2,806 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video tags

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2 answers

Camera malfunction

Hi - I dont appear on Teams meetings - my profile background comes on but my image does not. Have checked my camera settings - all are on. Please could you help? Thanks Yasmin

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-03T10:55:58.14+00:00
Yasmin Mahmood 0 Reputation points
edited an answer 2026-09-04T01:50:15.39+00:00
Ana Le 2,340 Reputation points Independent Advisor
1 answer

Microsoft Teams crackling with AirPods

Hello! I have an issue where I hear a crackling with my AirPods only with Microsoft Teams (both browser version and app) but with no other websites or apps. I have uninstalled and redownloaded drivers, turned off noise suppression, turned off audio…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-31T20:44:32.5566667+00:00
JKL 0 Reputation points
edited a comment 2026-09-03T22:45:54.74+00:00
Hendrix 880 Reputation points Independent Advisor
2 answers

Camera issues

My camera will not work on some applications and the error messages is that the camera is being used by another application.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-03T15:31:01.8133333+00:00
William Guri 0 Reputation points
answered 2026-09-03T16:09:26.61+00:00
Jay1 Tran 350 Reputation points Independent Advisor
2 answers

camera settings

Can't get camera to work on teams. says my system is blocking camera access. i have to give permission for all apps. i have done this. no change.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-03T12:36:02.24+00:00
James Douglas 0 Reputation points
edited an answer 2026-09-03T15:39:25.1733333+00:00
Alina Le 4,905 Reputation points Independent Advisor
1 answer

TEAMS has lost its ability to run audio.

This problem has stumped the experts. Two hours with two different Geek Squad technicians, and the problem has stumped both of them, including Copilot as well. All the hardware is working perfectly, and we have reinstalled the latest version of TEAMS.…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-02T02:26:00.9733333+00:00
ron goswell 0 Reputation points
commented 2026-09-03T00:18:58.3266667+00:00
BabybooHN 2,785 Reputation points Independent Advisor
4 answers

At wits end trying to get sound on Teams

I have tried everything I can find and nothing seems to work. I have tried re-installing and deleting the app, web version after deleting the app, etc. and nothing works. Get video, the mic works but no sound playback. Tried on Chrome and Edge, no…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-01T20:20:29.5833333+00:00
REB 0 Reputation points
edited a comment 2026-09-02T19:40:42.2833333+00:00
Ivory 1,075 Reputation points Independent Advisor
2 answers

MS Teams - sound input and output device mismatch

Hi My input (microphone) is set as 7 Soundwire but my output (speaker) is set as 6 Realtek - which means the counterpart can hear me but I cannot hear them. I need this urgent fix, I have tried multiple routes in the setting/ sound place but couldn't…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-01T09:24:03.55+00:00
Jean Kim 0 Reputation points
commented 2026-09-02T11:11:05.8+00:00
Kristen Tran 1,510 Reputation points Independent Advisor
4 answers

When using a LogiTech headset on a Teams meeting, I will occasionally go into "chipmunk" mode then cut out

I have had several, seemingly random occurrences where I am on a Teams meeting, using my Logitech headset for both incoming and outgoing audio (as my speakers and microphone), and my outgoing audio / voice will stop and the only way I know about it is…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-24T18:00:01.6566667+00:00
Angie 0 Reputation points
commented 2026-09-01T15:41:29.98+00:00
Helen Luu 2,615 Reputation points Independent Advisor
1 answer

Teams Audio Device not showing Up/ You can't receive or make calls

Hello, since last week i get an teams error, where i can not make or recive calls, the audio devices are also not showing up. i already tried repair / deinstall. Is there any solution to this?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-31T07:18:09.01+00:00
Clemens Höller 1 Reputation point
commented 2026-09-01T09:29:29.8866667+00:00
Kristen Tran 1,510 Reputation points Independent Advisor
2 answers

"Camera is not working"

Teams told me my camera is not working, not sure how to resolve this. Permissions are allowed through Chrome, but in Microsoft setting it says "none found" for camera.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-20T19:33:18.6266667+00:00
Krauth, Caroline 0 Reputation points
commented 2026-08-31T23:51:12.1833333+00:00
Krauth, Caroline 0 Reputation points
2 answers

