This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
“I have two Microsoft accounts, but both appear to be personal accounts. I cannot identify the work account or Global Administrator for VRT, LLC. Please locate our business tenant and help me recover administrator access.” I have a Tenant ID
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Dear Rick,
I have sent you a private message, please click on the banner at the top of this thread to open our private conversation.
If the answer is helpful, please click "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Dear Rick,
It has been a while and I am writing to see how things are going with this issue. If there’s anything else I can assist you with or if you need further clarification, please don’t hesitate to let me know, I’m here to help. Looking forward to hearing from you. Wishing you a great day ahead!