Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
1 answer
One of the answers was accepted by the question author.
Cannot create billing support case for disputed sponsorship invoice, refund flow returns "not eligible" with no path to a human
I need to dispute an unexpectedly large Azure invoice but cannot reach billing support through any channel. Situation: Azure Sponsorship subscription (startup grant), converted to pay-as-you-go billing Invoice E0101094T0 for €15,382.52, billing cycle…
Cost Management
asked 2026-08-28T12:04:55.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Ghaith Almasri
60
Reputation points
accepted 2026-09-04T06:13:35.6133333+00:00
Ghaith Almasri
60
Reputation points
0 answers
Azure for Students verification fails with "You do not have access" — school not found in lookup (Pakistan)
I am a verified GitHub Student Developer Pack member and cannot activate Azure for Students. Academic verification fails every time. Details: SessionID: 8bee3197-1ca2-4478-9687-25b5f6e85463 TimeStampUTC: 9/3/2026 10:22:43 AM Microsoft account:…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-09-03T10:34:24.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muhammad Bilal Faisal
0
Reputation points
commented 2026-09-03T20:01:07.08+00:00
Muhammad Bilal Faisal
0
Reputation points
2 answers
Azure subscription was suddenly disabled.
No reason seems available, just says disabled. Assuming it is a billing issue, but no path to resolve and MS support has not responded. Production sites are down, looking for a solution. Any ideas.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-25T19:33:02.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Scott E. Schroyer
0
Reputation points
commented 2026-09-03T14:19:09.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator
1 answer
contact commercial billing team
How can i contact commercial billing team for queries
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-31T16:13:56.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lavanya Ramaraj
0
Reputation points
commented 2026-09-03T13:22:58.39+00:00
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to get itermized monthly billing report
In our credit card monthly statement, we see one monthly charge from Microsoft. How can we get itermized bill report that provides more details billing info for following services? Host Web app in Azure, Using Microsoft Team Using Micorosft One…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-31T02:33:36.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYY%3C/text%3E%3C/svg%3E)
Yifang Yang
80
Reputation points
accepted 2026-09-03T13:13:08.97+00:00
Yifang Yang
80
Reputation points
1 answer
VM keeps running (and billing) after closing the AVD browser tab — how do I stop it or avoid manual start/stop?
please tell me that if i logged in! i started my vm! its running! now i just closed the client desktop window, i didnt shut the vm, is it still chargeable! and is there any way that i do not have again and again start the vm, i just want to see that…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-09-03T10:02:58.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 4%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bhagwan Singh Khichar
0
Reputation points
answered 2026-09-03T11:47:22.9466667+00:00
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to sign in to Azure with my personal 365 account with MFA issue unable to be resolved by Business data protection team
I have an azure tenant links to my 365 personal account. From this year, I am unable to sign in to Azure due to MFA issue. Account affected: (personal admin) Issue: The sign-in page asks me to verify using Microsoft Authenticator. The available options…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
Reuqest for Invoice and Subscription Details
I am writing to request the payment history for my subscription. Currently, I am unable to view my order history or subscription details in my Microsoft account dashboard. to verify my transactions, please send me the official invoices and relevant…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-27T02:13:12.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 12%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
GO We
0
Reputation points
commented 2026-09-02T13:21:15.7833333+00:00
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator
0 answers
Support Request for Past Microsoft Account Orders: Credit Card Refund Inquiry and Rewards Point Transaction Issue
Subject: Refund Inquiry & Order History Support – Xbox / Microsoft Account Hello, I am reaching out to request assistance with two orders listed in my Microsoft and Xbox account order history: Order #1345750210 (January 27, 2024) Item: Kitch -…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-09-02T04:38:15.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 52%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kevin Cleland
0
Reputation points
edited the question 2026-09-02T04:40:06.6066667+00:00
Kevin Cleland
0
Reputation points
2 answers
Azure Sponsorship subscription converted to Pay-As-You-Go despite opting out. How can we return to Sponsorship?
