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cuando se refleja mi pago

ya pague el plan personal por un mes, pero no puedo iniciar sesión me sigue pidiendo que vuelva a pagar

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T21:15:10.5866667+00:00
Isabel Chavez 0 Reputation points
answered 2026-09-10T21:51:48.3933333+00:00
Jonathan Deives 81,190 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

No where to put a phone number??

I had just gotten a phone and I cannot figure how to even put my phone number in or at least my information on my Microsoft account, I am very confused and don't know if I am able to put one. What I am trying to say is that I can't link my phone number…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,316 questions
asked 2026-09-10T01:54:50.8166667+00:00
Dr Sloppy 60 Reputation points
accepted 2026-09-10T21:51:22.7666667+00:00
Dr Sloppy 60 Reputation points
2 answers

How to view all the pages of a Tiff document with Windows 11

With Windows 10 I could see all the pages of my Tiff document, but I had to upgrade to Windows 11 and I can only see the first page of my document. How can I view all the pages of my Tiff document? Thank you!

Microsoft 365 and Office | Other
asked 2025-12-12T01:14:28.2466667+00:00
Edwin Marino 5 Reputation points
edited a comment 2026-09-10T21:48:41.42+00:00
hickory redwood 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to switch things from getting stored in cloud to laptop's storage

I got this laptop that is 1 Tera for me to be able to store things freely, yet the laptop is storing things on the cloud and telling me that cloud storage is full. How do I stop things from getting stored on the cloud?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-06T13:44:32.6333333+00:00
Nardin Bassem 20 Reputation points
accepted 2026-09-10T21:34:46.53+00:00
Nardin Bassem 20 Reputation points
1 answer

I need to identify who my global administrator is for my business

“I have two Microsoft accounts, but both appear to be personal accounts. I cannot identify the work account or Global Administrator for VRT, LLC. Please locate our business tenant and help me recover administrator access.” I have a Tenant ID

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T18:45:37.1833333+00:00
Rick Lee 0 Reputation points
commented 2026-09-10T21:33:21.5866667+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
1 answer

Subscription problem - says i am not old enough, even though i am not a minor

I want to subscribe for monthly Microsoft 365 plan, and it kept showing me a site that i am not old enough to make this purchase. I am not a minor and have my year of birth updated.

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-09T15:11:56.8366667+00:00
Marianna Kyšová 0 Reputation points
commented 2026-09-10T21:32:10.6666667+00:00
Kai-L 19,060 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Print

I am trying to print from my Laptop. I used to be able to. I can print from my iPhone and iPad but not HP Laptop

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-10T20:53:50.7566667+00:00
Jackie C 0 Reputation points
answered 2026-09-10T21:27:16.49+00:00
Ferdinand Nanalig 32,840 Reputation points Independent Advisor
1 answer

Skype Credit Reactivation / Obstructive support options / Legal Action?

Hi all, I have successfully logged into Skype and attempted to reactivate my credit balance. I get an error that it's not possible as my billing address is not updated. I then get an error trying to add my billing address. Can someone advise how I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T20:50:46.3366667+00:00
JD 0 Reputation points
answered 2026-09-10T21:23:36.8066667+00:00
EmilyS726 265.7K Reputation points Independent Advisor
2 answers

how to reconcile having two accounts

I appear to have two accounts and duplicated subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-10T20:35:17.79+00:00
Mary Johnson 0 Reputation points
answered 2026-09-10T21:15:55.6066667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
2 answers

Fradulent outlook account created

a fraudulent outlook account was created to hack my personal amazon account.

Outlook | Web | Outlook.com | Email
asked 2026-09-10T20:27:51.2833333+00:00
Divine Chow 0 Reputation points
answered 2026-09-10T21:14:07.7366667+00:00
Kayece Jan Mae Amizola 16,675 Reputation points Independent Advisor
1 answer

Update Payment Information - Card Declined

Receiving emails requesting "verify payment information". I have updated it but I keep receiving the email. Possibly multiple Microsoft accounts are crossing, due to previous administrator. I cannot get ahold of anyone to assist me with this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T20:14:56.99+00:00
Franklin Township 0 Reputation points
edited an answer 2026-09-10T21:09:00.41+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Microsoft account i prevously used to own compromised, and now shows not recognized.

