Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,491 questions
2 answers
Help transfer Office 2016 to new computer.
I need help transferring my license of Office 2016 to new computer as older computer got destroyed. Need ASAP as working.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-09-12T16:02:40.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Schweers
0
Reputation points
edited an answer
2026-09-12T16:51:48.6466667+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
1 answer
How do I transfer my Microsoft office 2019 to a new computer
I can’t find my passkey (from Amazon) to reinstall the program on a new computer after I uninstall it from my old computer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,491 questions
asked
2026-09-12T16:20:09.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
Chris Ingersoll
0
Reputation points
answered
2026-09-12T16:49:06.54+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
2 answers
Windows 11 Pro product key after purchasing on microsoft.com
I purchased a Windows 11 Pro license from the official Microsoft website (https://www.microsoft.com/) and received an email confirming the purchase and containing the product key. My question is: can I find this product key somewhere else, or is it…
Windows for home | Windows 11 | Accessibility
1,594 questions
asked
2026-09-12T16:10:24.8766667+00:00
IhnatiiM-5451
0
Reputation points
answered
2026-09-12T16:45:16.8966667+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor
1 answer
OneDrive on Samsung backing up all my photos for a second time. I have never used Samsung Gallery Sync
Why are the photos on my phone backing up to OneDrive FOR A SECOND TIME? I have used OneDrive Backup successfully for the 14 months I have had my phone. I have never used Samsung Gallery Sync. I noticed that the 14 photos I've added the past 3-days…
Microsoft 365 and Office | OneDrive | Other | Android
Microsoft 365 and Office | OneDrive | Other | Android
A Microsoft file hosting and synchronization service.
231 questions
asked
2026-09-10T16:40:59.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
ROBERT DRING
0
Reputation points
commented
2026-09-12T16:42:13.5466667+00:00
ROBERT DRING
0
Reputation points
2 answers
How do i get Microsoft 365 on my android phone
How do I instyall Microsoft 365 on to my Samsung s25 android phone
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
148 questions
asked
2026-09-12T15:56:30.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 75%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Choma
0
Reputation points
answered
2026-09-12T16:34:04.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
1 answer
Outlook Web- Messages Missing
I have used my Hotmail account for many years (20+) without any issues. However, recently I have noticed that I am no longer receiving certain emails that I should be receiving. For example, I am currently not receiving important emails from companies…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,802 questions
asked
2026-09-10T11:16:58.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Suzanski
5
Reputation points
commented
2026-09-12T16:29:53.9033333+00:00
Mark Suzanski
5
Reputation points
1 answer
Not getting emails from various businesses that should not be blocked
I am not getting emails from businesses like rental car companies and various legitimate bills. I do get plenty of spam and other emails, but I randomly don't get ones I need. They are not in junk, my email box is not full, I don't have rules that would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,802 questions
asked
2026-07-06T02:07:10.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hiatt
0
Reputation points
answered
2026-09-12T16:27:51.9833333+00:00
Mark Suzanski
5
Reputation points
4 answers
Consistent BSOD VIDEO_MEMORY_MANAGEMENT_INTERNAL when laptop is plugged in.
As stated, my laptop has a BSOD consistently within ~10 minutes of use as long as it is actively plugged into the charger provided with the laptop. The error is always VIDEO_MEMORY_MANAGEMENT_INTERNAL with a number code next to it that I can't read as it…
Windows for home | Windows 11 | Performance and system failures
32,452 questions
asked
2026-09-10T20:38:39.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Luke Brackett
0
Reputation points
answered
2026-09-12T16:26:39.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Abhishek U
170
Reputation points
2 answers
One of the answers was accepted by the question author.
