Artifact Signing certificate profile suspended for 3 weeks — need escalation to human reviewer

I am a Developer support plan subscriber seeking escalation of a 3-week-old certificate suspension with no human response.

Account details:

• Artifact Signing account: xxxxxxxx
• Certificate profile: xxxxxx (suspended)
• Subscription ID: xxxxxxxxxx
• Entra Tenant ID: xxxxxxxxx

Background: My certificate profile was suspended April 3, 2026 after I signed Python/Nuitka compiled amateur radio control software. The detections were false positives caused entirely by Nuitka's packaging method — a completely empty Nuitka test application with no functionality received 18/72 detections on VirusTotal.

Current status: I have since rewritten the entire application in C++ using MSVC. The new builds show 0/72 and 1/72 detections respectively. Microsoft Defender false positive submissions are on file

All emails to the suspension address (xxxxxx) received no human response. The certificate profile cannot be deleted or replaced due to system restrictions. I have been paying for a service I cannot use for 3 weeks.

I am a licensed amateur radio operator and sole developer of legitimate ham radio control software. I respectfully request human review and reinstatement.

Link to earlier post: https://learn.microsoft.com/en-us/answers/questions/5850506/artifact-signing-certificate-suspended-after-signi?page=1#answer-12722061