I recently got targeted by a malicious app which logged me out and changed emails for almost all my personal accounts. Which includes the microsoft account i previously used to own. The account contained items purchased with real money. I still have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T07:12:38.4466667+00:00
Sudusa 0 Reputation points
commented 2026-09-10T21:05:34.1033333+00:00
Sudusa 0 Reputation points
3 answers

I'm being billed for months for something I didn't order!

Hi, I just noticed that I am being charged for a Microsoft product on my credit card. I also discovered that I have been charged for this for many months ($9.99/month for almost a year). I did not order this and I have no idea what it is for. I have…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-10T20:28:46.97+00:00
answered 2026-09-10T21:03:30.7766667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
2 answers

Recovery of a 10+ years old e-mail

So I have a really old e-mail that was made 10/10+ years ago, I remember the email but I can't remember my password nor do I remember details that I put when I made it, I was a kid back then I didn't put my real birth date etc. When I try to recover it,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T20:13:54.5333333+00:00
Aleksa Radivojević 0 Reputation points
answered 2026-09-10T21:00:00.2066667+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
6 answers

the SMB / network‑sharing issue

every time i update to a newer version of Windows 25H2 i loss connection to my other computers on the network. I have to uninstall the update and run 24H2. This has been going on since October 2025. HELP

Windows for home | Windows 11 | Windows update
asked 2026-09-08T20:28:10.9266667+00:00
MarkMac51 0 Reputation points
commented 2026-09-10T20:59:47.8166667+00:00
Ivan B 123.1K Reputation points Independent Advisor
1 answer

experiencing a serious issue with my personal Outlook.com account. My account appears to have been compromised, and malicious draft emails are being created continuously, sometimes almost every second.

I am experiencing a serious issue with my personal Outlook.com account. My account appears to have been compromised, and malicious draft emails are being created continuously, sometimes almost every second. The issue is visible directly in Outlook on the…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T12:12:17.04+00:00
glenn vanneste 0 Reputation points
answered 2026-09-10T20:59:23.1333333+00:00
Haytham-C 5,290 Reputation points Microsoft External Staff Moderator
1 answer

Your SERVICE of my Computer

I am a lower income, disabled, senior, former college graduate, and my present computer was a gift from my now deceased veteran brother. It used to be considered Bad Form, i.e.; disrespectful, impertenent, unethical to: a) create obsolesance like you…

Windows for home | Previous Windows versions | Windows update
asked 2026-09-10T13:36:44.1066667+00:00
Vicky Everest 0 Reputation points
edited an answer 2026-09-10T20:59:09.3+00:00
Craig Long 18,545 Reputation points
1 answer

Users have issues with sending Thai language contracts in word Document

This is a known limitation; it is related to the docx file not being properly encoded with UTF-8 or the correct Thai character encoding. It could also be related to some fonts used that are not fully compatible with Thai characters.   But because PDF…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-10T07:21:47+00:00
Bandyopadhyay Soma 0 Reputation points
commented 2026-09-10T20:55:53.0866667+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
1 answer

Multiple accounts

I believe that i have multiple accounts under different emails. How do I consolidate this so that I have one account with the proper version of Microsoft subscriptions

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-10T20:15:52.4066667+00:00
Peter Jekill 0 Reputation points
answered 2026-09-10T20:53:09.1733333+00:00
John Jefferson Doyon 87,160 Reputation points Independent Advisor
3 answers

Talk or chat with agent

Windows defender security has disabled your computer. Please don’t access this system……,

Windows for home | Other | Security and privacy
asked 2026-09-10T20:07:57.5133333+00:00
Dave Thesing 0 Reputation points
answered 2026-09-10T20:42:33.2566667+00:00
EmilyS726 265.7K Reputation points Independent Advisor