1,956 questions with Microsoft 365 and Office | OneDrive | Other | Windows tags

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i have issue with storage

hi I'm a single mum, and the storage I have on my Microsoft account is running out. I failed my assessment because my work wasn't saved. I already paid for a year of storage, but now it's asking for more, and unfortunately I can't afford it. Im unable…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-04T07:07:34.7733333+00:00
answered 2026-09-04T07:55:30.96+00:00
SD - IA 178.2K Reputation points Independent Advisor
2 answers

OneDrive Sync Issue – Shared Files Automatically Renamed/Deleted

I am facing a serious issue with OneDrive. While working on the shared folders, sometimes files are automatically renamed or disappear. When this happens, the same files also disappear from the OneDrive folders of the users with whom the folder is…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-02T11:22:11.3266667+00:00
Muzzamil Iqbal 0 Reputation points
answered 2026-09-03T09:10:47.7933333+00:00
Kai-H 25,945 Reputation points Microsoft External Staff Moderator
1 answer

How to fix a problem where my personal documents folder which is supposed to be residing on my PC are now shown as being in my Business account

My Documents folder for my Personal account currently shows up as being a separate Documents folder in my Business account OneDrive folder. All of the personal account files are found in the Document Folder of my Business OneDrive account. How do I get…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-02T10:14:13.27+00:00
DavidMeinhard-4333 0 Reputation points
answered 2026-09-02T11:07:13.2433333+00:00
SD - IA 178.2K Reputation points Independent Advisor
3 answers

Tranferred from one microsoft to another

Hello, how can I move over all of my information, pictures, and files from one of my Microsoft accounts that I will close to another one that I already have?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-28T21:45:54.51+00:00
MelT-7395 0 Reputation points
commented 2026-09-02T04:05:53.59+00:00
Hendrix-V 18,225 Reputation points Microsoft External Staff Moderator
2 answers

Request for Assistance in Recovering a Permanently Deleted DOCX Document from OneDrive

I accidentally deleted an important DOCX document from my Microsoft account and subsequently removed it from the OneDrive Recycle Bin. I would like to know whether it is still possible to recover this permanently deleted file. The document may contain…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-01T11:50:47.5733333+00:00
Jude Nanayakkara 0 Reputation points
answered 2026-09-01T12:25:10.6766667+00:00
DaveM121 926K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

OneDrive confusion

I have a desktop and laptop at home (both Windows 10) and a Windows 11 desktop at work. I have a work OneDrive account and a personal OneDrive account, both are 365. On my personal desktop, OneDrive works fine for both accounts. On my personal laptop…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-30T14:15:30.05+00:00
S BYH 21 Reputation points
accepted 2026-08-30T14:25:36.4533333+00:00
S BYH 21 Reputation points
2 answers

I am receiving this error message when trying to open One Drive: 0x8004def4.

I have three files in my local drive one is called OneDrive.App.exe, one is OneDrive.exe, OneDrive.VisualElementsManifest.xml. How can i fix this error?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-27T20:56:31.2733333+00:00
Elly Johnson 0 Reputation points
commented 2026-08-30T07:36:48.2366667+00:00
Kai-H 25,945 Reputation points Microsoft External Staff Moderator
2 answers

Data Recovery Request: Missing Excel File from OneDrive and Local File Cannot Be Decrypted

Hello, I need assistance with an important Excel file that was being synchronized with OneDrive. The issue is as follows: The Excel file was originally stored on the local computer and synchronized with OneDrive. Excel shows the file location as…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-26T07:59:37.58+00:00
Saharit Kamsamran (Mark) 0 Reputation points
edited an answer 2026-08-27T13:38:49.4366667+00:00
Thomas4-N 21,440 Reputation points Microsoft External Staff Moderator
1 answer

Locked out of my onedrive

I can no longer log in to my email account because there was a “suspicious login attempt.” The options I’m given to log in again are an email address that no longer exists or a phone number that no longer exists. I now have a new email address and a new…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-27T07:53:35.1133333+00:00
Femke Verstuyft 0 Reputation points
commented 2026-08-27T09:35:34.7666667+00:00
Nathan R 835 Reputation points Independent Advisor
2 answers

deleting an online folder

one drive states that "deleting an online only folder permanently removes it from my PC without sending it to the recycle bin? what does this mean? i want to delete it and have it removed from my pc but also from the one drive

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-27T06:41:20.6+00:00
Katherine Simmonds 0 Reputation points
answered 2026-08-27T07:16:33.1366667+00:00
DaveM121 926K Reputation points Independent Advisor
4 answers

Error code 0xc0e90002 One Drive in S-mode.