UPDATE: Resolved — the cause was an expired annual nonprofit Azure grant, not the tier upgrade opt-out. See my answer below. Hello, We are a nonprofit organization using Azure Sponsorship. When Microsoft introduced the option regarding the automatic…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-27T07:59:54.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carsten
5
Reputation points
recommended 2026-09-01T21:36:02.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,015
Reputation points
Volunteer Moderator
1 answer
CostInBillingCurrency in CSV Does Not Match Portal Cost After Azure Credits Applied - Cost Management
We exported our Azure Cost Management data for a single month (April'26) for a subscription to a CSV file. When we sum the CostInBillingCurrency column in the CSV, we get a number that very much higher than that of cost on Azure Portal page. (20 times…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-31T20:26:44.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shriya Racharla
0
Reputation points
answered 2026-09-01T17:19:28.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mohammad Wasi Haider
165
Reputation points
1 answer
Azure Subscription limits , Usage & Quotas
Hello , Can anyone help me with KQL to fetch the Azure Subscription limits - Usage & Quotas values for Networking Components. QuotaResources option in KQL doesn't provide Networking usage & quota , it only gives the output of Compute, Machine…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-04-09T07:59:37.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 23%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vishal Shete
0
Reputation points
answered 2026-08-31T12:01:39.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 94%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bruno Castro
0
Reputation points
2 answers
AI loop blocking support ticket creation for multi-payment/chargeback refund. Any workaround?
Hi everyone, I am trying to submit a refund request for an Azure transaction, but I’ve hit a wall with Microsoft's new AI support system and am completely stuck in a loop. When I select the specific transaction, the system displays a message saying I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-18T22:43:04.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nhat Ho
0
Reputation points
commented 2026-08-29T17:21:53.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
2 answers
Disabled Subscription
My Visual Studio Enterprise Subscription has been disabled several months ago. I was told that it's because I consumed all my credits. However, I never exceeded or even came close to it since I became an MVP in 2017. I was just renewed as an MVP for…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-07-30T04:19:01.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 86%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haniel Croitoru
0
Reputation points
commented 2026-08-29T17:21:33.68+00:00
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
2 answers
Request to Disable Azure Subscription and Stop Billing
I am writing to request the immediate disabling of my Azure subscription. I created the subscription using my company email ID, but due to company security policies, I am unable to log in either on my company system or my personal laptop. The company…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-02T08:24:12.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Harish Kumar Macherla
0
Reputation points
commented 2026-08-29T17:21:30.73+00:00
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
2 answers
Issue on credit amount applying to cost
My Azure Free Account included a US$200 promotional credit valid until August 5, 2026. I upgraded the subscription to Pay-As-You-Go on August 6, 2026. However, the billing page currently shows approximately US$36.29 for July and additional charges for…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-06T11:47:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJU%3C/text%3E%3C/svg%3E)
Janaka Udayanga Perera
0
Reputation points
commented 2026-08-29T17:21:28.09+00:00
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
2 answers
wrong info for visa card entered for azure free servoces is entered how to correct or edit it
I attempted to create an Azure Free Account, but the registration failed because I received the message “You are not eligible for an Azure Free Account.” I also accidentally entered incorrect information for my Visa card. No Azure subscription was…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-07T08:11:35.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mushtaq Mirza
0
Reputation points
commented 2026-08-29T17:21:25.81+00:00
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
2 answers
Azure for Students credits not being used for Foundry
I deployed an instance of GPT 5.6 Luna through Foundry, which is marked as a 'Direct from Azure' product, meaning it should qualify for credits, however instead of the $100 Azure for Students credit being used, my credit card is being charged. I cannot…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-09T14:44:17.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 74%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mar
0
Reputation points
commented 2026-08-29T17:21:23.32+00:00
Bharath Y P
10,530
Reputation points Microsoft External Staff
Moderator
1 answer
Formal escalation request - Azure billing case 2608240040007685
I am requesting escalation of Azure billing support request 2608240040007685 to a billing duty manager, and payment of the USD 147.49 that remains in dispute. Background: An Azure SQL database was unintentionally recreated by tooling on my own machine,…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-28T19:45:24.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-08-29T10:51:53.31+00:00
Anonymous
2 answers
Billing Questions - Azure Development Support Plan
Hi team, We have an Azure Subscription Developer Support subscription, which we recently cancelled. We'd like to double-confirm with Microsoft that the service is fully cancelled and that no further invoices will be generated. I haven't been able to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,964 questions
asked 2026-08-19T09:45:53.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 51%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mohamed Faris (IT Admin)
0
Reputation points
commented 2026-08-29T07:46:36.14+00:00
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator