i have issue with storage

Anna Kruczek-Harris (s267475) 0 Reputation points
2026-09-04T07:07:34.7733333+00:00

hi

I'm a single mum, and the storage I have on my Microsoft account is running out. I failed my assessment because my work wasn't saved. I already paid for a year of storage, but now it's asking for more, and unfortunately I can't afford it. Im unable to pay for my daughter uniform.

Microsoft 365 and Office | OneDrive | Other | Windows

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  1. SD - IA 178.2K Reputation points Independent Advisor
    2026-09-04T07:55:30.96+00:00

    Hi Anna,

    I will surely help you with the available options we have.

    Please go to https://onedrive.live.com/?v=managestorage&sw=bypassConfig page and take a screenshot of it, which shows the available quota for your account.

    Please post the screenshot in the next reply.

    I look forward to hearing from you to get the results of the troubleshooting.

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