10,350 questions
10,350 questions with Windows for home | Previous Windows versions | Music, photos, and video tags
2 answers
error code 0x80070002 cant play video this error code comes up
i try play video error code 0x80070002 comes up, widows media player
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-09-16T10:47:16.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tommy Furlong
0
Reputation points
answered
2026-09-16T12:15:48.9633333+00:00
ApexNáV
275
Reputation points
2 answers
my computer can't play hevc video
i downloaded videos from my cell phone to my PC, but found they are hevc format and I can't play.
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
I dont want the toolbar at the bottom of my video in media player. How do I have a clear display
I dont want the toolbar at the bottom of my video in media player. How do I have a clear display
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-07-23T01:45:25.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 19%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Ben Foster
0
Reputation points
commented
2026-09-12T16:05:09.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ST
0
Reputation points
2 answers
photos legacy missing folder in navigation menu
display screen in photos legacy click navigation menu displays Gallery. Favorites. Personal(memorie.s pictures). i cloud photos. this PC (DCMI. Pictures). About in setting indicate photos legacy
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-09-05T17:59:33.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 86%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Charlton Watkins
0
Reputation points
commented
2026-09-10T10:48:16.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,285
Reputation points Microsoft External Staff
Moderator
2 answers
Finding pictures from windows account.
I had a windows cell phone around 2014. I still have the live.com email & password. How do I find pictures that were taken with the cell phone & backed up? I've tried the one drive but it's empty.
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 14.000000000000002%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
no puedo abrir las fotos porque photo viewer está desactualizado y no puedo actualizarlo.tengo windows 8.1
no puedo abrir las fotos porque photo viewer está desactualizado y no puedo actualizarlo.tengo windows 8.1
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
1 answer
can you guys pretty please help learn how to connect earplugs or headphones to a samsung windows 7
how do you connect earplugs or headphones to a samsung laptop windows 7 beacause when i try to connect the earplugs they connect but the sound doesnt work then when i try so so so so so so so so so so so hard to connect the flippin' headphones to the…
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETZ%3C/text%3E%3C/svg%3E)
2 answers
Enable microphone
How do I enable microphone in my Google Chrome browser
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
3 answers
Transfer photos and movies from pc to iPad
How do I transfer pics and movies from laptop to IPad Air
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-08-19T20:36:56.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET0%3C/text%3E%3C/svg%3E)
THarrington-0952
0
Reputation points
commented
2026-08-26T01:45:54.5633333+00:00
THarrington-0952
0
Reputation points
3 answers
MS Video player
The videos don't play in msn. I use chrome operating syatem
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-08-17T21:33:21.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Birdel Jackson III
0
Reputation points
commented
2026-08-19T14:54:24.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,665
Reputation points Microsoft External Staff
Moderator
2 answers
Connecting Camera and Accessing Photos
Hi, I would like to see how I can access my photos when I connect my camera.
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-08-17T02:04:35.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Saul Robles Padilla
0
Reputation points
commented
2026-08-18T08:18:18.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
16,010
Reputation points Microsoft External Staff
Moderator
1 answer
Video audio randomly goes to mute for various lengths of time (usually 3 - 6 seconds) on different platforms.
I have seen the issue described here in early 2025, but the problem exits on multiple platforms (cell phone (android) with Verizon phone service using Chrome; it happens on my desktop (Dell) using Windows 7, so I do not see this as being any kind of…
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-07-15T16:15:28.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1%3C/text%3E%3C/svg%3E)
1Individual2
0
Reputation points
commented
2026-07-17T04:25:05.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
12,450
Reputation points Microsoft External Staff
Moderator
1 answer
Static in the sound
There is static in the background and in the speakers I use. The Dell Micro has static from the box and when I hook a speaker up to it
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-26T20:49:37.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Derek Jacobs
0
Reputation points
commented
2026-06-28T02:35:32.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
2 answers
Legacy Dopod S1 / HTC Touch P3450 Windows Mobile 6 .menc Encrypted Media Recovery Request
Subject: Legacy Dopod S1 / HTC Touch P3450 Windows Mobile 6 .menc encrypted media recovery I have several old .menc encrypted media files created on a Dopod S1 / HTC Touch P3450 running Windows Mobile 6. The original phone is lost. I have unencrypted…
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-21T12:23:54.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
imagery liu
0
Reputation points
commented
2026-06-25T14:00:24.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
28,300
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix error code on Media Player?
Hi, ive been trying to watch a video on media player but it will not play i keep getting an error code of 0x80004005 all the time i have been trying for 2 days now and nothing has changed.
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-15T11:19:36.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 10%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fezeka Shezi
0
Reputation points
commented
2026-06-17T13:09:45.5866667+00:00
Vikki-T
10,285
Reputation points Microsoft External Staff
Moderator
2 answers
Where to download original Windows Movie Maker?
I would like to use the old movie maker to help with making videos. There are a lot of features that I prefer to use.
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-12T21:05:18.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Ben Yadao
0
Reputation points
answered
2026-06-12T21:26:19.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
2 answers
Photo Transfer From Phone To Laptop
My Windows 8 no longer recognizes my Samsung S24 phone. Add a device doesn't work. Any suggestions?
Windows for home | Previous Windows versions | Music, photos, and video
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 77%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
2 answers
slideshow with several folders
How do I run several folders of photos in a simple slideshow?
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-11T01:45:47.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 23%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sue Collins
5
Reputation points
commented
2026-06-12T07:54:45.24+00:00
Sue Collins
5
Reputation points
2 answers
window media player
when I tried TO RIP music the album information will not display information at all what can I do to corrected the problem?
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-06-07T13:45:13.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 17%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
philip connelly
0
Reputation points
commented
2026-06-09T03:39:49.8333333+00:00
Emma1-N
12,450
Reputation points Microsoft External Staff
Moderator
2 answers
hi I have lost all sound and need to down load audio service, but have no idea how to do it, can you help me please
hi I have lost all sound and need to down load audio service, but have no idea how to do it, can you help me please #laptop
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-05-26T16:16:50.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
fredy
0
Reputation points
commented
2026-05-31T04:13:41.8466667+00:00
Anonymous