AU10TIX cannot create Verified ID during Artifact Signing organization identity validation

Leandro Carvalho 0 Reputation points
2026-08-31T15:40:38.6966667+00:00

I am completing organization identity validation for Azure Artifact Signing in Canada. After capturing my driver’s licence and completing facial capture, AU10TIX displays: “Sorry, you do not meet requirements to create a Verified ID at this time.”

The failure occurs before I can add or present a Verified ID through Microsoft Authenticator. I contacted AU10TIX support, and they directed me to Microsoft Entra/Verified ID support.

Please investigate or route this case to the team responsible for Verified ID issuance in the Artifact Signing onboarding flow.

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Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)


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