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How do I create rules for spam where the Sender doesn't match the email address? None of the options work.

I get hundreds of spam emails for USAWildSeafood, JacuzziBathRemodel, AARP, WarbyParker, TruGreen, LaserAway, debt, lending, tax, timeshare, etc. daily. Thankfully there are cited as spam and go to my spam folder but it is overwhelming! I want them…

Outlook | Web | Outlook.com | Email
asked 2026-04-22T05:49:56.8066667+00:00
Phillip Acio 0 Reputation points
0 answers

Unable to Access Account Due to Failed Recovery Options

Dear Microsoft Support, I am writing to request assistance with accessing my main Microsoft account, which I have been unable to log into for several weeks. Each time I attempt to sign in, I receive a message stating that I have tried to enter my…

Outlook | Web | Outlook.com | Email
asked 2026-04-20T20:01:06.6166667+00:00
Jose Ferreira 0 Reputation points
commented 2026-04-22T00:26:26.9666667+00:00
Hornblower409 14,970 Reputation points
0 answers

unable to claim my 3 months gamepass included with my device

I’m encountering an issue with my three-month Xbox Game Pass that was bundled with my device. When I try to claim the offer, it prompts me for debit card details. After entering them, I’m stuck because the payment page won’t even load. Instead, I receive…

Windows for home | Windows 11 | Gaming
asked 2026-04-21T12:37:06.36+00:00
Bhavyam Rajguru 10 Reputation points
edited the question 2026-04-22T00:21:08.9166667+00:00
Haytham-C 5,380 Reputation points Microsoft External Staff Moderator
0 answers

Como recupero mi cuenta?

Hola, necesito ayuda urgente con mi cuenta de Microsoft. Mi cuenta fue hackeada y el atacante cambió la dirección de correo electrónico y la contraseña. Además, eliminó todas mis formas de recuperación (como correo alternativo y número de…

Microsoft Security | Microsoft Authenticator
asked 2026-04-21T23:40:51.98+00:00
Andres Ruiz 0 Reputation points
0 answers

Silent SSO inside iframe getting BrowserAuthError: timed_out

I have a parent application running on localhost:3000 which is using the entra id authentication. Inside the parent application I have embedded child application running on localhost:4000. Both the application are Next JS apps. After authentication from…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-17T19:59:19.75+00:00
Ajit Kumar Singh 1 Reputation point
commented 2026-04-21T23:19:59.5133333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

changed my password and everything dissapeared!

missing files after changing my password. I can't locate them anywhere

Microsoft 365 and Office | Word | Other | Windows
asked 2026-04-21T20:06:12.8733333+00:00
Sandra A 0 Reputation points
commented 2026-04-21T22:14:53.11+00:00
Charles Kenyon 170.8K Reputation points Volunteer Moderator
0 answers

Sign-in failed Error code: interaction_required

Hello, I used Azure before in August of 2025 last year and need to use it again but I have been blocked. This is the message that appears regardless of the troubleshooting I have attempted: "Error message: interaction_required: AADSTS5000225: This…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-21T21:49:17.7333333+00:00
Zoltan Mityok 0 Reputation points
edited the question 2026-04-21T22:07:35.96+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

How to fix "false positive" orphan account

Team, we have a false positive. I think this is systemic vs. specific. Can you advise on next step? Here was the guidance we need a someone to help As the remediation guide says: "When the Orphaned account type is Classic Account Administrator,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-21T18:40:58.42+00:00
WillFlash 0 Reputation points Microsoft Employee
commented 2026-04-21T21:24:27.3966667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing certificate profile suspended for 3 weeks — need escalation to human reviewer

I am a Developer support plan subscriber seeking escalation of a 3-week-old certificate suspension with no human response. Account details: Artifact Signing account: xxxxxxxx Certificate profile: xxxxxx (suspended) Subscription ID: xxxxxxxxxx Entra…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,273 questions
asked 2026-04-21T20:51:16.22+00:00
ahg 0 Reputation points
edited the question 2026-04-21T21:06:49.92+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

talk to a human

Please may I talk to a human? I have tried everything else.

