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Need to change backup email

I'm trying to login Outlook. My backup Gmail address is no longer valid. How can I change backup email?

Outlook | Web | Outlook.com | Settings
asked 2026-09-15T22:39:01.0266667+00:00
Bill Esbenshade 0 Reputation points
answered 2026-09-15T23:11:25.61+00:00
EmilyS726 267.9K Reputation points Independent Advisor
2 answers

How do I talk to a Human Representative?

I was billed twice for my MS 365 renewal and need to talk to a HUMAN representative. Your AI support has been no help.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T22:26:37.0033333+00:00
William Bruce 0 Reputation points
answered 2026-09-15T23:06:39.2833333+00:00
Estrella721 46,025 Reputation points Independent Advisor
3 answers

Onedrive problems

I was having an issue as when converting Ecel to PDF, it would open in Edge. I asked Copilot to show me how to make it open in Acrobat instead and it has screwed me right over. Now I have no working Onedrive on my PC (Win 10). I have reinstalled it &…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-14T19:15:15.89+00:00
Tim Gosling 40 Reputation points
commented 2026-09-15T23:05:28.7133333+00:00
Ian-T 12,310 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Recover Microsoft Family Organizer Account – Password Forgotten and No Recovery Options

I recently subscribed to Microsoft Family using a newly created Microsoft account that was intended to be the Family Organizer account. Unfortunately, because the email account was newly created, I did not sign in to Outlook or any other Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T10:12:46.5633333+00:00
Krishna 0 Reputation points
answered 2026-09-15T23:02:06.4733333+00:00
Haytham-C 5,540 Reputation points Microsoft External Staff Moderator
2 answers

Activating account after confirmation of payment

I have tried reactivating my account several times. I have just been able to open my account information and changed the credit card information and subscribed. Microsoft accepted my payment, but I cannot open the apps.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-15T22:24:09.6733333+00:00
Anthony McClellan 0 Reputation points
answered 2026-09-15T22:59:18.69+00:00
Estrella721 46,025 Reputation points Independent Advisor
2 answers

Microsoft Rewards are not giving good gift cards to redeem

Hello everyone, If anyone from the Microsoft Rewards Team is seeing this, please give us some good gift cards that we can use to redeem. I have enough number of points to redeem. But, in the redeem section I only have one gift card which is called…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,381 questions
asked 2026-09-15T10:22:06.84+00:00
Asif Pathan 0 Reputation points
answered 2026-09-15T22:59:06.7533333+00:00
Haytham-C 5,540 Reputation points Microsoft External Staff Moderator
2 answers

howto export a video from a power point

howto export a video from a powepoint and every time when you try to export it windows security connect to docs.live.net keeps coming up

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T22:15:09.6633333+00:00
Lucy Wolfenden 0 Reputation points
answered 2026-09-15T22:58:46.2466667+00:00
Manoel Barros 21,910 Reputation points Independent Advisor
2 answers

Recuperar E-mail

Prezados, estou tentando realizar o acesso a minha conta da Microsoft após ter formatado meu celular, mas a senha inserida estava errada. Ao tentar resetar a senha, o e-mail solicitado para obter o código é o mesmo que estou recuperando, o que não faz…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T12:14:06.6266667+00:00
Leandro Ventura 0 Reputation points
answered 2026-09-15T22:54:58.19+00:00
Haytham-C 5,540 Reputation points Microsoft External Staff Moderator
1 answer

No internet option code 56?

I have no internet option i've Checked all my Network adapters they're all up today. It just says code 56. Does anyone know what that means?

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-15T22:09:41.16+00:00
jaden alexander 0 Reputation points
answered 2026-09-15T22:52:38.2166667+00:00
John DeV 170.2K Reputation points Independent Advisor
2 answers

camera setting

It says my camera is blocked but I have been resetting over and over, What do I do?

