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Unable to log into Microsoft Account after iPhone 16 upgrade - Authenticator not displaying codes

After upgrading to iPhone 16, I’m unable to log into my Microsoft work account. When I try to access the Outlook app, it prompts me for a code from the Authenticator app, but no code is displayed. Unfortunately, the Authenticator app is the only…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Authenticator
asked 2024-10-15T20:03:02.3866667+00:00
RJ 65 Reputation points
commented 2026-04-29T13:21:25.52+00:00
Bobbie n Wayne Lutz 0 Reputation points
0 answers

Notebook execution is hanging when triggered using synapse pipeline

My spark notebook is extracting data from data lake & is triggered through notebook activity from a synapse pipeline, it was working fine till 27th April, execution started hanging after that for long time, when executed manually notebook executes…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,663 questions
asked 2026-04-28T10:41:49.6+00:00
K Kulendra Singh (Harman Connected Services Inc) 5 Reputation points Microsoft External Staff
commented 2026-04-29T12:51:13.96+00:00
K Kulendra Singh (Harman Connected Services Inc) 5 Reputation points Microsoft External Staff
0 answers

Cant Login to My Azure Portal with my MCT hotmail account due to MFA not notifying or sending notification to Old Phone

I lost my phone my hotmail were setup with MFA, i access my Azure Portal through it but with New Phone i can login to hotmail but when trying to login azure portal it asks for MFA and may be its sending MFA to my old mobile phone whereas i setup MFA on…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-23T12:52:20.8033333+00:00
Syed Wasil Uddin 1 Reputation point
commented 2026-04-29T12:13:49.16+00:00
Raja Pothuraju 47,820 Reputation points Microsoft Employee Moderator
0 answers

Unable to access Azure Portal for personal Pay-As-You-Go subscription due to stale Microsoft Authenticator MFA prompt

Unable to access Azure Portal for personal Pay-As-You-Go subscription due to stale Microsoft Authenticator MFA prompt

Microsoft Security | Microsoft Authenticator
asked 2026-04-15T16:29:16.9266667+00:00
Sam 20 Reputation points
edited the question 2026-04-29T10:38:55.0866667+00:00
Sam 20 Reputation points
0 answers

Premwadee Thai TTS voice changed – clarification needed

Hello Microsoft Support, I'm a paid Microsoft 365 user from Thailand. I have been using the "Premwadee" Thai voice for Text-to-Speech (TTS) in my projects and daily productivity tools. Recently, I noticed that the voice characteristics have…

Microsoft 365 and Office | Development | Microsoft 365 App Publishing
asked 2025-05-21T09:33:37.1333333+00:00
Aphirak Nunthachat 0 Reputation points
commented 2026-04-29T09:34:21.52+00:00
Harm van Zuthem 0 Reputation points
0 answers

“Unable to Claim Free 3-Month PC Game Pass Included with Lenovo LOQ”

Hello, I recently purchased a new Lenovo LOQ laptop that includes 3 months of PC Game Pass free. When I try to claim the offer from Microsoft Store under “Included with device”, I get this error: “Try that again. Something happened on our end.” I have…

Microsoft Copilot
Microsoft Copilot

An AI companion integrated into Microsoft products that enhances productivity through intelligent assistance, content generation, and task automation.

22 questions
asked 2026-02-19T11:17:17.2366667+00:00
rohit fuke 5 Reputation points
commented 2026-04-29T09:07:20.3766667+00:00
Pushkara Bhardwaj 0 Reputation points
0 answers

CannotPurchasePreviousOrderInDunning

Sorry, we can't set up your account right now Please come back later to redeem your product key. CannotPurchasePreviousOrderInDunning

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-29T05:42:14.52+00:00
Andy L 0 Reputation points
commented 2026-04-29T08:58:59.7666667+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
0 answers

App publish to Microsoft store stuck

We tried publishing the app submission that has completed certification process. When we click "Publish Now", it is stuck in showing loading and nothing happens. If we refresh the page, we can again see the "Publish now" button. …

Microsoft Partner Center | Other
asked 2026-04-29T08:11:36.41+00:00
Sai Jaswanth, Tanguturi 0 Reputation points
0 answers

Performance analysis needed on the ANF volume eus-ccdofe-rbmscratchado-prod

Hi, We have experienced slowness on the ANF volume “eus-ccdofe-rbmscratchado-prod.” Some jobs took longer than expected to complete. Specifically, on April 22nd and 23rd, there was a significant spike in latency. Similar performance issues were reported…

Azure NetApp Files
Azure NetApp Files

An Azure service that provides enterprise-grade file shares powered by NetApp.

