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3 answers

Can't connect to school wifi

Today I bring my laptop to my college, my phone connected to the college Wifi automatically as I turn on the automatic connection on my phone and I got out my laptop, tried to connect to the college Wifi but it shows "Unable to connect to this…

Windows for home | Other | Internet and connectivity
asked 2026-09-11T11:37:59.04+00:00
Hong Ching Constance Chan 0 Reputation points
answered 2026-09-11T12:15:04.2266667+00:00
DaveM121 929.7K Reputation points Independent Advisor
2 answers

one drive not connecting

signing in goes round and round open folder and the other icons at bottom view online and recycle bin all gray

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-11T11:12:07.3433333+00:00
Gordon Carey 0 Reputation points
answered 2026-09-11T12:13:19.34+00:00
Jhun Buala 5,545 Reputation points Independent Advisor
1 answer

Windows 11 - File Explorer - Problems with Naming/Renaming Folders

To the Esteemed Engineers of Microsoft, Permit me to extend my warmest congratulations on the invention of a File Explorer so temperamental, so whimsical, so utterly possessed by the spirit of mischief, that it has turned the simple act of naming a…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-09-05T17:27:21.4+00:00
edited a comment 2026-09-11T12:11:51.7466667+00:00
Lucy S 0 Reputation points
2 answers

What do I need to do to get RealTec audio to accept bluetooth speakers

Since the last Windows update on 8/30/26, i have not been able to get the Realtec to accept the connected bluetooth speaker (Shotz open ear). From the bluetooth install (connect/pairing) the software shows that the Shotz speakers are there, but when you…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-04T19:25:36.4133333+00:00
Ken BERCAW 0 Reputation points
commented 2026-09-11T12:11:39.1533333+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
2 answers

"Sign‑in error: account doesn’t exist" my xbox account hacked and I can not sign in

Hello, when my son tries to log in to his xbox account, it brings a nonrecognised account name and asks for its password thus he can not log in. We can not pass this screen in any other ways. yesterday he said he received a code from microsoft team to…

Windows for home | Windows 11 | Gaming
asked 2026-09-09T13:08:11.4533333+00:00
Sencer Öznam 0 Reputation points
commented 2026-09-11T12:11:12.1066667+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
2 answers

teams email notifications

How do I turn off the emails that I get every time someone posts on Teams

Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
asked 2026-09-11T11:18:52.4233333+00:00
Cheryl K. Mosher 0 Reputation points
answered 2026-09-11T12:08:54.11+00:00
Jhun Buala 5,545 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

MS Teams Unmutes itself

This was an Isolated incident that I am unable to replicate but during class, I'm sure my teams were muted, I also muted my mic using MSI laptop's Fn+F5 which mutes the mic for the whole laptop, but after I joined a discord call and unmuted using Fn+F5…

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
asked 2026-09-11T09:20:15.29+00:00
Anon 20 Reputation points
edited an answer 2026-09-11T12:07:39.0966667+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
2 answers

Copilot images missing

My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?

Microsoft Copilot | Windows Copilot | App
asked 2026-07-07T12:00:49.7566667+00:00
Arlington Remodeling Group 0 Reputation points
commented 2026-09-11T12:06:48.2933333+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
1 answer

How can I access my Subscription tab in my account?

When I click on 'subscriptions' this is the prompt I get: Something went wrong on our end. Give it a few minutes, then try again. TraceID: [moderator's note: PII removed]. Clicking on Refresh hasn't worked and this has been this way since Sept 7th. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T06:41:16.9933333+00:00
CharM 0 Reputation points
edited the question 2026-09-11T12:06:11.96+00:00
Duane Hookom 26,935 Reputation points Volunteer Moderator
3 answers

Best Practices for Moving Azure Function App Environment Variables to Key Vault

Context We have an existing Azure Function App running on Python 3.11.4. Our goal is to move sensitive data (like API keys and connection strings) out of the local app settings and into an Azure Key Vault. Currently, our environment variables include a…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,531 questions
asked 2026-09-04T07:27:27.25+00:00
Vishal Bhalabar 0 Reputation points
edited an answer 2026-09-11T12:04:33.94+00:00
Tejaswini Billakurthi 275 Reputation points Microsoft External Staff Moderator
2 answers

COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS

Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T20:28:09.77+00:00
Alice Phillips 5 Reputation points
commented 2026-09-11T12:03:29.1666667+00:00
Vikki-T 10,185 Reputation points Microsoft External Staff Moderator
2 answers

I want to fix BitLocker recovery issues after a BIOS update !!