Safe Sender being blocked by Outlook
Group emails from a safe sender are suddenly being blocked. The sender's group is not listed in my "blocked senders" or "blocked domains" yet the emails still aren't being received in Classic or New Outlook.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,701 questions
asked
2026-09-11T11:58:00.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 22%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kathryn Coy
25
Reputation points
accepted
2026-09-12T16:21:53.55+00:00
Kathryn Coy
25
Reputation points
2 answers
Excel 2019 Standard and Excel 2021 standard
After fresh install of Windows 11 and MS Office 2019 standard/MS Office 2021 standard Excel isn't working properly. I tried to copy text from one cell to another using shortcut Ctrl+C and Ctrl+V and it's not working, but if I try cut and paste with…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,995 questions
asked
2026-09-10T10:47:26.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Filip Laco
0
Reputation points
answered
2026-09-12T16:11:01.7566667+00:00
EmilyS_726
29,200
Reputation points
Volunteer Moderator
1 answer
I dont want the toolbar at the bottom of my video in media player. How do I have a clear display
I dont want the toolbar at the bottom of my video in media player. How do I have a clear display
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-07-23T01:45:25.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 19%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Ben Foster
0
Reputation points
commented
2026-09-12T16:05:09.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ST
0
Reputation points
2 answers
Microsoft subscription
I Have alredy cancelled my subscription and disabled in last month only after paying last invoice bill. Still i got new invoice bill 0f 11930 of INR. May no why? and why the bill is getting generating even after acncelleation? Moved from: Azure |…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,086 questions
asked
2026-09-11T04:54:51.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
mangesh kerapnur
0
Reputation points
answered
2026-09-12T16:04:53.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Ganesh Gurram
7,485
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft for Startups: Business verification failed and no option to resubmit or request manual review
Hello, I’m using Microsoft for Startups and our startup verification has failed. The portal shows: “We couldn’t verify your startup.” It also says that the subscription will switch to pay-as-you-go once the remaining Azure credits run out or expire. The…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,683 questions
asked
2026-09-12T15:52:44.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Akmal Valiyev
0
Reputation points
3 answers
How to download Framework 3.5 on my laptop?
Hello i cant seem to be able to download framework 3.5, it keeps on giving me error 0x8007007E and when i try to do it using appwiz it doesnt appear either, i have windoes 11 vers 25H2 and OS 26200... I havent been able to play any steam game and i dont…
Windows for home | Windows 11 | Gaming
5,341 questions
asked
2026-09-11T17:48:04.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 18%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
ValVal
0
Reputation points
answered
2026-09-12T15:50:59.04+00:00
Kapil Arya
38,466
Reputation points
Volunteer Moderator
2 answers
Power Options not available
When I click the Microsoft icon at the bottom of my screen and then click the "Power" button, the message "There are no power options available at this time" is displayed. Previously, a menu of options would be displayed: Shutdown,…
Microsoft Teams | Microsoft Teams Free | Communities
Microsoft Teams | Microsoft Teams Free | Communities
Groups within Teams Free for shared interests, collaboration, and communication
77 questions
asked
2026-09-11T19:41:55.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 90%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
Frank Nigro
0
Reputation points
answered
2026-09-12T15:49:20.4233333+00:00
Lester Bernard Reyes
84,820
Reputation points
Independent Advisor
1 answer
I need to email someone who is a human and not ai stupid bot.
I want to change my email address to my brother but i can't verify myself with the link the email sent to me and its just not working i tried everything i tried in incognito, new email, etc. I need a real human or a live chat talk with someone who can…
Windows for home | Windows 11 | Accounts, profiles, and login
10,094 questions
asked
2026-09-12T15:47:40.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kristóf Rocsák
0
Reputation points
answered
2026-09-12T15:47:55.8266667+00:00
AI answer
2 answers
Two iPhones Photos to shared OneDrive
Currently only my iPhone photos automatically go to the OneDrive Gallery. I would like for my husband's photos to automatically go to the same Gallery.
Microsoft 365 and Office | OneDrive | For home | iOS
Microsoft 365 and Office | OneDrive | For home | iOS
A Microsoft file hosting and synchronization service.
628 questions
asked
2026-09-12T15:11:19.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cathy Ware
0
Reputation points
answered
2026-09-12T15:44:40.4966667+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor
2 answers
how do I get more time in copilot
I am using Copilot in Word. It says I am out of time for this month. I just made a payment which you would think would start a new time for the AI. How do I get more time?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,004 questions
asked
2026-09-12T14:50:35.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
kelly bush
0
Reputation points
answered
2026-09-12T15:40:06.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.4K
Reputation points
Independent Advisor
2 answers
Purchased extra storage how long does it take for upgrade?
Purchased extra storage how long does it take for upgrade?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,974 questions
asked
2026-09-12T14:57:58.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 25%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Motycka
0
Reputation points
answered
2026-09-12T15:32:34.6466667+00:00
EmilyS726
267.8K
Reputation points
Independent Advisor
3 answers
stockhistory function not pulling data later than 9/4/2026
Stockhistory function doesn't pull data later than 9/4/2026. If I use the function with start date of 1/1/2026 and end date of 9/9/2026, the function displays data from 1/2/2026 through 9/4/2026. The last date that appears with data is 9/4/2026. It does…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,911 questions
asked
2026-09-10T10:24:07.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 85%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael Smith
0
Reputation points
answered
2026-09-12T15:26:09.38+00:00
SD - IA
179.4K
Reputation points
Independent Advisor