletes emails from Inbox after a week or so

I know this problem has been posted before, but I have checked all recommended fixes with no luck. This is really bad as I get a LOT of work email and cannot afford to have some missing when I need it. The emails are not permanently deleted -- they are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-16T15:45:14.2333333+00:00
Henry 20 Reputation points
commented 2026-09-16T20:37:33.4366667+00:00
Chris-D 1,595 Reputation points Independent Advisor
7 answers One of the answers was accepted by the question author.

File History stopped working after a recent update

And now I can't get it to work. I've done all the things suggested, including creating a new directory on several drives and deleting the File History configuration on my computer. File History will let me select the new location, turn the application…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-16T15:44:35.91+00:00
Carolyn Kay 45 Reputation points
commented 2026-09-28T17:55:24.3866667+00:00
Carolyn Kay 45 Reputation points
1 answer

Trusted Signing org identity validation stuck — verification email never delivered

Our Trusted Signing organization identity validation will not complete. We've submitted it three times over about a month and it never verifies. I think The problem: the identity-validation confirmation email is never delivered to our organization…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,323 questions
asked 2026-09-16T15:36:44.83+00:00
Bryan Ferre 0 Reputation points
edited an answer 2026-09-17T02:45:36.31+00:00
SHOUMIK CHAKRAVARTY 910 Reputation points