How can I fix error code 0xc0e90002 in OneDrive without disabling or leaving S-mode? Thank you.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-16T14:10:18.7533333+00:00
Stuart Lutes 0 Reputation points
commented 2026-08-27T04:33:03.84+00:00
Stuart Lutes 0 Reputation points
2 answers

OneDrive app

how do i download the updated free OneDrive apps. my subscription when i purchased this laptop has not expired but the app is not working

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-26T00:50:55.3433333+00:00
danny king 0 Reputation points
answered 2026-08-26T01:36:13.7566667+00:00
Manoel Barros 21,645 Reputation points Independent Advisor
2 answers

Accidentally permanently deleted OneDrive files 3–4 hours ago — is server-side recovery possible?

Hello, I accidentally deleted a large number of files and folders from my personal OneDrive approximately 3–4 hours ago. Unfortunately, I also emptied the OneDrive Recycle Bin before realizing that many of these files were not stored locally on my…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-25T20:31:38.1+00:00
idris ibrahimov 0 Reputation points
answered 2026-08-25T21:09:09.04+00:00
EmilyS726 261.8K Reputation points Independent Advisor
2 answers

Bug in Explorer: When I right-click "Open file location" it open OneDrive in the browser.

When I right-click "Open file location" it open OneDrive in the browser. I want to open in Windows Explorer. This is a new bug. Is there a workaround? It's wasting a lot of time because I have to navigate through folders to get to my file.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2025-08-30T12:33:59.8833333+00:00
David Bradbury 50 Reputation points
answered 2026-08-25T02:56:07.9233333+00:00
DOGEEER · · 0 Reputation points
2 answers

Problem with sign in on OneDrive

Hi, I cannot log-in on one drive with my credentials,system inform me about error below. Can you help me with solution? Thank you in advance.. Correlation Id: a2daf695-db94-47ef-a606-7f0a93752e2e Timestamp: 2026-08-24T11:38:00.000Z DPTI:…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-24T11:44:42.0933333+00:00
Luka Dorotić 0 Reputation points
answered 2026-08-24T12:32:28.5466667+00:00
SD - IA 178.2K Reputation points Independent Advisor
2 answers

how to recover onedrive files

how to i recover one drive files that seem to have disappeard or been deleted from the computer completely?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-04-27T18:47:52.3733333+00:00
devaki r 5 Reputation points
commented 2026-08-23T23:40:47.5566667+00:00
Graham Cockburn 0 Reputation points
1 answer One of the answers was accepted by the question author.

Request for Security Update – Bundled OpenSSL Libraries in Microsoft Store Applications and OneDrive

Dear Microsoft Support Team, We have identified multiple OpenSSL vulnerabilities reported by our enterprise vulnerability management solution (ManageEngine Vulnerability Manager Plus) in Microsoft applications. The affected components…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-04T12:07:04.7133333+00:00
parag sarode 20 Reputation points
commented 2026-08-23T00:58:06.7+00:00
Kai-H 25,945 Reputation points Microsoft External Staff Moderator
1 answer

i uploaded a file on onedrive but it wont show

i uploaded a html game file to my onedrive but i cant see it, i dont have admin access to the computer im on so i cant use cmd or anything else, please help. i uploaded it to C:\Users(user)\OneDrive\SCIENCE 7

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-19T14:59:50.5433333+00:00
Nicholas Martinez 0 Reputation points
commented 2026-08-22T23:59:48.53+00:00
Ian-T 10,280 Reputation points Microsoft External Staff Moderator
1 answer

How to sync OneDrive with Google Drive clouds

I want to sync the files of folders in OneDrive to Google Drive on the desktop.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-20T11:06:22.96+00:00
David W 0 Reputation points
edited an answer 2026-08-21T16:24:34.1566667+00:00
JuliaMarvin 22,015 Reputation points Volunteer Moderator
1 answer

error code 0x0e90002

Pop up error code 0x0e90002 box will not go away. How do I fix it on my laptop?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-21T12:32:23.97+00:00
Shirley Shepard 0 Reputation points
answered 2026-08-21T13:07:47.5166667+00:00
Onyx Is here 4,605 Reputation points Independent Advisor