5,941 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Other tags

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TROUBLE REDEEMING MICROSOFT SUBSCRIPTION CODE

I purchased the Microsoft subscription code, i have followed the steps to redeem, I keep receiving an error message that states sorry can't activate, try back later. I would like an explanation. This has been going on for over a month now. 9-10-26

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-10T14:34:25.33+00:00
Latreass Brittian 0 Reputation points
answered 2026-09-10T15:09:32.0766667+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

Request to Verify Genuine Status of Microsoft Office License - Product ID 00502-66847-39573-AA914

Hello, I recently purchased a new desktop computer where Microsoft Office was pre-installed by the vendor. I would like to verify whether this is a genuine, properly licensed copy of Office. Here are the activation details from my system (obtained via…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-09T09:11:38.9333333+00:00
suraj malik 0 Reputation points
answered 2026-09-09T10:17:44.38+00:00
DaveM121 928.6K Reputation points Independent Advisor
4 answers

cannot access word in ms365

I renewed my subscription, but cannot access Word to type a document

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-15T15:05:01.85+00:00
REMY MILIEN 0 Reputation points
commented 2026-09-09T09:20:32.1533333+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
2 answers

Problem when re-activate

Our computer was having issues, winload.efi trouble, so we try to re-install windows and format all data on the SSD, but still cannot working, so I had to replace the SSD. After I replaced it and re-activated LTSC 2024, I got an error message saying “MAK…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-04T04:38:24.3966667+00:00
Dhinar Dhinar 0 Reputation points
commented 2026-09-09T09:17:50.29+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
3 answers

Locked One drive documents

I purchased MS Office from a third party and I was using it and sabe My personal docs in the One Drive, but suddenly I was not able to use it. I need at least to recover My personal data from the OneDrive as I have family pictures and videos very…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-04T18:14:39.9833333+00:00
Vivian Vega 0 Reputation points
answered 2026-09-04T18:49:01.2366667+00:00
Jonathan Deives 80,855 Reputation points Independent Advisor
2 answers

Product key

Can anyone tell me how to find your product key for Microsoft [Moved from Microsoft 365 and Office | Office Online Server]

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-27T15:13:55.7433333+00:00
William Lane 0 Reputation points
answered 2026-09-04T17:41:03.9566667+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

Keycode for Office

Good afternoon I purchased microsoft office in-store at Currys. I was not given the card, in error. I have been back to the store and they advised me to come to you for the 25 digit Key to activate my purchase. I have attached my receipt. Thank you

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-03T13:14:36.52+00:00
julie archer 0 Reputation points
answered 2026-09-03T13:49:43.8166667+00:00
DaveM121 928.6K Reputation points Independent Advisor
2 answers

installation id not recognising

hi i recently bought a key for Office 2021 Professional Plus the key work but when it come to give my microsoft installation id they say they don't recognized it and i dont know what to do. i try multiple time ,verify number by number but nothing works.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-03T04:05:46.14+00:00
VIJAY SAI Appari 0 Reputation points
commented 2026-09-03T04:44:03.5633333+00:00
Intikhab Alam 5 Reputation points
2 answers

Power Automate keeps bringing error cant contact support button not working.

I keep getting an error trying to get into power automate, have used before. Are others experiencing the same?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-31T23:08:07.2733333+00:00
KELLEN COLEMAN 1 Reputation point
commented 2026-09-02T08:20:07.03+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why can't I activate my Microsoft 365 account?

Why can't I activate account? I can't edit any Microsoft docs.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-04-29T21:29:12.2+00:00
Dee Soren 30 Reputation points
commented 2026-09-01T23:58:10.03+00:00
Suzanne Dales 0 Reputation points
2 answers

Groupon deal for Microsoft Office 2024

I have just purchased a Groupon Deal for a lifetime license for Microsoft Office 2024. Is this legitimate or a Scam?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-01T17:15:11.94+00:00
Mary Barrett 0 Reputation points
answered 2026-09-01T17:51:03.03+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

Unable to active 365

Please give me a phone number to a real person. Not automated. I subscribed to 365 as my documents are frozen and unable to edit for a week now. I've updated browser, etc. I've tried all chats, steps and prompts to remedy this to no avail. I need this…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-01T15:29:09.53+00:00
Debra Kelso 0 Reputation points
answered 2026-09-01T16:03:05.9+00:00
DaveM121 928.6K Reputation points Independent Advisor
2 answers

Signing in to new account

A number is displayed on the Authenticator to add when opening the account. There is no sign of anywhere to add the number when opening it.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-29T19:11:29.9733333+00:00
Kevin O'Donnell 0 Reputation points
answered 2026-08-29T22:01:38.1+00:00
SD - IA 178.7K Reputation points Independent Advisor
2 answers

while purchasing a new laptop should i register on to a new ID OR AN EXISTING ID

while purchasing a new laptop should i register on to a new ID OR AN EXISTING ID

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-29T03:35:51.4266667+00:00
Vijay Jain 0 Reputation points
answered 2026-08-29T04:54:08.7333333+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

the software program stopped working

The software program will not activate or let me log in

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-28T12:35:35.1133333+00:00
Judith Mayle 0 Reputation points
answered 2026-08-28T13:09:20.83+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

How to get Microsoft Office installed

I purchased Microsoft Office 2024 from Groupon the download didn't work. Have uninstalled and tried to reinstall several times with no luck

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-27T15:01:09.6466667+00:00
Debbie Fox 0 Reputation points
answered 2026-08-27T15:36:50.2533333+00:00
DaveM121 928.6K Reputation points Independent Advisor
1 answer

error code X0X - "Unknown Error"

we get error code X0X when trying to create office files

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-26T22:17:56.8166667+00:00
Grace McGoogan 0 Reputation points
commented 2026-08-26T22:53:40.26+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

how to redeem code

i do not know how to redeem the code. AchievementsHave an achievement code? Redeem your code now. how to get the code

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-05T13:39:37.3233333+00:00
pzza pzza 5 Reputation points
commented 2026-08-26T08:55:07.71+00:00
lam tung tung beng 0 Reputation points
2 answers

how do I share a microsoft 365 family account

I just registered my family account. how do I share it with a family member

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-06-07T18:11:07.46+00:00
Marti Eger 5 Reputation points
commented 2026-08-25T20:54:38.6733333+00:00
jean Sanders 0 Reputation points
2 answers

Activate MS 365 word renewal

I renewal my word subscription and the activate notice keeps popping up ... and click on restore and get the notice "Unable to associate your purchase"...

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-24T21:49:47.1766667+00:00
J Ze 0 Reputation points
answered 2026-08-24T22:26:47.04+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor