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Apps not working on new imac

I have purchased a new iMac and have with my existing 365 subscription have downloaded all the microsoft apps. Outlook is working but none of Word / Powerpoint / Excel are working. I am logged in with a valid subscription so not sure what the problem…

Microsoft 365 and Office | Other
asked 2026-08-06T16:10:01.2733333+00:00
Nicky C 0 Reputation points
answered 2026-08-06T16:10:25.97+00:00

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1 answer

Azure VPN Gateway - resource is stuck in a Microsoft-managed migration state and cannot be modified.

Production Azure VPN Gateway is operational and passing existing VPN traffic, however all configuration changes fail. Gateway SKU: VpnGw2AZ Observed behavior: - NAT rule creation fails - Tag updates fail - Any write operation against the gateway fails…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,173 questions
asked 2026-08-03T12:54:50.6733333+00:00
Jonah Wermter 0 Reputation points
commented 2026-08-06T16:09:54.0866667+00:00
Rachana Thipparapu 10 Reputation points Microsoft External Staff Moderator
1 answer

Trouble using Microsoft 11 office

I am having problems with my office app. It won't highlight properly. When I try it moves letters around, control C does not work, and other glitches occur.

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-06T16:07:10.0866667+00:00
michael kolodisner 0 Reputation points
answered 2026-08-06T16:07:26.4733333+00:00

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1 answer

recurring Microsoft subscription being charged to my credit card every month

I am extremely frustrated and hoping someone can help. I have a recurring Microsoft subscription being charged to my credit card every month. I believe it may belong to one of my sons from when they were in college or using Xbox, but I do not know which…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-06T15:57:27.1666667+00:00
Tracy B 0 Reputation points
answered 2026-08-06T15:57:52.1266667+00:00

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1 answer

Excel license updated, but not on actual file

I updated Microsoft but my Excel license remains in 2016 mode. I tried updating with my new Microsost 365 but Excel Installation, doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-06T15:28:46.4533333+00:00
Deb McClatchey 0 Reputation points
edited the question 2026-08-06T15:30:21.7233333+00:00
Deb McClatchey 0 Reputation points
1 answer

I get this error when i try to create either a source or sink dataset in Blob

Failed to load Blob operation failed for: Blob Storage on container '' and path '/' get failed with 'The remote server returned an error: (403) Forbidden.'. Possible root causes: (1). Grant service principal or managed identity appropriate permissions…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,880 questions
asked 2026-08-06T15:07:08.4833333+00:00
Daniel Sansie 0 Reputation points
answered 2026-08-06T15:07:35.9233333+00:00

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1 answer

Gmail and outlook stopped syncing

My email, which is gmail, suddenly stopped syncing with my 365 New Outlook app. It has worked for several years then stopped on 7/26/26. In outlook I still receive emails thru my inbox, but if I am in outlook and delete an email it does not delete in my…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-06T00:24:47.3+00:00
george Chabot 0 Reputation points
commented 2026-08-06T14:54:35.7466667+00:00
Hornblower409 14,715 Reputation points
1 answer

How to log into Microsoft / Minecraft account Xbox Live Log in error

Ok so Yesterday i tried logging into my minecraft account but it logged me out so when i tried logging back in using my email it kept saying xbox live couldnt sign you in, i dont even know my microsoft account user or anything.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-06T14:45:35.1566667+00:00
Aidan Jegatheesan 0 Reputation points
answered 2026-08-06T14:45:55.0533333+00:00

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1 answer

Possible Hack and employee impersonation

Good Morning Two days ago, I had a pop up on my laptop alerting me to a possible hack and need to call 844-341-9359. A man answered the line said his name was Paul Harris with Microsoft. He gave his ID # MSC 4632 then informed me I need to call an…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-06T14:04:04.2966667+00:00
Jim Crary 0 Reputation points
answered 2026-08-06T14:04:24.36+00:00

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1 answer

Microsoft for startup

How I can verify manually my startup? I can not send a rewuest

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-08-06T13:02:56.27+00:00
Benny Mevorach Levy 0 Reputation points
answered 2026-08-06T13:03:13.5+00:00

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1 answer

how to print after amending an excel document

I have microsoft 365 on an apple mac machine Recently I have not been able to print an amended document in excel or remove an amended document from my screen Please can someone (a person) help me to solve this issue. I am almost 80 years old and this is…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-06T12:55:35.25+00:00
Nick Parkinson 0 Reputation points
answered 2026-08-06T12:55:56.0633333+00:00

