Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
154 questions with Microsoft 365 and Office | Subscription, account, billing | Other | Android tags
1 answer
Reembolso de dinero por equivocacion en la suscripción
Quero pedir el reembolso de la renovación (que no quería hacer) de la suscripción por $6.99 de Word. Aparte jamás se me notificó ni se me pidió permiso para la compra asia que exijo el reembolso del dinero.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
asked
2026-09-11T19:22:57.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brian Botti
0
Reputation points
answered
2026-09-11T20:12:52.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,900
Reputation points
Independent Advisor
6 answers
ONENOTE saying I'm not signed in and won't sync
The onenote app on my android phone is displaying a message "working offline. Sign in to sync your notes", in Recent Pages. I am signed in and can access all files in the Notebook List tab. When I click the Sign In it displays an error message …
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-08-29T16:18:02.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tim Spalding
10
Reputation points
commented
2026-09-04T04:19:21.1933333+00:00
Tim Spalding
10
Reputation points
1 answer
Verification of service or subscription detail
On my AMEX Account an amount of 39,99 was charged by Microsoft on 14.08.2025. Can you tell me for which item?
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-09-02T14:38:14.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rolf Wilhelm
0
Reputation points
answered
2026-09-02T15:11:48.7833333+00:00
DaveM121
929K
Reputation points
Independent Advisor
2 answers
how do i register my android phone with my microsoft account?
how do i register my android phone with my microsoft account?
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-04-26T17:12:02.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Malcolm Tucker
0
Reputation points
answered
2026-08-28T14:07:39.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack david
0
Reputation points
1 answer
I want refund the unexpected payment
I want to refund my payment. Unexpected/accidentally paying. I have never availed of something like that.Unexpected/accidentally paying. I have never availed of something like that.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-08-12T10:13:54.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Esmail Delangalin
0
Reputation points
answered
2026-08-12T10:45:41.8066667+00:00
DaveM121
929K
Reputation points
Independent Advisor
1 answer
can i pay by gpay for office 365?
Hi, Can i subscribe ms office 365 by google pay ,option.why office only allow debit card or credit card
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-07-27T17:22:42.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cathy Anoop
0
Reputation points
commented
2026-07-29T01:17:01.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
12,600
Reputation points Microsoft External Staff
Moderator
1 answer
Google Play App
I notice that I'm being charged .99 cents monthly for Google Play App. Please explain what the app is for and thanks.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-06-29T22:37:59.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Linda Palmer
0
Reputation points
commented
2026-07-09T01:29:58.0033333+00:00
EmilyS_726
27,560
Reputation points
Volunteer Moderator
1 answer
phone number
how to change the mobile device phone number for vpn
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-06-14T23:21:40.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 28.000000000000004%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
Hammonds, Dexter
0
Reputation points
answered
2026-06-15T00:49:29.24+00:00
Hammonds, Dexter
0
Reputation points
2 answers
Can I request for refund
I accidentally purchased a subscription for the Microsoft, I didn't know that your app is automatically purchased My money has deduct to my gcash account, I need the refund please
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-05-08T12:37:43.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Maxine Felices
0
Reputation points
answered
2026-05-08T16:58:35.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
9,290
Reputation points Microsoft External Staff
Moderator
1 answer
Quiero realizar un rembolso
Quiero realizar un rembolso por una suscripción que realice por error en la app word el dia de hoy 28/04/2026 , con el monto de 9.99$
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-04-28T23:13:38.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eduardo Rangel
0
Reputation points
answered
2026-04-28T23:50:35.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christine Luna
26,925
Reputation points
Independent Advisor
1 answer
How to Change verification phone number
Can not sign in to my account because of old phone number. I need to add new phone number to verification purposes!
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-04-26T14:32:48.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Harold Whelan
0
Reputation points
answered
2026-04-26T15:05:32.0166667+00:00
EmilyS726
264.9K
Reputation points
Independent Advisor
2 answers
How to get refund (Microsoft 365 Copilot)?
My Dad sent me an allowance to my gcash but didn't ask what gcash i'm using, he just sent it to me. he sent it to the gcash i'm using to subscribe app or games. with that it got deducted and accidentally subscribe to Microsoft (it happened by accident) i…
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-04-24T03:52:32.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Frence Aeicy Serrato
0
Reputation points
answered
2026-04-24T05:09:04.02+00:00
DaveM121
929K
Reputation points
Independent Advisor
1 answer
Request for Refund
I am requesting a refund for an accidental purchase. I did not intend to renew this subscription, but it was auto deducted from my debit card before I could remove it from my Play store setting. I will not be using the service, and I am requesting a full…
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-03-17T01:28:55.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rowena Meloy
0
Reputation points
answered
2026-03-17T01:29:03.0933333+00:00
AI answer
1 answer
Extra charge
I have a personal account, but Microsoft charged me for a family account And I already checked my account and I've always had a personal account.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-02-22T19:52:34.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
juan covarrubias
0
Reputation points
answered
2026-02-22T19:53:09.7+00:00
AI answer
1 answer
Não consigo resgatar minha recompensa com o meu número novo
Não consigo resgatar minha recompensa estou com poblemas eu tentei pegar minha recompensa mas não consegui, e o meu número de telefone e novo e tentei colocar o novo número e não consegui pra pegar a recompensa
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 9%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
11 answers
What is this GOOGLE *MICROSOFT APPS charge?
I just got this charge. I know it is not from a subscription, so I wonder what It is.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2024-11-27T04:29:00+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer
2025-12-30T20:30:52.3733333+00:00
Dio Xavier
295.1K
Reputation points
Volunteer Moderator
2 answers
"Urgent: Cannot Use Microsoft 365 or Contact Support"
I am facing multiple urgent issues with my Microsoft 365 subscription and OneDrive account, and I am unable to proceed with my work until these are resolved. Here are the details: Email and Support Access: I am unable to send or receive emails from…
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2025-09-24T15:19:25.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Aftab Wahab
0
Reputation points
commented
2025-11-26T07:46:00.5066667+00:00
Anonymous
1 answer
I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details
I cannot find anything in my billing of the charge to my card for the above - can anyone help me understand what is is for and how to get an invoice?
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2025-09-06T11:16:20.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 13%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Baisden
5
Reputation points
commented
2025-11-21T09:15:40.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 83%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
AHMED RABBI
0
Reputation points
1 answer
Unknown bank charge
I have a charge on my bank account for $52.99 that I havevnobidea what it's for. Reference number is PII Removed dated 10/14/25. It states for One Microsoft Way. I need this removed
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2025-10-11T18:30:44.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Susan Pharis
5
Reputation points
commented
2025-11-21T06:17:05.9766667+00:00
Micky Rose
0
Reputation points
1 answer
Unable to sign in to Microsoft apps on new android phone?
I am unable to sign in on my new Samsung 25 FE Android phone. Have tried all suggestions I can find online yet nothing works. Can anyone help? Thank you so much!! [Moved from Office/Access]
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2025-11-10T14:40:24.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 71%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Susan Mackie
5
Reputation points
answered
2025-11-10T20:11:27.18+00:00
Anonymous