Hi team May I know if anyone here has experienced BitLocker dropping into recovery mode after a BIOS or firmware update, especially when PCR 7 measurements change? I’m trying to figure out how to properly suspend BitLocker, update the PCR 7 baseline, and…

Windows for business | Windows 365 Business
asked 2026-09-11T11:09:09.58+00:00
Siti Hidayat 0 Reputation points
answered 2026-09-11T11:59:11.01+00:00
Domic Vo 32,305 Reputation points Independent Advisor
2 answers

How to reset child's password for Windows login

I would like my daughter to use my laptop for homework. Unfortunately, we have forgotten her password. Changing the password is proving to be a challenge. How can we move forward?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-08T14:25:21.19+00:00
Dakarayi Matanga 0 Reputation points
commented 2026-09-11T11:58:45.8133333+00:00
Dakarayi Matanga 0 Reputation points
1 answer

Refund subscription

I would like to request a refund for the payment that went out of my account today. I thought I’d canceled it previously on the iPad i had before

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-11T11:22:41.26+00:00
Mo Gibb 0 Reputation points
answered 2026-09-11T11:57:29.2533333+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

Azure for Students subscription not provisioned — AADSTS16000 prevents Azure Support access

Error: AADSTS16000 Tenant: Microsoft Services Client/application: Microsoft_Azure_SupportPortalExtension Client ID: e6694c91-1590-4e35-9bb7-b865c638b9c1 Trace ID: b8345f0a-6c11-4c2f-867b-1d3f1eee9100 Correlation ID:…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

132 questions
asked 2026-09-09T04:47:09.0166667+00:00
panimalar M 0 Reputation points
commented 2026-09-11T11:56:05.94+00:00
Ganesh Gurram 7,405 Reputation points Microsoft External Staff Moderator
1 answer

New word document will not allow me to type in it

I had a microsoft upgrade on my Big Sur Apple computer and now when I go to open a new word document it will not allow me to type in the document. the yellow space bar has a small x in the top left hand corner. If i click on that the yellow pace…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T06:34:24.56+00:00
Trudi Verrall 0 Reputation points
commented 2026-09-11T11:52:51.2166667+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

Unable to schedule GitHub Copilot GH-300 exam – payment appears successful but appointment is never created

Hi, I am trying to schedule the GitHub Copilot certification exam (GH-300) through Pearson VUE, but I am unable to complete the booking. I have tried several times, and the same thing happens every time: I select the GH-300 exam and proceed to…

Community Center | Not monitored
asked 2026-09-11T10:52:53.5366667+00:00
Alexandre Reis 0 Reputation points
answered 2026-09-11T11:51:35.82+00:00
Julian Sharp 42,946 Reputation points
3 answers

Chat is block it says to contact owner

chat is blocked it said contact microsoft. i can't ask question or open it up you need to be contacted to fix it

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-09-10T00:03:18.15+00:00
stan serbanica 0 Reputation points
commented 2026-09-11T11:51:19.4866667+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

Azure map no link between different modes of transport

I was using the "Route Map" visual in PowerBi to display the routes by modes of transport Air or Land, however I had to change to Azure maps since the other is no longer being supported. I am having an issue with Azure Maps because if for the…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

933 questions
asked 2026-09-08T12:48:12.0966667+00:00
Magro Michael 0 Reputation points
commented 2026-09-11T11:51:14.49+00:00
Ganesh Gurram 7,405 Reputation points Microsoft External Staff Moderator
2 answers

How and where i will get my certificate?

Hello, I have passed AZ-900 on 09/09/2026. I m not seeing link to download my certificate? do we get hard copy as well on postal address? Regards, Santosh

Community Center | Not monitored
asked 2026-09-11T10:53:46.5366667+00:00
Santosh Mukund Vaidya 0 Reputation points
answered 2026-09-11T11:50:42.7866667+00:00
Julian Sharp 42,946 Reputation points