Windows for home | Windows 11 | Settings
asked 2026-05-27T23:55:39.4233333+00:00
Erica Evans 5 Reputation points
commented 2026-09-15T22:52:18.4633333+00:00
CAROLINE AEED 0 Reputation points
0 answers

Block account

Hello Microsoft Support Team, I am trying to register as an individual developer for the Microsoft Edge Add-ons program, but my request was instantly blocked by the automated trust verification system. Because the enrollment is blocked, no Partner Center…

Microsoft Partner Center | Other
asked 2026-09-15T22:48:57.9966667+00:00
iTRADA+ 0 Reputation points
edited the question 2026-09-15T22:50:42.6733333+00:00
iTRADA+ 0 Reputation points
1 answer

How to reach a real life human who can help with invoice questions

Microsoft keeps sending me links invoices for my Company subscriptions, but when I click to view, it won't let me log into my account. I'm stuck in an authenticator loop and I've tried everything to reset, but no luck. I can log into my seven other…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T22:15:22.39+00:00
Kayti Dupar 0 Reputation points
answered 2026-09-15T22:43:47.6833333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Availability sets no longer available in the Portal

When creating an Azure VM from a disk, or even from scratch, the Availability options setting no longer offers Availability set. Is this intentional, or is it a bug?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,363 questions
asked 2026-09-09T14:00:26.7833333+00:00
Jan Vávra 486 Reputation points
answered 2026-09-15T22:42:30.56+00:00
Christian McGhee 0 Reputation points
0 answers

how to sue Xbox Microsoft for refusing to give me access back into my account for Xbox after arguing and calling for 2 years and getting the run around?

hello my name is mark I have been fighting Xbox Microsoft for 2 or 3 years now trying to get my main Microsoft account back I have done the full verification process and of course I get an email telling me that what I entered was not enough information,…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,248 questions
asked 2026-09-15T22:34:06.7033333+00:00
mark scarlett 0 Reputation points
edited the question 2026-09-15T22:37:03.5433333+00:00
Jack-Bu 6,865 Reputation points Microsoft External Staff Moderator
3 answers

Link for Microsoft 365 software for Ventura macOS.

I would like to have access to Link for Microsoft 365 software for Ventura macOS.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-17T22:56:05.28+00:00
Arturo Alvarado 0 Reputation points
commented 2026-09-15T22:33:56.2933333+00:00
CLAUDIO MORENGHI 0 Reputation points
1 answer

Bit Locker Recovery Key

I opened my laptop after it sitting idle for a few weeks to the Bit Locker Recovery Screen. I never set one up, and it shows on my online Microsoft account that there is not one uploaded for this same laptop. I cannot simply erase this computer and start…

Windows for home | Windows 10 | Recovery and backup
asked 2026-09-15T22:08:20.56+00:00
Tammy Collins 0 Reputation points
answered 2026-09-15T22:32:35.0633333+00:00
Airbus A350 7,930 Reputation points Volunteer Moderator
2 answers

Daily message limit blocked email

Email blocked due to daily limit - What is the daily limit? I run a scout troop and volunteer with our Scouting America council. I am not sending spam… everyone I emailed is a personal contact. I have sent 15 emails today; I added up email addresses and…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T21:43:56.9333333+00:00
Tammy Childs 0 Reputation points
answered 2026-09-15T22:24:57.1+00:00
EmilyS726 267.9K Reputation points Independent Advisor
3 answers

Unable to Unlock My Hotmail Account and Verify Identity Through Recovery Form

While on vacation in a different country, Microsoft automatically locked me out of my hotmail account (which I created and have been using for 25 years). I have submitted the recovery form several times and each time Microsoft has responded that the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-14T14:43:20.78+00:00
Jason Otto 0 Reputation points
commented 2026-09-15T22:23:58.4433333+00:00
Hornblower409 15,340 Reputation points
2 answers

SWITCHING OUT OF S MODE IN WINDOWS 11

I have a new Lenovo Idea Pad Slim3 with windows 11 in S mode. I need to turn off the S mode. I do not see the Get button. I click on the 'switch our of S mode' and it simply continues to scroll - saying this may take time, but never completes

Windows for home | Windows 11 | Accessibility
asked 2026-09-15T21:40:59.93+00:00
carl brittain 0 Reputation points
answered 2026-09-15T22:23:02.0166667+00:00
Lester Bernard Reyes 85,150 Reputation points Independent Advisor
1 answer

bank notified

My bank notified me that Microsoft attempted to charge my debit card for a subscription, but the payment was declined due to insufficient funds. I checked my Microsoft account and there is no payment method, subscription, or order history. I need help…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T21:48:17.8+00:00
Nasri Qisieh 0 Reputation points
answered 2026-09-15T22:22:57.2266667+00:00
Estrella721 46,025 Reputation points Independent Advisor