Microsoft 365 and Office | Other
asked 2026-04-21T19:57:01.03+00:00
Patrice Villars 0 Reputation points
commented 2026-04-21T20:45:56.41+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
0 answers

715-123420: An error occurred. Please reach out to support for additional assistance.

Hello We are unable to deploy any model on an Azure OpenAI / AI Services account. All deployment attempts fail immediately with error code 715-123420: An error occurred. Please reach out to support for additional assistance. The failure occurs from both…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,012 questions
asked 2026-04-21T13:22:26.9766667+00:00
AK 0 Reputation points
commented 2026-04-21T18:36:11.35+00:00
Amira Bedhiafi 43,046 Reputation points MVP Volunteer Moderator
0 answers

Where do I find my product key?

I have paid for 3 years of subscription but haven’t been able to access 365. Microsoft should ensure that bewail is seamless rather than time consuming and labyrinthine.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-21T17:42:34.01+00:00
Jeanna Wheeler 0 Reputation points
commented 2026-04-21T18:20:04.8633333+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
0 answers

How to download a ,csv from MS studio Agent ?

I generated a summary of features and requested the Agent to create .csv that was shared but I am unable to download this file. Is there a setting or it is due to security ?

Microsoft Copilot | Other
asked 2026-04-21T17:34:19.36+00:00
Dave Williamson (Nokia) 0 Reputation points
0 answers

Signing up for MPN ID

I try to sign up for an MPN ID to become a verified publisher, but it doesn't seem to let me. I get the message below. Also contacting support like they suggest is impossible because the account hasn't been created so there is no workspace (required) to…

Microsoft Partner Center | Other
asked 2026-04-21T16:28:54.25+00:00
Ben Nalle 0 Reputation points
0 answers

My hotmail address has been hacked and I've tried every microsoft sugeston, nothing has worked.

My hotmail account was hacked: says i've tried too many times, won't allow me to change password, not able to send a code to my other email - says I've tried too many times try again tomorrow, code I attempted to send to my phone shows an error, long…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-21T04:55:20.3033333+00:00
live 365 0 Reputation points
commented 2026-04-21T16:18:52.71+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
0 answers

Issue with Regulatory Compliance Report Dashboard

Kindly help

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-04-08T06:04:05.8266667+00:00
Sagar Kumar 40 Reputation points
commented 2026-04-21T16:12:00.8933333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Cannot Verify Custom Domain, possibly because of previous registration

I am trying to register a domain I have just acquired. I have added the required TXT record to the domain but even after 24 hours the verification process fails. I think the problem is that the domain was previously used with a Microsoft product and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-06T07:09:29.7566667+00:00
David Webb 0 Reputation points
commented 2026-04-21T15:38:15.23+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

HOW to login in my authenticator app

to login in to authenticator app it asks for a code in authenticator app and to login and access security tab it asks for authenticator app i deleted that app a long time ago from my old phone now i want to login and change my password all my…

Microsoft Security | Microsoft Authenticator
asked 2026-03-31T15:37:26.6+00:00
Divyansh Gupta 0 Reputation points
commented 2026-04-21T15:34:46.9366667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

Can't delete attachment on a forward draft using Graph API using shared mailbox

I'm trying to create a forward of an email received through a shared account, but removing any attachment the original email had. I can create the forward draft with the API call: POST /1.0/users/{email}/messages/{message_id}/createForward After that, I…

Microsoft Security | Microsoft Graph
asked 2026-03-30T20:54:02.2733333+00:00
Ignacio 0 Reputation points
commented 2026-04-21T15:33:43.0866667+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
0 answers

help if cannot sign in

Hello, I received an email saying my account has been compromised. I cannot sign into my microsoft account so I cannot address the issue. How can I get help? Thank you.

Microsoft Security | Microsoft Authenticator
asked 2026-04-21T15:20:17.9+00:00
Ricard Gil 0 Reputation points