Speakers not working with TEAMS

I am trying to use MS Teams on HP Omnibook5. The speakers work fine with youtube and playing test sounds but do not work with Teams. I've tried several things even reinstalling Teams. Any ideas?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-29T19:44:17.6433333+00:00
Jeff Huddleston 0 Reputation points
commented 2026-08-31T15:07:53.3633333+00:00
Hani-Ng 965 Reputation points Independent Advisor
1 answer

Teams sound issues

when i am on a call in Microsoft teams it seems to mute all other sound from the computer (notifications, games, etc.). i have been working at this problem for many months and have checked pretty much every sound setting on win11. this is my last resort…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-30T20:29:27.9433333+00:00
Wesley Swope 0 Reputation points
edited an answer 2026-08-30T20:51:50.97+00:00
Ivory 1,075 Reputation points Independent Advisor
2 answers

Microphone and camera blocking

When I make a Teams call I can't activate my microphone and my camera and when I want to activate them in the settings it appears in light gray and if I go on it there is a prohibition that prevents me from activating

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-27T01:08:54.2266667+00:00
Sadie 0 Reputation points
edited an answer 2026-08-29T19:40:33.03+00:00
Alina Le 4,905 Reputation points Independent Advisor
2 answers

MTR in dual monitor mode showing purple spinning circles

Currently having an issue with 2 MTR rooms running on Lenovo ThinkSmart PC's with Logitech Taps. The Logitech Tap HDMI ingest is being fed by a Extron 2x1 autoswitch. Barco ClickShare is feeding input #1 and input #2 is an HDMI cable sitting on the…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-29T00:36:54.87+00:00
SLM3204 0 Reputation points
edited an answer 2026-08-29T02:48:49.68+00:00
Alina Le 4,905 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How can I troubleshoot audio in Teams?

I cannot hear any audio in a Teams call, and meeting attendees cannot hear me. My microphone and speakers are working fine in other applications.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-25T13:33:55.0766667+00:00
Joseph Shrawder 20 Reputation points
commented 2026-08-28T18:38:23.51+00:00
Heimerdinger 290 Reputation points Independent Advisor
2 answers

one of our team members having issues with teams her laptop speakers and mic getting mute during meetings when not using the headset.

one of our team members having issues with teams her laptop speakers and mic getting mute during meetings when not using the headset.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-27T11:20:26.3333333+00:00
Hussain, Zakir 30 Reputation points
commented 2026-08-28T13:46:07.73+00:00
Killian N 3,810 Reputation points Independent Advisor
1 answer

User ID in Meetings and Transcription

The recordings of the meetings do not take my name, it always registers me as Speaker 1 and all my collaborators if it registers them by name. The funny thing is that I'm the creator of the meeting in Teams

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-26T11:14:32.7566667+00:00
Hart Celine 0 Reputation points
answered 2026-08-26T11:23:35.18+00:00
Pavle Peković 6,835 Reputation points Volunteer Moderator
1 answer

Need to make sure my Teams Telehealth Live Video Visits are HIPPA compliant.

I am almost 70 years old, and don't have a clue how to add (if needed) anything, so I am HIPPA compliant on Teams. Not tech saavy, but trying. What are the steps I need to take?Some places it says Teams is HIPPA compliant and others it does not. PLEASE…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-22T18:50:29.3833333+00:00
Martha Cowan 0 Reputation points
commented 2026-08-25T19:11:07.9133333+00:00
Ryan-N 15,385 Reputation points Microsoft External Staff Moderator
2 answers

How to configure Hot Dial on a Teams shared space phone

What are the steps to configure a shared space phone to Hot Dial a call group?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-25T13:26:46.6466667+00:00
Mitch Walton 0 Reputation points
answered 2026-08-25T14:27:15.79+00:00
Mitch Walton 0 Reputation points
1 answer

camera is not connect for this room notification(camera is connected)

hello support team, we have been facing a issue for 2 weeks in our crestron touch panel which has installed microsoft team(Asus) 1.if we connected BYOD throug LAPTOP the screen showing in the top , camera is not available for this room and the camera is…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-08-24T05:51:42.4266667+00:00
commented 2026-08-25T11:07:48.5766667+00:00
Liora 1,440 Reputation points Independent Advisor