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1 answer

Artifact Signing (Trusted Signing) identity validation stuck in progress over 10 business days

Artifact Signing (Trusted Signing) identity validation stuck "In Progress" for over 10 business days Organization: 19PINE PRIVATE LIMITED (Singapore) Account: pine-desktop-signing Identity type: Public Submitted around 7.28. Status has remained…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-06T08:57:32.92+00:00
fu qiang 0 Reputation points
answered 2026-08-06T08:57:47.6533333+00:00

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1 answer

Single Lable AD Domain and Microsoft Entra ID connect

Hi there, I understand that using a single-label domain isn't supported by the Entra ID sync connector, but I can't consider migrating to another domain at this time. Please, is there a way to make it work? This is the error displayed: Thank you

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-06T08:43:02.0266667+00:00
Fiorenza Meini 0 Reputation points
answered 2026-08-06T08:43:27.62+00:00

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1 answer

Cannot link IMAP/SMTP email to M365 account....

When I log into M365 Premium and send email it says from "outlook_1987F8AF81C*****@outlook.com on behalf of". The emails address it says on behalf of is the one I want to use through M365 but not "on behalf of" If I create an account…

Microsoft 365 and Office | Other
asked 2026-08-06T07:39:22.38+00:00
Adrian Lugg 0 Reputation points
answered 2026-08-06T07:39:46.8966667+00:00

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1 answer

How to Recover Admin Microsoft Account with Lost MFA Access? I am the only member of my organization and Global Admin as well.

Hi community, How can I recover my Microsoft admin account? Here’s the situation: I enabled MFA for my admin account, using only the Microsoft Authenticator app on my Samsung phone. I lost my phone in did not set up a backup for the Authenticator…

Community Center | Not monitored
asked 2026-06-01T09:27:38.6933333+00:00
Semiotics Cons 5 Reputation points
commented 2026-08-06T07:33:33.3233333+00:00
Peter Gabalec 0 Reputation points
1 answer

My laptop experienced a Data breach and I called the number that flashed on the screen which I believe to be a scammer and I need to know what to do now

My laptop was breached and I called the number on the screen and spoke to someone on a Sydney number for over an hour and allowed access to a scammer. What do I do now

Windows for home | Other | Security and privacy
asked 2026-08-06T00:21:31.37+00:00
suzanne hurst 0 Reputation points
commented 2026-08-06T06:50:55.0566667+00:00
Hendrix-V 18,605 Reputation points Microsoft External Staff Moderator
1 answer

I can't access my Outlook email on my new phone - keep getting error message [5ssai]

This is driving me crazy! Please help... I have an updated Android phone, uploaded Outlook and I can't past the error message [5ssai] OR 'having an authentication issue' - and it just bumps me off and I am on a never ending loop. I have done the obvious…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-06T06:21:00.36+00:00
Leah Desborough 0 Reputation points
answered 2026-08-06T06:21:24.8666667+00:00

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1 answer

how to fix Outlook not starting up on my Lenovo laptop only 1 year old

Outlook suddenly will not open. have tried to restart, push on open under menu bar and the app, but nothing works. I have subscription for 365 and Word and other programs work.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-08-05T10:10:10.05+00:00
Katrine Lauritzen 0 Reputation points
commented 2026-08-06T03:12:16.81+00:00
Hornblower409 14,715 Reputation points
1 answer

How do I remove Microsoft Authenticator from an email account?

How do I remove Microsoft Authenticator from an email account? I did not request that it be put on. Every time I try to use it, I feel like I'm going in circles and I cannot access my account. It asks the same questions over and over and the codes…

Microsoft Security | Microsoft Authenticator
asked 2026-08-06T01:37:54.9833333+00:00
Shelby Thomas 0 Reputation points
answered 2026-08-06T01:38:13.04+00:00

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1 answer

Cannot Access Folder on OneDrive While Logged In

My boss shared me a OneDrive Link to add to and download files as needed. Its his own personal OneDrive he shared to my personal OneDrive. When I click on the link I can see the files, however, when I log in they disappear. If I try to access them…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-06T01:31:31.9766667+00:00
TM 0 Reputation points
answered 2026-08-06T01:31:49.3933333+00:00

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