A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing identity validation stuck in Pending for 4 weeks — email verification link returns "The request is blocked
Azure Artifact Signing identity validation stuck in Pending for 4 weeks — email verification link returns "The request is blocked" I am trying to complete identity validation for Azure Artifact Signing, but the validation has now remained in…
Artifact Signing
Artifact signing: identity validation takes very long
Hello community and Microsoft Support team, I have submitted an Identity Validation request for Azure Trusted Signing which has now been stuck in the "In Progress" status for more than 7 business days. I have verified the following…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing: Identity validation failed — Unable to determine cause of failure
Problem description I am experiencing an issue with identity validation in the Artifact Signing service. The validation process initiated on September 4, 2026, is marked as 'Failed' in the portal, but no error code or descriptive message is provided. I…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing organization validation closed after third appeal — eligibility and reapplication path?
Hello, We submitted an Organization / Public identity validation for a UK private limited company. After the third documentation appeal, the Azure portal changed the request to Failed and displayed: We've reviewed your appeal for verification. Based on…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Spanish sole proprietor (autónomo) eligibility for Public Trust Organization/DBA identity validation
I am an individual software developer resident in Spain, planning to use Azure Artifact Signing for a Windows desktop application. The documentation states that Public Trust individual developer validation is limited to the United States and Canada,…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Identity Validation Stuck Waiting for Email Verification
I submitted an identity validation (3a5cebb4-2a4a-4c88-9079-8f5013ca290a). I received an email and completed email verification process. It's been over a week and the identity validation is still "In Progress" with the an alert that says…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization validation: Action Required, but verification link already used
I am completing public organization identity validation for Azure Artifact Signing. The Identity validations list shows "Action Required", but the request details pane shows "In Progress" and still includes a "Please complete…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing Identity Validation Failed - No Reason Provided
I am using Artifact Signing Identity Validation. I received requests for additional documents and provided them. On my last submission I received this notice that it failed: We've reviewed your appeal for verification. Based on the information you have…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing identity validation stuck "In Progress" for 12 days
Hi, I have an Azure Artifact Signing organization identity validation request that has remained in "In Progress" for 12 days. I have completed the required email verification and have not received any "Action Required" status or…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Will organization identity validation accept a sole proprietorship's registered DBA in the O field?
I am a US sole proprietor preparing to sign Windows audio software. I have a registered fictitious business name (DBA) filed with my county, and I trade publicly under that name, not under my personal legal name. Your documentation states that CN…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing: Issue Recreating Certificate Profile After Deletion — Name Reuse and Propagation Delays
Problem description I am experiencing difficulties recreating a certificate profile in Azure Artifact Signing (Trusted Signing - Preview) after deleting an existing profile with the same name. The creation attempts fail with an error, and it appears that…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization validation failed; it is requesting documents without an upload option
My problem is identical to this post: https://learn.microsoft.com/en-us/answers/questions/5970107/artifact-signing-organization-validation-failed-re I have a registered business in the United States (with the necessary documentation available) and…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AU10TIX cannot create Verified ID during Artifact Signing organization identity validation
I am completing organization identity validation for Azure Artifact Signing in Canada. After capturing my driver’s licence and completing facial capture, AU10TIX displays: “Sorry, you do not meet requirements to create a Verified ID at this time.” The…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing identity validation failed but no document upload field is available
My organization identity validation for Azure Artifact Signing failed and Microsoft requested additional official business documents issued within the last 12 months. However, when I open the identity validation in the Azure portal, no document upload…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization identity validation failed - no document upload option
Artifact Signing organization identity validation failed and requests additional documents issued within the past 12 months. However, the failed validation in the Azure portal provides no option to upload those documents. We have a paid Azure…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Signtool.exe has stopped working.
When I try to sign an exe file using signtool.exe, a Microsoft login screen appears. When I enter my email address I get the following: "Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing Identity Verifier role is effective, but Identity validations shows “Unable to fetch data”
I am setting up Azure Artifact Signing organisation identity validation. The Identity validations page keeps the “New identity” button disabled and displays: “Please ensure you have the ‘Artifact Signing Identity Verifier’ role assigned.” “Unable to…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization validation still In Progress after requested documents were uploaded
Escapement Tools is completing Microsoft Artifact Signing organization identity validation for a production software release. Timeline: August 20, 2026: We received the initial Action Required email. August 21, 2026: Microsoft requested two additional…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing organization validation stuck after successful email verification
Title: Azure Artifact Signing organization validation stuck after successful email verification I have an Azure Artifact Signing Public Organization identity validation for Focus At Will Labs Inc. The validation has remained “In Progress” for six…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Is Japan currently supported for Artifact Signing Public Trust organization identity validation?
We are evaluating Azure Artifact Signing (formerly Trusted Signing) to sign a Windows desktop application. Our company is registered in Japan and was incorporated more than three years ago. We would use the Public Trust certificate profile with…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)