how to print after amending an excel document

Nick Parkinson 0 Reputation points
2026-08-06T12:55:35.25+00:00

I have microsoft 365 on an apple mac machine

Recently I have not been able to print an amended document in excel or remove an amended document from my screen

Please can someone (a person) help me to solve this issue.

I am almost 80 years old and this is very frustrating for me

Microsoft 365 and Office | Word | For home | MacOS
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  1. AI answer

    2026-08-06T12:55:56.0633333+00:00

    Try these steps on the Mac, in this order:

    1. Install Apple updates
      • Click the Apple menu at the top left.
      • Select Software Update.
      • Install any updates that are offered.
      • Restart the Mac, then try printing from Excel again.
    2. Check whether the printer is paused
      • Click the printer icon in the Dock to open the printer queue.
      • If there is a Resume button, click it.
      • If jobs are stuck in the queue, select the stuck job and click Delete Job.
      • Then try printing the Excel file again.
    3. Remove and add the printer again
      • Click the Apple logo.
      • Open System Preferences.
      • Select Printers & Scanners.
      • Select the printer and click Delete (-).
      • Click Add (+).
      • Choose the correct Connection Method.
      • Select the printer and click Add.
      • Go back to Excel and test printing.
    4. Reset the printing system and reinstall printer drivers
      • This removes printers from the Mac, so they must be added again afterward.
      • Click the Apple logo.
      • Open System Preferences > Printers & Scanners.
      • Control+Click in the device list.
      • Select Reset printing system.
      • In Finder, select Go > Go to Folder and open /Library/Printers/.
      • In that folder, select all items, then choose File > New folder with Selection.
      • Add the printer again. The Mac will download and install new printer drivers.
      • Test printing from Excel.
    5. Replace printer preference files
      • This is useful if printer settings on the Mac are corrupted.
      • On the desktop, create a new folder named Print Prefs.
      • In Finder, select Go > Home.
      • Open Library. If it is hidden, hold OPTION while opening the Go menu.
      • Open Preferences.
      • Hold Command and select each file named com.apple.print.*.plist.
      • Drag those files into the Print Prefs folder.
      • Restart the Mac.
      • Try printing from Excel again.

    If the printer itself shows an error message, contact the printer manufacturer for that specific error.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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