133 questions
asked 2026-04-27T03:37:47.64+00:00
Srikanth L 95 Reputation points Microsoft Employee
commented 2026-04-29T06:29:33.21+00:00
Venkatesan S 10,830 Reputation points Microsoft External Staff Moderator
0 answers

Clarification on MACC Eligibility & Reference Architecture for Hybrid SaaS (Azure Marketplace)

Hello Team, We are currently in the process of listing our hybrid SaaS solution on the Azure Marketplace as a transactable offer and would like clarification on the path toward MACC eligibility. Our understanding of the progression is: Publish SaaS…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

782 questions
asked 2026-04-27T12:36:35.7533333+00:00
Hemapriya Selvam 0 Reputation points
commented 2026-04-29T06:18:11.2966667+00:00
Hemapriya Selvam 0 Reputation points
0 answers

AI Credit Consumption

After prepaid AI Credit finished, is it still able to continue use or need to top up? Or anyway if after prepaid AI Credit finished, it can auto switch to Pay-As-You-Go? Or we need to buy the Pay-As-You-Go upfront?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-29T02:58:36.12+00:00
CHEN HAN LOW 0 Reputation points
0 answers

SmartScreen file submissions remain "In progress" for 13+ days after EV certificate renewal — what is the expected review SLA?

Question Summary After renewing our EV Code Signing certificate (GlobalSign GCC R45 EV CodeSigning CA 2020, issued April 2026), all binaries signed with the new certificate trigger SmartScreen warnings on first download, even though they validate…

Microsoft Security | Microsoft Defender | Other
asked 2026-04-29T02:27:13.98+00:00
ezLab Mobsoft 5 Reputation points
0 answers

Report to Oregon Secretary of State Consumer Complaints

Support Complaint I have drafted a letter to the Oregon Secretary of State, Consumer Complaint Division regarding the unuseable Support options over a question about a Microsoft billing to my Visa. Microsoft makes in impossible to find answers to simple…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-29T01:26:24.4166667+00:00
Christine Jones 0 Reputation points
0 answers

Unable to Connect LinkedIn to My Microsoft Account

Hi, I just signed up for the Microsoft 365 subscription which comes with free linkedin premium for a year. I am unable to get the premium for a year. I tried to connect linkedin through Teams website, I try to click "connect your linkedin…

Community Center | Not monitored
asked 2026-04-28T17:13:16.81+00:00
Linh Nguyen 0 Reputation points
edited the question 2026-04-28T23:53:41.59+00:00
Haytham-C 5,380 Reputation points Microsoft External Staff Moderator
0 answers

Admin accounts locked out by CA policy without GA role assigned

All Global Administrator accounts in tenant ID: PII are PIM-eligible only. A Conditional Access policy is blocking portal access and PIM activation for all admin accounts. We require emergency backend disabling of Conditional Access policies to restore…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-24T03:37:55.15+00:00
Christopher Patel 0 Reputation points
edited a comment 2026-04-28T23:45:19.41+00:00
Christopher Patel 0 Reputation points
0 answers

MS Teams app fails to open in M365 with error "Unable to load requested application. No static tabs are configured."

We have a Microsoft Teams app (manifest v1.20) that provides chat capabilities. The app works correctly in MS Teams Desktop (Version 26072.608.4595.8484) and Web versions. The app also appears in the list of Apps in M365…

Microsoft 365 and Office | Development | Microsoft 365 App Publishing
asked 2026-04-28T14:36:54.0766667+00:00
Anonymous
commented 2026-04-28T23:39:58.23+00:00
Austin-H 8,380 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft for Startups / Founders Hub login issue: says “No user found,” but Azure startup subscription is active

Hello, I’m running into what appears to be a Microsoft for Startups / Founders Hub account login issue and I’m hoping a moderator can escalate this to the Microsoft for Startups technical team and help fix this problem for me. My issue is this: When I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,674 questions
asked 2026-04-25T03:05:52.1566667+00:00
Alex 65 Reputation points
commented 2026-04-28T20:45:11.1566667+00:00
Anonymous
0 answers

New Classic Outlook Rule Give Incorrect Status

When adding a particular new Rule in Classic Outlook from a laptop computer, it comes annotated with "for other computer" where it should say "client-only" as it is for this computer, not another. This is incorrect. Every other Rule…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-28T02:26:20.1266667+00:00
PaulKimmel-5533 60 Reputation points
commented 2026-04-28T20:36:48.5833333+00:00
PaulKimmel-5533 60 Reputation points
0 answers

Regaining Access to Admin Center After Global Admin Departure

Hello, I am seeking guidance on the correct escalation path for a "locked-out" scenario regarding our Microsoft 365 Business tenant. The Situation: Our company’s sole Global Administrator has left the organization and is unavailable.…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-28T16:59:35.2233333+00:00
Tom 20 Reputation points
commented 2026-04-28T20:15:58.3433333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

when i login with my ******@name.onmicrosoft.com

when i login with my ******@name.onmicrosoft.com it says incorrect user name and password but i am able to login to entra or intune admin center

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-28T19:45:41.06+00:00
john demerson 0 Reputation points
commented 2026-04-28T19:55:34.2466667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator