Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,535 questions
1 answer
Error al intentar modificar nombre legal y contactar a soporte (engage Center)
Buenas tardes, Ya logré ubicar mi certificación histórica (Exam 70-315) en mi transcript, pero necestio actualizar mi nombre legal completo para que coincida con mis documentos oficiales de Mexico (mis dos nombres y mis dos apellidos). Sin embargo al…
Microsoft Partner Center | Other
asked
2026-09-10T23:09:43.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eduardo Cota
0
Reputation points
answered
2026-09-10T23:09:59.0933333+00:00
AI answer
1 answer
Sent emails not received
I send an email to a correct address and it appears in the SENT box but does not arrive at the recipient Please help me fix this problem
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,664 questions
asked
2026-09-10T22:45:39.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
jean jordan
0
Reputation points
answered
2026-09-10T22:45:54.0133333+00:00
AI answer
1 answer
How to fix a Purview Data Loss Prevention Solution Which Tracks PII Data When Emailing Outside Organization with Acknowledgement and Policy Tips
Having challenges designing a Purview Data Loss Prevention solution which tracks PII Data (ex: SSN) when end-users are emailing outside organization. Rule setup includes 'test' SSN and action user notification 'Policy Tip' and user override to…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,147 questions
asked
2026-09-10T22:43:10.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 6%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DoveLamb
0
Reputation points
answered
2026-09-10T22:43:28.05+00:00
AI answer
1 answer
I cannot make an email address not blocked. Help!!
I accidently blocked an email address in my junk folder.And I followed the instructions on another thread to unblock it, I followed the instructions exactly, and every time I try and do, it says unable to complete it, it says unable to. Try again. ive…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,377 questions
asked
2026-09-10T22:34:50.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 7.000000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Brady
0
Reputation points
answered
2026-09-10T22:35:03.9233333+00:00
AI answer
1 answer
I'm locked out of my Window 11 Pro. I get a message that I can't sight in with this account
I'm locked out of my Window 11 Pro. I get a message that I can't sight in with this account and account and I try to run diagnosis Bit Locker stops and I can't find that Key. It isn't listed under MS Account. Any help? David
Windows for home | Windows 11 | Accounts, profiles, and login
10,008 questions
asked
2026-09-10T22:28:07.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Phelps
0
Reputation points
answered
2026-09-10T22:28:22.5066667+00:00
AI answer
2 answers
Adobe Acrobat on Chrome?
I prefer Chrome to Edge. Do I have to purchase something to be able to open my PDF files?
Microsoft Edge | Read PDFs | Windows 11
Microsoft Edge | Read PDFs | Windows 11
Opening and reading PDF files in Microsoft Edge on Windows 11
375 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
1 answer
Need Receipt
I am being charged $39.33, refence # MICROSOFT-G178743427. I need a copy of the receipt.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,885 questions
asked
2026-09-10T22:00:46.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 18%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dave Roberts
0
Reputation points
commented
2026-09-10T22:38:33.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
15,565
Reputation points Microsoft External Staff
Moderator
1 answer
Speakers stopped working
My audio stopped working on MS TEAMS today (10 September 2026), no ability to troubleshoot and none of the options (other speakers) seem to work.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,807 questions
asked
2026-09-10T21:54:04.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MIKE SMITH
0
Reputation points
edited a comment
2026-09-10T22:55:43.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,155
Reputation points
Independent Advisor
1 answer
URGENT: Global Admin MFA Lockout – Immediate Assistance Required
I am fully locked out of my Microsoft 365 Business tenant. This is a complete administrative lockout, and I cannot perform any tenant-level actions. I am the only Global Administrator. MFA via MS Authenticator is the only method MFA available, and SSPR…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,131 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
2 answers
Prefill email address
In outlook, when I begin an email the incorrect email address prefills in the "To:" line. The recipient has multiple emails associated with their outlook profile. Can we change the order of emails listed in his profile to change the prefill…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,036 questions
asked
2026-09-10T21:31:35.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 81%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Moody, Dempsey
0
Reputation points
answered
2026-09-10T22:17:02.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
600
Reputation points
Independent Advisor
2 answers
One drive app for Big Sur
Wondering if anyone has this and I can download it?
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,225 questions
asked
2026-09-10T21:28:39.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 33%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Emma Gibson
0
Reputation points
answered
2026-09-10T22:05:03.7333333+00:00
EmilyS726
264.6K
Reputation points
Independent Advisor
1 answer
It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info
It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,065 questions
asked
2026-09-10T21:22:23.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Criag Ayers
0
Reputation points
answered
2026-09-10T21:22:39.9866667+00:00
AI answer
2 answers
power automate in excel
how do i enable power automate in excel since i want excel to automate sending emails for me
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,535 questions
asked
2026-09-10T21:19:40.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jessie Red
0
Reputation points
edited an answer
2026-09-10T22:00:30.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
1,205
Reputation points
Independent Advisor
1 answer
cuando se refleja mi pago
ya pague el plan personal por un mes, pero no puedo iniciar sesión me sigue pidiendo que vuelva a pagar
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,885 questions
asked
2026-09-10T21:15:10.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Isabel Chavez
0
Reputation points
answered
2026-09-10T21:51:48.3933333+00:00
Jonathan Deives
80,855
Reputation points
Independent Advisor
2 answers
Office 2016 does not recognized
How can I resolve my installaion Office 2016, if original KEY does not recognized?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,700 questions
asked
2026-09-10T21:11:49.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TONY STAK
0
Reputation points
answered
2026-09-10T23:14:46.6633333+00:00
Stefan Blom
351.1K
Reputation points MVP
Volunteer Moderator
1 answer
Can't see emails from today in the inbox but they show up for search
I can not see emails from today on desktop or mobile app but if i search for emails they show in my search results
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,664 questions
asked
2026-09-10T21:05:58.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mike Brackett
0
Reputation points
answered
2026-09-10T21:06:12.59+00:00
AI answer
1 answer
I can't play a game through the microsoft store that I own
Recently I wanted to play Grand Theft Auto: San Andreas, so I installed it and it showed me this error: Grand Theft Auto: San Andreas is currently not available on your account. Make sure you are signed in to the Store and try again. If you need it, the…
Windows for home | Windows 11 | Microsoft Store
3,308 questions
asked
2026-09-10T20:56:23.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Edvin Niin
0
Reputation points
answered
2026-09-10T20:56:38.63+00:00
AI answer
2 answers
Cannot Print
I am trying to print from my Laptop. I used to be able to. I can print from my iPhone and iPad but not HP Laptop
Windows for home | Windows 11 | Devices and drivers
24,315 questions
asked
2026-09-10T20:53:50.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 82%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jackie C
0
Reputation points
answered
2026-09-10T21:27:16.49+00:00
Ferdinand Nanalig
32,835
Reputation points
Independent Advisor
1 answer
Skype Credit Reactivation / Obstructive support options / Legal Action?
Hi all, I have successfully logged into Skype and attempted to reactivate my credit balance. I get an error that it's not possible as my billing address is not updated. I then get an error trying to add my billing address. Can someone advise how I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,026 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Office Home and Student 2021 remains Unlicensed after reinstall and Online Repair
I have a genuine Office Home and Student 2021 license that came with my ASUS X415 laptop. The license is clearly listed in my Microsoft account under “Products you’ve purchased” as “Office Home and Student 2021”, added to my account in April…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,430 questions
asked
2026-09-10T20:38:25.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhijit Das
0
Reputation points
answered
2026-09-10T23:11:39.4433333+00:00
Stefan Blom
351.1K
Reputation points MVP
Volunteer Moderator