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App Service Certificates: Path does not chain to a trusted anchor — Chain verification and trust issues

Problem description I am experiencing an issue where the SSL certificate chain does not appear to be trusted by browsers or SSL Labs for my Azure App Service. The certificate was renewed and exported on September 14, 2026, and installed on my IIS VM for…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,059 questions
asked 2026-09-15T18:46:28.81+00:00
Brendan Donahue 0 Reputation points
commented 2026-09-15T20:15:57.47+00:00
Abhinaba Das 115 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 Activation (No Link To Prior Device)

Hello, I bought a retail version of Windows 10 and just upgraded my motherboard and CPU and I am trying to re-activate windows 11 but I am getting an error (PC works great). The Troubleshoot option is not working. I believe it is because I never linked…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T19:35:03.61+00:00
Michael Velasco 0 Reputation points
commented 2026-09-15T20:13:12.0433333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
2 answers

How to change Plans?

My current Windows 365 Office subscription is set to expire soon, and I want to downgrade to Windows 365 Family subscription. I have looked, but cannot find out how to do that. Please help me.365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T19:30:44.33+00:00
G. A. Peck 0 Reputation points
answered 2026-09-15T20:09:05.91+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

Issue with Accessibility Checker in Microsoft Word not flagging contrast error

I am working on a document in Microsoft Word and using the Accessibility Checker to ensure it is accessible to all learners. However, the tool does not seem to flag issues related to color contrast between text and background. Steps I’ve tried: Ran the…

Microsoft 365 and Office | Word | For education | Other
asked 2026-09-12T18:53:09.2366667+00:00
Chulumanco Makeleni 0 Reputation points
edited an answer 2026-09-15T20:08:07.7033333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
0 answers

Windows compliance policy error for Password complexity 2016281112

Hi all, Been bashing my head around this one device for the past seven days. We currently have a BYOD program for Windows 11 laptops. The way we do this is we sign them in through Company Portal, device shows up in Intune and then we assign a separate…

Microsoft Security | Intune | Compliance
asked 2026-09-15T20:05:47.4+00:00
Vojislav Dolas 0 Reputation points
3 answers

Talk to a live agent

Trying to get a phone number for Canadian customers

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-04-01T04:15:06.1066667+00:00
Louise Desroches 10 Reputation points
answered 2026-09-15T19:59:55.55+00:00
Esther Jimenez 0 Reputation points
3 answers

how to install Visio

how to install Visio 2021 professional , have product key from old account, old computer and email is corrupted so cant delete from old computer.

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-09-12T16:58:18.12+00:00
Naresh Patel 0 Reputation points
commented 2026-09-15T19:52:39.4733333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
3 answers

Audio not working reliably in Word transcription mode

I use the transcription mode in Word a lot with pre-recorded interviews. The initial upload and transcription always works perfectly. A while back, I started noticing that if I left the transcription panel open for a long time (maybe 10 minutes) without…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-15T08:44:19.41+00:00
Chris P 10 Reputation points
commented 2026-09-15T19:52:32.3666667+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
3 answers

Designer photo app missing

My Designer button (for photos) has disappeared when I open the photo app.

Windows for home | Other | Music, photos, and video
asked 2026-09-07T19:28:55.0766667+00:00
Amy Bentley 5 Reputation points
edited a comment 2026-09-15T19:51:29.4766667+00:00
Niko 0 Reputation points
1 answer

Two subscriptions

I only recently realized I have two subscriptions. One Microsoft basic 365 (which i have just cancelled) and also my microsoft 365 personal (attached to my Google play account). This should allow me continue my Hotmail account, but it keeps informing me…

Microsoft 365 and Office | Subscription, account, billing | Other | Android
asked 2026-09-15T19:04:05.2766667+00:00
Ruth Cusack 0 Reputation points
commented 2026-09-15T19:48:21.5066667+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
8 answers

Microsoft 365 Developer Program - "No billing accounts found" when provisioning E5 Instant Sandbox

Hello, My team and I are trying to provision a Microsoft 365 E5 Developer sandbox through the Microsoft 365 Developer Program, but we are blocked during the Instant Sandbox setup. Environment Microsoft 365 Developer Program member Using a corporate…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-07-13T06:20:40.94+00:00
Auras Paltanea 40 Reputation points
answered 2026-09-15T19:40:15.5733333+00:00
Benjamin Molonfalean 0 Reputation points
3 answers

BLUETOOTH not connecting

what is wrong with the bluethoot in my desk top? Why is not working

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T19:01:47.12+00:00
Jeff Culla 0 Reputation points
answered 2026-09-15T19:39:04.0033333+00:00
David-M 126.2K Reputation points Independent Advisor
2 answers

using old office, in the new computer

My 13 years old computer crashed . I got a new second hand computer and want to use my office in the new one. I can not delete the office from the old one since it is crashed and does not even starts. How am I going to use my old office in the new one

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T12:55:08.32+00:00
Aytul Gurtas 0 Reputation points
answered 2026-09-15T19:33:12.2733333+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
2 answers

my account info

I was trying to update my phone number on my account and ended up changing my email because it kept asking for a verification code that was being sent to the number i no longer have access to. What do i do ????

Outlook | Web | Outlook.com | Email
asked 2026-09-15T18:58:42.16+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:32:02.6933333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

how to unsubscribe to MS Xbox for subscription not appearing on my account

I keep getting charged $24.77 for an xbox subscription that does not appear under my user name: ******@hotmail.com How do I unsubscribe to it?

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-15T19:31:39.3166667+00:00
Yvonne Kenyon 0 Reputation points
answered 2026-09-15T19:31:55.5333333+00:00

AI answer

1 answer

how can I recover data in deleted onedrive deleted account?

How can I get my files back after my onedrive account got deleted? I renewed but not before all my files were deleted.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-15T18:53:33.4433333+00:00
Scott Gilles 0 Reputation points
commented 2026-09-15T19:28:35.25+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

Move Office 365 to new macintosh machine

Running iOS Ventura 13. Need to migrate Office 365 to new Mac. Move licenses

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T18:50:16.2166667+00:00
Hugh Roth 0 Reputation points
answered 2026-09-15T19:26:09.24+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
2 answers

How to register my product key without adding payment account details

I am bring asked to add payment details for a pre-bought product for when this expires in a year. I do not want to create a subscription.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T10:36:40.6533333+00:00
Bridget 0 Reputation points
answered 2026-09-15T19:25:38.8033333+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
3 answers

update phone number

I changed my number but how do i replace it on my account?

Microsoft 365 and Office | Other
asked 2026-09-15T18:47:25.67+00:00
monira abuawadeh 0 Reputation points
answered 2026-09-15T19:24:23.5366667+00:00
Lester Bernard Reyes 85,150 Reputation points Independent Advisor
1 answer

Unable to sign in to M365 developer program

Getting a below error while signing up for the developer program. What could be the issue and how to resolve it? Something went wrong Error Code: BadRequest Technical details SID: [Moderator note: Personally Identifiable Information removed] cV:…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-11T21:38:53.57+00:00
Rajendra Topare 0 Reputation points
commented 2026-09-15T19:24:20.9233333+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator