Purchased extra storage how long does it take for upgrade?

Michael Motycka 0 Reputation points
2026-09-12T14:57:58.0733333+00:00

Purchased extra storage how long does it take for upgrade?

Microsoft 365 and Office | OneDrive | Other | Windows
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  1. AI answer

    2026-09-12T14:58:08.3333333+00:00

    Purchased OneDrive storage usually appears within 24 hours.

    If the quota still has not updated:

    1. Check Manage storage and refresh the page.
    2. If it still does not appear after 24 hours, try unlinking and relinking OneDrive.
    3. If the quota has not updated after 48 hours, contact support.

    If the account was locked, the new quota can take up to 2 hours to show after purchase, and support should be contacted if it still has not updated after 4 hours.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. EmilyS726 265.7K Reputation points Independent Advisor
    2026-09-12T15:32:34.6466667+00:00

    Hello,

    Has it been 48 hours yet since you purchased the subscription? If not, it can take up to 48 hours for the changes to be reflected in your account?

    If it has been more than 48 hours, you would need to contact Microsoft billing support.

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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