Using the New Outlook for Mac for personal email and calendar
my hotmail account was compromised and I cant receive emails now
My Hotmail account was compromised and used to send unauthorized emails. I immediately changed my password. I can sign in and see my old mail, and I can send mail, but I cannot receive any new mail. Incoming test messages don't bounce; they simply never…
Outlook | MacOS | New Outlook for Mac | For home
windows activation
I recently bought a gaming pc from rent a center and its saying I need to activate windows. when i try to do it, it tells me no activation key is found on my machine but I'm using windows 11 now its saying I need to purchase a copy of windows to get a…
Windows for home | Windows 11 | Licensing and activation
Charged twice
I purchased the Minecraft game on 9 August 2926; however, it was charged $46.90 twice for the same game.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Four Charges from Microsoft on multiple cards
I have several charges by Microsoft on two different accounts. The first charge was on 5/27/2026 for the amount of $129.99 on my Credit One card, referenced #[Moderator note: Personally Identifiable Information removed] from MICROSOFT*STORE…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Live agent please
Live agent please. I wish to speak to a live agent. I have been trying to deal with microsoft 365 problem since mid-June & just keep getting sent in an endless round of pages like this. I have a Microsoft 365 subscription -- I am a customer -- and I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to fix Event 10120 and 10116 Critical Events on Windows 11
Hello, I was reviewing the event logs of my laptop, and I noticed that I had multiple Critical Event error logs for "ID 10120 DriverFrameworks-UserMode" in the list. On Saturday, 9/12 alone I had EIGHT 10120 Critical Events, most within…
Windows for home | Windows 11 | Performance and system failures
Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization
Title: Windows 11 says “Some of these settings are managed by your organization” even though my PC isn't connected to an organization Question: Hi, I'm using Windows 11 Pro Education on my personal laptop. In Settings → Personalization → Lock screen, I…
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
Surface model 2036 boot
Surface model 2036 will not boot from Microsoft screen logo. Followed recommended repair procedures. Geek squad no help. Next step? Thanks
Surface | Surface Laptop | Performance and maintenance
Unable to use my microsoft 365 subscription. Have been trying to get assistance since mid-June.
Please connect me to a live agent. I have microsoft subscription & unable to use since mid-June. This is my 4th attempt to get usable help.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to fix when it says no device found for output or input
i have no sound and when I troubleshoot the issue it says my laptop has no device for output or input so I also have no mic
Windows for home | Windows 11 | Devices and drivers
how do i move documents from one drive to local drive
how do i move documents from one drive to local drive
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
deleted email
It seems my secondary email was hacked, and it hasn't even been 30 days. I would appreciate your help
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How do I prevent my Documents shortcut from defaulting to OneDrive?
I would like to save and retrieve documents from my lapto Document folder but it is defaulting to my Document folder on OneDrive. Here is the Shortcut I created "C:\Users\jsgri\Documents\Documents on laptop.lnk" Here is where it's taking…
Windows for home | Other | Files, folders, and storage
autosave did not keep my corrections on my document
I worked for hours adding and changing on my2 saved documents and auto save did not keep any of my work.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
My sons Microsoft Account was Hacked: Email was changed, but phone number is still connected, but everything else has been changed, how to recover account?
Good day; Yesterday my son got a notification from Microsoft stating some email address was added to his account: PII ******@arrcbulges.com and when he tried to log in, his email address was changed to that and his password has been reset except his…
Windows for home | Windows 11 | Accounts, profiles, and login
Not receiving emails. Please HELP!!!!!!!
I'm not currently receiving all my emails. For the past 2 weeks, there have been portions of the day when I don't receive emails, which is highly uncommon. Then, after 24-48 hours, I'll check my inbox, and I'll have days' worth of emails that did not…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
How to acsess microsoft store on school computer
I can,t acsess roblox on school computer if anybody is an administrator for HISD can you please allow me to acsess it.
Windows for home | Windows 10 | Microsoft Store
Block account
Hello Microsoft Support Team, I am trying to register as an individual developer for the Microsoft Edge Add-ons program, but my request was instantly blocked by the automated trust verification system. Because the enrollment is blocked, no Partner Center…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
how do i get my favorites list back which has my sites i go to. and all my log in info is gone and not saving
new page removed my favorites list with the necessary sites i need. all my log in information is missing and not saving. do NOT like this new page at all. info only shows up on old page. and how do i go back to the old page?
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
Need to change backup email
I'm trying to login Outlook. My backup Gmail address is no longer valid. How can I change backup email?
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com